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Remote Loyalty Program Jobs in Franklin, TN (NOW HIRING)

Cloud Range

Customer Success Manager

Nashville, TN · Remote

Customer Success Manager Remote | Full-time Are you highly organized, detail-oriented, great with ... Build and maintain meaningful relationships, fostering trust and loyalty across customer accounts.

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Remote Loyalty Program information

See Franklin, TN salary details

$24.7K

$51.7K

$89.4K

How much do remote loyalty program jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote loyalty program in Franklin, TN is $51,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $58,800.00 per year, depending on experience, location, and employer.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.

What job categories do people searching Remote Loyalty Program jobs in Franklin, TN look for?

The top searched job categories for Remote Loyalty Program jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Remote Loyalty Program jobs?

Cities near Franklin, TN with the most Remote Loyalty Program job openings:

Remote Loyalty Program jobs near you
Infographic showing various Remote Loyalty Program job openings in Franklin, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,706 per year, or $24.9 per hour.

Regional Account Manager Nashville, TN

James Hardie

Nashville, TN • Remote

$71K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

James Hardie rating

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

85th of 544 rated manufacturers

Job description

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.
With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.
For more information, visit www.jameshardie.com.

Summary

Location: Remote from Nashville, TN

The Regional Account Manager (RAM), Outdoor Living Products (OL) reports to the District Sales Manager and works with a regional team of sellers. The Outdoor Living Regional Account Manager has the responsibility of owning downstream contractor demand for decking products within an assigned segment. The role is responsible for defending business, gaining customer wallet share, while driving material conversion and growing market share, expanding premium product adoption. The role regularly executes district plans and partners with Channel Manager and field teams to convert demand into sustained territory growth.

What You'll Do:
  • Account Management/Business Development.
  • Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
  • Defend business by maintaining strong, longterm relationships with key customer accounts through consistent engagement, responsiveness, and valueadded support.
  • Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
  • Develop structured account plans and execute growth targets for each key account.
  • Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
  • Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
  • Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
  • Use data to forecast account performance, identify trends, and prioritize actions.
  • Drive Demand for Outdoor Living.
  • Engage market stakeholders to drive downstream demand for decking products by influencing material selection; enables cross-selling to support Channel Managers.
  • Work alongside Channel Manager and Exterior RAMs to gain share at "early buy" stage, creating downstream demand to drive dealer conversions.
  • Build long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
  • Provide continuous training on installation techniques and best practices when using TimberTech products.
  • Identifie displacement opportunities, positions product differentiation effectively, and executes targeted efforts to increase share of wallet.
  • Develop and executes a territory plan that translates regional priorities into daily activity.
  • Manage pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback.
What You'll Bring:


Bachelor's degree or equivalent experience required. 
3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry.
1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.) 
Ability to travel outside of local market up to 50% of the time.
Valid driver's license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company's driving eligibility standards

What You'll Receive:

As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000 to $95,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan.

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

  • Compensation: competitive salary and bonus eligibility
  • Insurance: day-one health coverage medical, dental, vision, life insurance
  • Paid Time Off: vacation and company holidays
  • Retirement: 401(k) with 6% match
  • Investments: Employee Stock Purchase plan (ESP)
  • Work-Life Balance: parental leave, wellness programs
  • Purpose. Impact. Community: Sustainability Initiatives | James Hardie 

                                                                                                                                                                                                                                                                                                                                                 #LI-LM1              

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.
James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

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