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Remote Logistics Jobs in Rochester, MI (NOW HIRING)

Aggreko

Sales Representative

Detroit, MI · Remote

From world-class events that last a few weeks to mining operations and remote communities who rely ... Partnering with the operations and logistics teams project execution and complement * You'll have ...

Aggreko

Project Site Manager

Detroit, MI · Remote

$80K - $110K/yr

Develop and maintain site logistics plans, work schedules, and resource allocation. * Coordinate ... Willingness to travel and work on remote or international project sites as required. (50 ...

Optimal Inc.

EV Charging Specialist

Warren, MI · Remote

... remote troubleshooting customer calls of OEM Energy Home charging equipment to support with ... Determine warranty status & manage claims Reconcile at month end for claims made with logistics, if ...

Optimal Inc.

EV Charging Specialist

Warren, MI · Remote

... remote troubleshooting customer calls of OEM Energy Home charging equipment to support with ... Determine warranty status & manage claims Reconcile at month end for claims made with logistics, if ...

Airspace Link, Inc.

General Applicants

Detroit, MI · On-site +1

... airspace, commercial drone logistics, and beyond visual line of sight operations. Yes, the ... In short, the right remote candidates are considered, though preference may be given to local ...

Aquent

EV Technical service Agent

Warren, MI · On-site +1

$23 - $25/hr

Navigate available tools to perform remote diagnosis and troubleshooting of advanced energy ... Coordinate with logistics for parts ordering and returns. * Serve as a lead for technical ...

General Motors

Senior Mobile iOS Engineer

Warren, MI · On-site +1

$131.50K/yr

Hybrid/Remote/Onsite Hybrid: This role is categorized as hybrid. This means the successful ... logistics, and safety systems for businesses of all sizes. As a Senior Mobile Engineer on the GM ...

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See Rochester, MI salary details

$11

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How much do remote logistics jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote logistics in Rochester, MI is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.78 per hour, depending on experience, location, and employer.

What is a Remote Logistics job?

A Remote Logistics job involves managing supply chain operations, transportation, and inventory from a remote location using digital tools and communication platforms. Responsibilities may include coordinating shipments, tracking deliveries, and optimizing logistics processes to ensure efficiency. Remote logistics professionals work closely with suppliers, carriers, and warehouses to maintain smooth operations. This role requires strong organizational skills, analytical thinking, and proficiency in logistics software.

What are the key skills and qualifications needed to thrive in the Remote Logistics position, and why are they important?

Excelling in Remote Logistics requires strong organizational abilities, attention to detail, and knowledge of supply chain processes, typically supported by experience or education in logistics or business administration. Familiarity with logistics management systems (LMS), enterprise resource planning (ERP) software, and inventory tracking tools is highly valuable, along with certifications such as APICS or Lean Six Sigma. Effective communication, problem-solving skills, and the ability to collaborate virtually with global teams help professionals stand out. These competencies ensure smooth, efficient supply chain operations and effective coordination with partners and vendors in a remote setting.

What are some common challenges faced by remote logistics professionals, and how are they typically addressed?

Remote logistics professionals often encounter challenges such as coordinating shipments across multiple time zones, handling unexpected delays, and maintaining clear communication without face-to-face interactions. These challenges are typically addressed by leveraging advanced logistics software, establishing standardized communication protocols, and building strong relationships with carriers and suppliers. Successful remote logistics teams also prioritize regular virtual meetings and proactive issue resolution to keep the supply chain running smoothly. As a result, adaptability and the ability to respond quickly to changes are highly valued in this role.
More about Remote Logistics jobs
What are the most commonly searched types of Logistics jobs in Rochester, MI? The most popular types of Logistics jobs in Rochester, MI are:
What job categories do people searching Remote Logistics jobs in Rochester, MI look for? The top searched job categories for Remote Logistics jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Logistics jobs? Cities near Rochester, MI with the most Remote Logistics job openings:
Remote Logistics jobs near you
Infographic showing various Remote Logistics job openings in Rochester, MI as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,177 per year, or $23.6 per hour.

Technical Service Agent

Infotree Global Solutions

Farmington, MI • Remote

Other

Posted 27 days ago

Job description

Remote - This position is a contractor role that does not require worker to be on-site full-time to perform most effectively. The worker's role enables him/her to work off-site on a permanent basis. Willing to travel 20-30% of the time, as necessary to execute responsibilities of the position.
There will be some weeks where evening or weekend work is needed to cover call center shifts
Summary of Responsibilities
Looking to hire a bundled service contract worker. This is for a customer facing role that does technical troubleshooting work on home electrical systems. The ideal candidate has done work as an electrician/electrician's apprentice but also has customer care experience.
Responsible for handling technical diagnostic and remote troubleshooting customer calls of charging equipment to support with customer care cases and other adjacencies.
Key Responsibilities
Technical diagnosis and troubleshooting
  • Navigate available tools to perform remote diagnosis & troubleshooting
  • Provide guidance for site visits to other parties
Case Management
  • Create/update cases
  • Work with logistics for parts ordering/return
  • Serve as lead for technical escalations from service partners
  • Provide training as subject matter expert on technical details
  • Provide flow related insights/feedback to improve efficiencies and customer satisfaction
Warranty/RMA/Out of Warranty
In conjunction to general case management responsibilities:
  • Determine warranty status & Manage claims
  • Reconcile at month end for claims made with logistics, if required
  • Warm transfers/ service tech scheduling, if required
Training
  • Train other agents as required
  • Support creation of training materials based on experience
Required Skills / Experience / Education
  • Evidence of safety-first attitude
  • 3+ years as electrician or working on electrical components, EV charging equipment repair/installation experience strongly preferred
  • Minimum 2 years of experience in a call center/customer facing environment
  • Proficiency in Microsoft Word, PowerPoint, and Excel; and Salesforce
  • The ability to balance competing priorities while maintaining effectiveness in a dynamic, often chaotic environment
  • Adept oral and written communication skills that involves understanding the customer; getting the message across; presenting information effectively; and communicating openly
  • High level of interpersonal skills to work effectively with others
  • Computer skills to develop, maintain, and analyze data
  • Demonstrated ability to learn new technologies and processes, and adapt to change
  • Ability to innovate, solve complex issues, and present new ideas
  • Excellent time management skills - the ability to effectively and efficiently use your time to focus on the most impactful activities and challenge those that distract from the identified goal
  • Responsive and understanding of business issues and data challenges in Aftersales and IT Systems
  • High level of analytical ability where problems are unusual, difficult, or complex
  • Ability to lead problem solving activities and manage resolution targets
  • Associate/Trade degree in related space and or four years of equivalent experience (electrical)
  • Valid driver's license

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