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Remote Loyalty Program Specialist Jobs (NOW HIRING)

Liveops

Healthcare Program Specialist

As the first line of interaction with our specialists, you provide an exceptional Agent experience ... loyalty. For over 25 years, we've paired cutting-edge technology with trusted, remote, and ...

The Pennsylvania State University

$56K - $81K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Program Specialist - Advanced Professionalto lead the design, delivery, and evaluation of non ...

Arizona Department of Administration

$78K/yr

Program/Evaluation Specialist Job No: 541025 Work Type: Full-time Location ... REMOTE OPTIONS, PHOENIX Categories: Research, Program Management EARLY CHILDHOOD DEVELOP AND HEALTH ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... programs, and assistance for extension specialists that benefit the wine and grape industry ...

Solari

211 Program Specialist I

Tempe, AZ · On-site +1

Remote - Applicants must live in Arizona The Job/What You'll Do: The 211 Program Specialist responds to calls from the community, identifies needs, and provides appropriate follow-up and resources.

ICF

Associate Program Specialist

Columbia, MD · On-site +1

Columbia, MD Area (Remote - Home Office with Local Office Travel) Are you ready to make a difference? To support our growth, ICF is seeking an Associate Program Specialist to provide program support ...

Velera Health

Risk Program Specialist

$54K - $68K/yr

The Risk Program Specialist is needed to perform a variety of high-level fraud, risk mitigation ... Through a remote-first, flexible environment, we prioritize psychological safety, wellbeing and ...

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Remote Loyalty Program Specialist information

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$27K

$68K

$121.5K

How much do remote loyalty program specialist jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote loyalty program specialist in the United States is $68,012.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $86,000.00 per year, depending on experience, location, and employer.

How does a Remote Loyalty Program Specialist typically collaborate with cross-functional teams to improve member engagement?

As a Remote Loyalty Program Specialist, you’ll frequently work with marketing, customer service, data analytics, and product teams to enhance program offerings and boost member engagement. Collaboration often involves virtual meetings to share customer feedback, analyze program metrics, and brainstorm new initiatives or promotions. Clear communication and strong organizational skills are key, as you’ll coordinate campaign launches or updates and ensure alignment across departments, all while working remotely. This cross-functional teamwork helps deliver a seamless and rewarding experience for loyalty program members.

What is a Remote Loyalty Program Specialist?

A Remote Loyalty Program Specialist is a professional who manages and optimizes customer loyalty programs for a company while working remotely. They are responsible for developing strategies to retain customers, analyzing program performance, and coordinating rewards or incentives. Their role often involves collaborating with marketing, customer service, and data teams to ensure the success of loyalty initiatives. By working remotely, they utilize digital communication tools to stay connected with their team and manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a Remote Loyalty Program Specialist, and why are they important?

To thrive as a Remote Loyalty Program Specialist, you need expertise in customer relationship management, data analysis, and a background in marketing or business, often supported by a relevant degree. Familiarity with CRM platforms, loyalty program management software, and data analytics tools is typically required. Strong communication, problem-solving, and organizational skills help you engage customers and coordinate effectively with teams remotely. These skills ensure successful program execution, customer retention, and measurable business growth in a virtual environment.

What is the difference between Remote Loyalty Program Specialist vs Remote Customer Service Representative?

AspectRemote Loyalty Program SpecialistRemote Customer Service Representative
CredentialsExperience in loyalty programs, CRM knowledgeCustomer service skills, basic computer skills
Work EnvironmentCollaborates with marketing and sales teamsHandles customer inquiries across various channels
Industry UsageRetail, hospitality, travelRetail, telecom, e-commerce
Search IntentFocus on loyalty programs and retentionFocus on customer support and issue resolution

The Remote Loyalty Program Specialist primarily manages and optimizes loyalty initiatives, requiring CRM experience and collaboration with marketing teams. In contrast, the Remote Customer Service Representative handles general customer inquiries, emphasizing communication skills. While both roles serve customers remotely, their core responsibilities and skill sets differ significantly.

More about Remote Loyalty Program Specialist jobs
What cities are hiring for Remote Loyalty Program Specialist jobs? Cities with the most Remote Loyalty Program Specialist job openings:
What are the most commonly searched types of Loyalty Program Specialist jobs? The most popular types of Loyalty Program Specialist jobs are:
What states have the most Remote Loyalty Program Specialist jobs? States with the most job openings for Remote Loyalty Program Specialist jobs include:
What job categories do people searching Remote Loyalty Program Specialist jobs look for? The top searched job categories for Remote Loyalty Program Specialist jobs are:
Remote Loyalty Program Specialist jobs near you
Infographic showing various Remote Loyalty Program Specialist job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, and 20% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,012 per year, or $32.7 per hour.
Healthcare Program Specialist

Healthcare Program Specialist

Liveops

Remote

Full-time

Posted 22 days ago

Job description

Are you passionate about providing top-notch support? Liveops is seeking a dedicated individual to be the cornerstone of our agent community's success. As a Client Results Associate, you will be the heartbeat of our operations, offering the first line of support to our independent agents and playing a pivotal role in their business triumphs. If you're a self-starter with a customer-centric mindset and a knack for problem-solving, we want you on our team.
The Purpose of Your Role
Your role is foundational to Liveops success. You nurture a culture of engagement and create a community with our thousands of independent specialists. They turn to you for support and you're a key element to their business' success. As the first line of interaction with our specialists, you provide an exceptional Agent experience while ensuring client success. You do this by managing processes to maximize Agent support, performance, and satisfaction while showing empathy and positivity. The ideal candidate is process oriented, adaptable & able to effectively multi-task using several systems
simultaneously.
The Qualifications We're Looking For
  • High School Diploma, GED or equivalent
  • 1+ years of contact center/BPO experience or comparable customer service-related work experience
  • Mastery of computer basics with an affinity towards technical systems
  • Functional proficiency in Microsoft products to include Outlook, Word, Excel, and PowerPoint
  • Excellent oral and written communication skills
  • Flexible work schedule to include days, nights, overnights, weekends, and holidays
  • Demonstrates a high level of customer experience to support the Agent community
  • Team player with the ability to collaborate with cross-functional teams
  • Highly motivated self-starter with a can-do attitude
  • Capable of utilizing provided resources to assist the Agent community
  • Experience interacting in a fast-paced environment while keeping positive relational and influencing skills intact
  • Strong organizational, multi-tasking, and time management skills
  • Proven ability to educate & motivate others

The Competencies You Bring
Adaptability * Communications * Customer Focus * Problem Solving * Stress Tolerance
The Value You Deliver
  • Partner with program and cross-functional teams to support the growth of the client business and the Agent community
  • Deliver a consistent, excellent customer experience to the Agent community by personalizing interactions and showing empathy in every Agent engagement
  • Provide real-time support to Agents by utilizing resources to quickly answer on-call questions
  • Promote active Agent engagement and advancement by diagnosing, troubleshooting, and resolving Agent issues via both on-call and off-call communications
  • Actively contribute to Agent retention by utilizing current and new support tools
  • Professional participation in client-specific activities such as email/Slack communications, calibration calls, responding to support tickets, engaging with agents in the forums, etc
  • Consistent implementation of skills and knowledge to manage and prioritize competing tasks; ability to multi-task and pivot from one task to another to include internal and Agent communications, on/off-call Agent questions, and more
  • Support the onboarding/teaching/training of new team members through shadowing
  • Ability to recognize trends within the Agent community and quickly escalate concerns for effective resolution

Essential Job Functions
Essential functions are the fundamental, crucial job duties that an employee must be able to perform,
with or without reasonable accommodation.
  • Ability to sit or stand at a desk for extended periods of time while working on a computer.
  • Available for virtual meetings in a non-distracted environment.
  • Ability to work independently and meet deadlines.
  • Ability to work a flexible work schedule to include days, nights, overnights, weekends, and holidays
  • Up to 10% travel required per year.

About Liveops
Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability-helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients-delivering personalized experiences that earn trust and drive lasting impact. It's not outsourcing; it's outsmarting. To learn more, visit www.liveops.com.
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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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