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Remote Live Chat Jobs in Lexington, SC (NOW HIRING)

Cloudbeds

Customer Support Coach - NORAM

North, SC · Remote

$55K - $77K/yr

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ...

New

Afni, Inc.

Remote Customer Service Representative

SC · Remote

$14.75 - $20/hr

You must live in one of these states: * Alabama * Georgia * North Carolina * South Carolina * Texas * Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Agent

Columbia, SC · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Lexington, SC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Live Chat information

What is a remote live chat?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a remote live chat do in a typical workday?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in remote live chat?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Lexington, SC?

The most popular types of Live Chat jobs in Lexington, SC are:

What are popular job titles related to Remote Live Chat jobs in Lexington, SC?

For Remote Live Chat jobs in Lexington, SC, the most frequently searched job titles are:

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The top searched job categories for Remote Live Chat jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Remote Live Chat jobs?

Cities near Lexington, SC with the most Remote Live Chat job openings:

Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Support Coach - NORAM

Third-Party Job Posts

North, SC • Remote

$55K - $77K/yr

Full-time

Posted yesterday

New

Job description

How You'll Make an Impact:

As a Customer Support Coach, you will be the voice of and advocate for our customers, providing exceptional support. By resolving questions and troubleshooting issues across multiple channels, you'll ensure a seamless experience for our hotel partners. Your contributions will strengthen client relationships, promote software adoption, and shape the future of our platform by sharing valuable feedback. You'll also play a key role in creating training materials, updating support resources, and staying ahead of system updates, making a lasting impact on our customers and team.

Our Customer Support Team:

Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse, and collaborative culture, where continuous learning, growth, and innovation drive everything we do. Be part of a team that values connection, celebrates success, and always strives to exceed expectations!

What you bring to the Team:

  • Assist and support our existing customers (hotel properties) daily in the use of our software
  • Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers
  • Troubleshoot and make outbound calls for escalated issues
  • Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
  • Gather customers' feedback and requirements for future releases of the software
  • Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates

What Sets You Up for Success: 

  • 1+ years of hospitality experience in hotels, hostels, BNBs, or similar with Front Desk, Night Auditor, Revenue Manager, General Manager, or similar roles
  • Previous experience in customer service or similar is a plus
  • Native or Fluent in English and Spanish; Portuguese is a plus.
  • Excellent communication skills and a positive attitude
  • Excellent problem-solving skills and emotional intelligence
  • Great levels of learning agility
  • A compatible graduation course or more than 2 years of proven experience in the area
  • Skill with computers and systems
  • Excellent internet/wifi connection

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $55,000 and $77,000 USD (The salary is only for US-based candidates).

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