Remote Loyalty Program Jobs in Philadelphia, PA (NOW HIRING)

We believe that longterm relationships are the foundation of an exceptional workplace. At The Tustin Group, those relationships are strengthened through clear communication, consistency, and keeping people informed. Transparency builds teamwork, teamwork builds trust, and trust is one of our core values.

We are currently seeking an experienced HR professional to support our employees and leaders by delivering a highquality, peoplefocused HR experience.

Here's what you can expect when you join our HR team:

• Medical, Dental & Vision Coverage - Your health matters to us, and we offer comprehensive plans to keep you and your family covered.
• CompanyPaid Health Plan (EmployeeOnly) - We fully cover the cost of an HDHP option for employees who prefer this plan structure.
• 401(k) with Company Match - We help you plan for the future with a solid retirement plan and employer contributions.
• Generous PTO - We believe in taking time to recharge. Enjoy vacation days, paid holidays, and personal time off.
• Paid Day Off for Your Birthday - Celebrate your day, on us.
• Team Events & Gatherings - From barbecues to holiday parties, we value time spent building relationships beyond the job site.
• Career Growth & Stability - Work with a respected company that supports your development and rewards loyalty.

Sound like a fit? Reach out to us today.

Full job details below:

Summary
The Benefits Coordinator supports the organization by managing employee leave programs, benefits administration, and payroll processes with a strong focus on accuracy, compliance, and employee service. It serves as a key point of contact for employees, providing clear guidance on benefits, leave options, and enrollment processes while ensuring proper documentation and regulatory adherence. The position requires strong attention to detail, solid HR compliance knowledge, and the ability to handle confidential information while working effectively in a fast paced, employee focused environment.

Note: this is an IN-OFFICE (Monday - Friday) position (not hybrid or remote).

Essential Duties and Responsibilities:
Manage STD, LTD, and FMLA claims, including employee guidance, coordination with carriers, documentation, and compliance tracking
Support ADA accommodations by coordinating the interactive process and maintaining required documentation
Serve as a liaison between employees, managers, healthcare providers, and insurance carriers
Track leave timelines, benefit impacts, and return to work requirements, including complex cases involving overlapping benefits
Assist with employee benefits, including Open Enrollment, new hire enrollments, benefit changes, and ongoing employee support
Act as the primary point of contact for benefit questions, forms, and new enrollment introductions
Maintain confidential employee benefit files in both physical and electronic formats
Review and send monthly Fidelity invoices to Finance and assist with annual 401(k) audits
Respond to employee inquiries related to benefits, leave, and required documentation
Assist with weekly and biweekly payroll processing in Paylocity, including updating benefit deductions, maintaining payroll notes, and filing payroll documents
Other duties as assigned

Experience and Skills:
Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
3+ years of payroll processing experience, preferably in a multi state environment
Strong knowledge of federal, state, and local regulations related to payroll, benefits, and employment laws
Advanced understanding of STD, LTD, FMLA, ADA, and overall leave compliance requirements
Proficiency with Paylocity HRIS and payroll functionality
Exceptional organizational, analytical, and problem solving skills with strong attention to detail and accuracy
Ability to manage complex and confidential information with professionalism and discretion
Excellent communication and interpersonal skills, with a clear and supportive approach when working with employees
Solid understanding of benefits administration and related compliance requirements
Physical Demands/Work Environment:
Sitting for prolonged periods at a desk while using a computer.
Typing and using a mouse frequently throughout the workday.
Occasionally standing and walking within the office to retrieve files or documents.
Lifting and carrying light office supplies, such as paper or small packages, typically weighing up to 10 pounds.
Reaching and bending to access file cabinets and shelves.
Using a telephone for extended periods to communicate.
Visual acuity to read and interpret documents, emails, and computer screens.
Hearing ability to understand and respond to customer inquiries and communicate with colleagues.