2

Remote Live Website Chat Support Jobs (NOW HIRING)

Chat Service Representative

Texas City, TX ยท Remote

$13.75 - $18.50/hr

... support for our e-commerce and client service. The ideal candidate will have email, chat, and phone ... Answers incoming customer live chats regarding website navigation issues, service questions, and ...

next page

Showing results 1-20

Remote Live Website Chat Support information

See salary details

$10

$27

$44

How much do remote live website chat support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote live website chat support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What is the difference between Remote Live Website Chat Support vs Remote Email Customer Service?

AspectRemote Live Website Chat SupportRemote Email Customer Service
Communication MethodReal-time chat interactions with customersAsynchronous email exchanges
Required SkillsStrong typing, quick response, multitaskingClear writing, patience, detailed responses
Work EnvironmentOnline chat platforms, live support toolsEmail platforms, CRM systems
Customer InteractionImmediate assistance, real-time problem solvingDetailed, thoughtful responses over time

Remote Live Website Chat Support involves real-time, immediate communication with customers via chat, requiring quick thinking and multitasking. In contrast, Remote Email Customer Service relies on asynchronous email exchanges, emphasizing detailed, well-thought-out responses. Both roles are essential in customer support but differ mainly in communication speed and interaction style.

What cities are hiring for Remote Live Website Chat Support jobs? Cities with the most Remote Live Website Chat Support job openings:
What are the most commonly searched types of Live Website Chat Support jobs? The most popular types of Live Website Chat Support jobs are:
What states have the most Remote Live Website Chat Support jobs? States with the most job openings for Remote Live Website Chat Support jobs include:

Bilingual Customer Support Specialist (English/French-Canadian)

Resolv.Global

Phoenix, AZ โ€ข Remote

$17.50 - $22.50/hr

Full-time

Posted 3 days ago


Job description

We are seeking a bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.

This is a fully remote opportunity for candidates with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Quebecois expressions and conversational dialect.

The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.


Key Responsibilities

  • Handle inbound customer support inquiries via phone, email, and live chat
  • Assist customers with warranty claims and general product or service inquiries
  • Provide clear, professional, and empathetic customer support in both English and French
  • Accurately document customer interactions and case updates
  • Troubleshoot customer concerns and escalate issues when necessary
  • Maintain strong service quality and response standards
  • Collaborate with internal teams to ensure smooth customer experiences


Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

  • Windows 11 PC (Mac not supported)
  • 12โ€“16 GB RAM
  • Dual monitors
  • Webcam
  • Fibre internet with a wired connection
  • Backup power solution
  • Microsoft Teams / Office 365


Applications that do not meet the minimum technical requirements may not move forward in the process.


Hiring Process

Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.

The process includes:

  1. Resume review
  2. Prescreen questionnaire
  3. One-way video interview
  4. Live interview
  5. Client interview


Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.


Requirements:

Requirements

  • Native or near-native fluency in English and French-Canadian
  • Strong preference for candidates with an authentic Quebecois dialect
  • Previous customer service or customer support experience required
  • Experience handling phone, email, and chat support preferred
  • Excellent verbal and written communication skills
  • Strong listening and problem-solving abilities
  • Comfortable working independently in a remote environment
  • Reliable high-speed internet connection and professional remote work setup
  • Ability to multitask and manage multiple customer interactions efficiently


Preferred Qualifications

  • Experience with warranty claims or product support
  • Experience working with North American customers
  • Call center or contact center experience
  • CRM or ticketing system experience