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Remote Loyalty Program Jobs in Layton, UT (NOW HIRING)

Arrivia

Remote Senior Marketing Specialist

Salt Lake City, UT · On-site +1

$75K - $93K/yr

Remote Collaboration: Partner with sales, operations, and other teams across time zones so the ... loyalty and rewards programs for some of the world's leading brands. Our teams help millions of ...

All JobsLoyalty Program JobsRemote Loyalty Program JobsRemote Loyalty Program Jobs in Layton, UT

Remote Loyalty Program information

See Layton, UT salary details

$22.7K

$47.6K

$82.2K

How much do remote loyalty program jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote loyalty program in Layton, UT is $47,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $54,100.00 per year, depending on experience, location, and employer.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.

What job categories do people searching Remote Loyalty Program jobs in Layton, UT look for?

The top searched job categories for Remote Loyalty Program jobs in Layton, UT are:

What cities near Layton, UT are hiring for Remote Loyalty Program jobs?

Cities near Layton, UT with the most Remote Loyalty Program job openings:

Remote Loyalty Program jobs near you
Infographic showing various Remote Loyalty Program job openings in Layton, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,572 per year, or $22.9 per hour.

Email Retention Marketing Manager (Remote)

CrucialPoint Agency

Salt Lake City, UT • Remote

$30 - $45/hr

Full-time

Re-posted 13 days ago

Job description

About the Role

As an Email Retention Marketing Manager at CrucialPoint, you will own the strategy, execution, and optimization of lifecycle and retention marketing programs for enterprise and high-growth ecommerce brands.

This role blends strategic thinking, technical execution, and data-driven optimization. You'll work closely with clients and internal teams to design high-impact email and lifecycle programs that drive engagement, retention, and revenue at scale.

This role requires a deep understanding of email marketing best practices, retention marketing principles, and analytics, along with a creative mindset to develop compelling content. 

If you thrive in complex environments, enjoy translating business goals into sophisticated retention strategies, and are comfortable working across enterprise ESPs, this role is for you.

Why Work With Us

CrucialPoint is a full-service retention marketing agency focused on building durable, performance-driven lifecycle programs for ecommerce brands.

As an Email Retention Marketing Manager, you will:

  • Work with well-known and fast-growing ecommerce brands
  • Own meaningful client relationships and strategy
  • Collaborate with experienced strategists, creatives, and technical specialists
  • Operate in a supportive, remote-first environment that values autonomy and accountability
  • Have opportunities for growth and flexible scheduling

Responsibilities

Strategy & Execution
  • Develop and execute comprehensive email and lifecycle marketing strategies aligned with client goals and retention best practices.
  • Build, optimize, and maintain automated flows, lifecycle programs, and signup experiences to drive acquisition, engagement, retention, and revenue.
  • Create and manage content calendars that align messaging, timing, and audience strategy across campaigns and automations.
Client Collaboration
  • Partner closely with clients and Client Account Managers to translate business objectives into effective retention strategies.
  • Serve as a primary point of contact for assigned clients, proactively addressing questions, performance insights, and optimization opportunities.
  • Present recommendations and performance insights clearly and confidently to stakeholders.
Technical & Platform Management
  • Manage and optimize ESPs and lifecycle tools, ensuring proper configuration, integrations, and performance.
  • Conduct regular audits related to deliverability, segmentation, personalization, and responsive design.
  • Identify technical issues and collaborate with internal teams to resolve them efficiently.
Data Analysis & Optimization
  • Monitor and analyze lifecycle performance metrics including engagement, repurchase rate, LTV, revenue contribution, and list growth.
  • Translate data into actionable insights and optimization recommendations.
  • Identify revenue and retention opportunities and propose strategic tests and improvements.
  • Produce accurate, clear reporting to support data-driven decisions.
Quality Assurance & Collaboration
  • Perform QA on campaigns and automations to ensure accuracy, consistency, and best-practice execution.
  • Collaborate with copy, design, implementation, and account teams to deliver cohesive, high-quality programs.
  • Support team knowledge-sharing and continuous improvement.
Continuous Learning
  • Stay current on retention marketing trends, ESP capabilities, and regulatory requirements (CAN-SPAM, GDPR, etc.).
  • Adapt strategies to evolving consumer behavior and platform updates.
Requirements & Qualifications
  • B2C experience required, with a strong preference for enterprise or large-scale ecommerce brands.
  • 3+ years of experience owning or heavily contributing to email and lifecycle retention programs (email, SMS, push, and/or direct mail).
  • Demonstrated ability to identify revenue opportunities and build retention-focused content and lifecycle strategies.
  • Hands-on experience with at least one major ESP (Braze, Klaviyo would be ideal.) We are ESP-agnostic and value strong fundamentals and the ability to learn new platforms.
  • Working knowledge of HTML/CSS for email customization.
  • Familiarity with ecommerce platforms (e.g., Shopify), CRMs, CDPs, and analytics tools such as Google Analytics.
  • Strong analytical skills with the ability to turn data into clear recommendations.
  • Excellent written and verbal communication skills.
  • Highly organized, detail-oriented, and comfortable managing multiple clients or initiatives.
  • Self-motivated and effective in a remote work environment.
About CrucialPoint

CrucialPoint is a full-service retention marketing agency specializing in email, SMS, push, loyalty, and lifecycle strategy for ecommerce brands. We focus on solving complex problems, building scalable systems, and delivering measurable results. Our team thrives on curiosity, collaboration, and operational excellence. Join our team and be part of our mission to provide innovative solutions and drive success for our clients.
This is a remote work-from-home position open to NAM and LATAM candidates.