Remote Loyalty Program Jobs in Hickory, NC (NOW HIRING)

Why you will love working at Maola®:

• Built on over a century of dedication, Maola is always looking ahead-investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more-available within your first month.
• Our employees are an integral part of who we are - what you do and what you think matters

SUMMARY
This position's primary function is to drive retail route sales in our regional independent retailer Accounts, C Stores, Schools, Drugstores and any business maintained through DSD deliveries for the Consumer Products Division. It is the Sales Representative's responsibility to secure all new item placements, to integrate sales initiatives with all departments (Sr. Management, Sales, Marketing, Accounting, IT, etc.) and to work with the Sales Manager to secure new profitable retail business with our products. *** MUST RESIDE IN NORTH CAROLINA ***
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Account Management - Manage & grow existing business, execute approved plans to achieve optimum results consistent with the division's sales objectives and profit plan, conduct business reviews, and maintain good customer relations at regional and corporate offices of regional retail chains and their field management staff.
• New Business Development - Seek out new retail business. Retain a solid business relationship between corporate and regional buyers and field staff.
• Promotion/Trade Funds Management - Effectively manage all co-op dollars and ad allowances for all products, through the direction of the Sales Manager, in the most effective and profitable manner.
• Evaluate and coordinate credits for DSD customers when merited and communicate all credits in a report to Director of sales once a month.
• Evaluate and communicate school bid quotes and service issues when asked by Director of Sales of Consumer Products.
• Assist in enforcing Maola's credit rating and Accounts Receivable policies.

• Coordinate pricing to all assigned accounts thorough the direction of the Sales Manager and executed through the pricing department of Consumer Products.

• Knowledge of Industry - Communicate all competitive activity, which affects the company's volume and ability to effectively merchandise its products, in assigned accounts.
• Sales Analysis/Sales Reporting - Utilize existing and future systems tools to perform the job function. Responsible for all sales weekly itineraries and communication of goals and sales objectives for assigned accounts. Provide recap of all sales activities in a formal weekly report to the Sales Manager including category management utilizing fact-based selling skills, and market data to partners at the corporate and/or regional level. This includes leading the sales effort on all schematics.

• Trade Shows - Responsible for submitting entry forms, making arrangements for necessary personnel, shipping booth, decorations and samples to show site, setting up and dismantling booth.
• Communicate and work with Marketing Department of Consumer Products to execute Point of Sale materials and any marketing program approved by Director of Sales for assigned accounts.
• Product Cuttings - Take product samples to potential customers for the purpose of demonstrating and comparing against competitors' products.
• Legal - Observe all antitrust laws and implement all pricing in a fair and legal manner.
• Special Projects - Handle special projects as assigned.
• Must hold and maintain a valid driver's license.

BASIC REQUIREMENTS

• At least Bachelor's degree in Business or related field and at least three (3) years of account management experience in food, dairy, or related sales; OR
• At least seven (7) years of retail, dairy, or related sales experience.

COMPETENCIES

• Communication
• Communicate clearly and effectively through multiple channels - oral, written, visual, and non-verbal - ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
• Take responsibility for actions and anticipate challenges before they arise.
• Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
• Prioritize understanding and meeting both internal and external customer needs.
• Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
• Proactive in identifying opportunities and addressing potential threats.
• Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
• Possess the ability to identify and address complex issues with minimal guidance.
• Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person's contributions, is fundamental to successful collaboration.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to stoop, kneel or crouch repeatedly. The employee must frequently lift and/or move up 25 to 50 pounds. Specific vision abilities required by this job include close vision for computer work and ability to operate a motor vehicle.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• When working in an office environment, the noise level is usually moderate.
• The employee is occasionally exposed to cool or freezing temperatures when working in the cooler or freezer at a customer's location.
• The employee will be required to do light to moderate travel. While in travel status, the employee may be exposed to variable noise levels depending upon the location of the sales customer.

Maola Local Dairies® is a farmer-owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.