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Remote Live Chat Support Jobs in Springfield, IL

Hshs

Support Desk Specialist

Springfield, IL · On-site +1

$21 - $31.50/hr

The Support Desk Specialist provides first tier support for colleagues and patients for all IT ... remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE ...

CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... the inbound support channel: online case, phone, email, chat, etc. for product and workflow ...

Hshs

Credentialing Specialist-CVO

Springfield, IL · Remote

$22.05 - $33.08/hr

Clinical Support Schedule: Full time, 40 hours/week, Day shift Facility: Remote Location:Remote ... These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of ...

Hshs

VP, Chief Technology Officer

Springfield, IL · On-site +1

$275K - $323K/yr

... support of the organization's mission, and clinical, operational and financial priorities. This ... Remote employable states: IL, WI, MO, MI, IN, OH, KY, TN, NC, SC, FL, NH, TX, AZ, NE, WY Education ...

Hshs

Epic Analyst II-Resolute PB

Springfield, IL · On-site +1

$34.21 - $51.31/hr

... remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE ... HSHS provides a benefits package designed to support the overall well-being of our colleagues ...

Hshs

Digital Health Analyst

Springfield, IL · On-site +1

$39.60 - $59.40/hr

... remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE ... HSHS provides a benefits package designed to support the overall well-being of our colleagues ...

Land O'Lakes

Sales Agronomist Lead

Springfield, IL · Remote

The role is remote/virtual and will work from a home office. Responsibilities: 50% Team Leadership ... Support execution of account plans to grow revenue and margin * Influence retailer agronomy teams ...

All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Springfield, IL

Remote Live Chat Support information

See Springfield, IL salary details

$12

$24

$41

How much do remote live chat support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote live chat support in Springfield, IL is $24.81, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Support representative, and why are they important?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

How to become a live chat support?

To become a live chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools or chat platforms. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer service. Training is often provided, and multitasking ability is important for managing multiple chats simultaneously.

What are some common challenges faced by Remote Live Chat Support agents, and how can they be managed effectively?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are Remote Live Chat Support jobs?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

Is remote live chat jobs legit?

Remote live chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat software, and sometimes specific training or certifications. Job seekers should research the employer and avoid positions that ask for upfront payments or personal financial information.

How can I make 2000 a week working from home?

A remote live chat support agent can potentially earn $2000 a week by working full-time hours, providing high-quality customer service, and gaining experience or specialized skills. Increasing earnings may involve handling multiple clients, working during peak hours, or obtaining relevant certifications to improve efficiency and value. Consistent performance and time management are essential for reaching higher income levels in this role.

How to make $1000 a week remote?

Remote live chat support agents can earn around $300 to $600 per week, depending on experience, hours worked, and company pay rates. To reach $1000 weekly, agents often need to work full-time hours, improve their skills, or find higher-paying companies that offer bonuses or performance incentives. Building a strong reputation and gaining specialized knowledge can also increase earning potential in this role.
What job categories do people searching Remote Live Chat Support jobs in Springfield, IL look for? The top searched job categories for Remote Live Chat Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Live Chat Support jobs? Cities near Springfield, IL with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you

Support Desk Specialist

Hshs

Springfield, IL • On-site, Remote

$21 - $31.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Pay Range:

$21.00 - $31.50

A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.

Hospital Sisters Health System (HSHS) is seeking a Support Desk Specialist to join our team. The Support Desk Specialist provides first tier support for colleagues and patients for all IT related items via multiple channels for break/fix issues, inquiries, or requests. Provides IT system optimization, documentation and communication with colleagues and patients to resolve basic technical support issues.
Position Specifics:
o Department: IT
o Core Function: Corporate Services
o Schedule: Full Time, 40 hrs/wk
Monday 2:00-10:30pm
Tuesday 2:00-10:30pm
Thursday 1:30-10:30pm
Friday 2:00-10:30pm
Saturday 7:00pm-12:00am
Sunday 12:00-7:00am, 7:00pm-12:00am
Monday 12:00-7:00am
Wednesday 2:00-10:30pm
Thursday 1:30-10:30pm
Friday 2:00-10:30pm
o Location: 100% remote, accepting applicants that can work remotely and live in AZ, FL, IL, IN, KY, MI, MO, NC, NE, NH, SC, TN, TX, OH, WI, or WY.
o Compensation that aligns with your experience
Education Qualifications
  • High School Diploma or equivalent is required.
  • Associates degree in Computer Science or related field is preferred.
Experience Qualifications
  • 1 year of customer service, healthcare or information technology is preferred.
  • 1 year of experience with Active Directory, VMWare, Epic and/or ServiceNow is preferred.
Certifications, Licenses and Registrations
  • N/A
Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a health care system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.

Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits.

  • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues.

  • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need.

  • Retirement benefits including HSHS
    contributions.

  • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period.

  • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more!

  • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more!

Benefits

HSHS and affiliates is an Equal Opportunity Employer (EOE).

HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process

Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants.

Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions.

These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS.

Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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