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Remote Loss Mitigation Jobs in Rochester, NH (NOW HIRING)

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Remote Loss Mitigation information

See Rochester, NH salary details

$15

$23

$32

How much do remote loss mitigation jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote loss mitigation in Rochester, NH is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $26.83 per hour, depending on experience, location, and employer.

What is a remote loss mitigation?

A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.

What are some common challenges faced in remote loss mitigation, and how can I prepare for them?

Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.

What are the key skills and qualifications needed to thrive in remote loss mitigation?

To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.

What are popular job titles related to Remote Loss Mitigation jobs in Rochester, NH? For Remote Loss Mitigation jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Remote Loss Mitigation jobs in Rochester, NH look for? The top searched job categories for Remote Loss Mitigation jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Remote Loss Mitigation jobs? Cities near Rochester, NH with the most Remote Loss Mitigation job openings:
Remote Loss Mitigation jobs near you

CSR II Phones ($18.50/hr + $1/pay for performance, Remote)

SaviLinx

Concord, NH • Remote

$18.50/hr

Full-time

Re-posted 18 days ago

Job description

JOB TITLE:                          Customer Service Representative II Phones ($18.50/hr + $1/pay for performance, remote)

DEPARTMENT:                  Operations          

REPORTS TO:                     Supervisor     

FLSA STATUS:                    Non-Exempt                                                     

 

OUR GUIDING PRINCIPLES:  

Make every interaction Count 

Act with Respect and Integrity 

Demonstrate Passion for Continuous Improvement 

Be Worth of Trust from all Stakeholders 
OVERVIEW:
The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedtechnologyand customer service skills.This is a work from home position.
ESSENTIAL FUNCTIONS:
Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
Coordinates claims electronically and via telephone.
Handles eligibility inquiries and all lines of business.
Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
Ensures first call resolution through problem solving and effective call/email/chat handling.
Meets demands for privacy, confidentiality, precision.
Documents all customer information, communications in Customer Relationship Management (CRM) system.
Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Provides mentoring, training, and development to other CSRs as needed.
SUPERVISORY RESPONSIBILITIY:
This position has no supervisor responsibility.
EXPECTED WORKDAY/HOURS:
This position requires full, flexible availability, although will generally be M-F 8-5.
QUALIFICATIONS:
• 2+ years of college preferred.
• 2+ years of contact center experience preferred.
• High school diploma or equivalent required.
• 18 years of age or older
• Time management skills and the ability to work independently are essential for this role.
• Excellent organizational, written and oral communication skills.
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments.
• College degree preferred.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY:
SaviLinx, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
VEVRAA FEDERAL CONTRACTOR/EQUAL OPPORTUNITY EMPLOYER

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