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Remote Live Chat Support Jobs in Kansas (NOW HIRING)

TapMango

$14.25 - $18.75/hr

Respond to, manage, and resolve support requests via live chat, email, and phone channels * Acquire ... Self-motivated with a high level of autonomy and sound discretion in a remote work environment

New

TEKsystems

Expert Service Desk

Kansas City, KS · Remote

$29/hr

This group will provide 7 days of support each week (5am-9pm PT) Phone, chat and Slack EOE AA M/F ... remote position. Application Deadline This position is anticipated to close on Aug 10, 2026. About ...

New

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Lead a high-performing Support organization responsible for delivering timely, effective, and ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Shawnee, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Wichita, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Cayenta

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

ForgeFit

Remote Customer Service Specialist

Topeka, KS · On-site +1

$16 - $21.25/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsLive Chat Support JobsRemote Live Chat Support JobsRemote Live Chat Support Jobs in Kansas

Remote Live Chat Support information

See Kansas salary details

$11

$22

$37

How much do remote live chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote live chat support in Kansas is $22.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.
What are the most commonly searched types of Live Chat Support jobs in Kansas? The most popular types of Live Chat Support jobs in Kansas are:
What are popular job titles related to Remote Live Chat Support jobs in Kansas? For Remote Live Chat Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Support jobs in Kansas look for? The top searched job categories for Remote Live Chat Support jobs in Kansas are:
What cities in Kansas are hiring for Remote Live Chat Support jobs? Cities in Kansas with the most Remote Live Chat Support job openings:
Remote Live Chat Support jobs near you
Infographic showing various Remote Live Chat Support job openings in Kansas as of August 2026, with employment types broken down into 4% Internship, 68% Full Time, 15% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,431 per year, or $22.3 per hour.

Client Support Representative

TapMango

Remote

$14.25 - $18.75/hr

Full-time

Posted 2 days ago

New

Job description

About the Role
TapMango is seeking a Client Support Representative to provide first class customer service and technical support to our merchants. In this role, you'll act as both a technical support resource and a marketing/business consultant, helping clients get the most out of the platform while resolving their day-to-day needs across live chat, email, and phone.
This is a relationship-driven support role, you'll be the first point of contact for merchants, working closely with Sales and Success teams to make sure every client interaction builds trust and drives product adoption.
 
Salary: CAD 40,000 – 45,000
 
Schedule:
  • Core hours: Monday–Friday, 10am–6pm
  • Plus one rotating evening shift per week (1pm–9pm), which shifts to a different weekday each week
  • Plus rotating weekend coverage (Sunday–Thursday, 8:30am–4:30pm, with Friday/Saturday off) on a rotating basis
Shift rotation is subject to change in the future.

What You'll Do
  • Respond to, manage, and resolve support requests via live chat, email, and phone channels
  • Acquire the role of a marketing and business consultant to provide feedback to clients that fits their industry and business needs
  • Provide prompt, friendly, and overall awesome service across all customer interactions
  • Coordinate incoming requests with the Sales and Success teams to ensure client needs are met
  • Support administrative tasks regarding billing transactions, shipment processes, hardware setups, and potential merchant design work
  • Identify opportunities during service interactions to actively share platform best practices to stimulate product adoption and ROI
  • Identify and escalate defects to development in accordance with established escalation process
  • Maintain high level of product and internal process knowledge
  • Participate in and lead additional projects as required
 
What We're Looking For
  • Keen interest in technology
  • Experience providing exceptional customer service/technical support
  • Excellent written and oral communication skills
  • Superior customer service skills and a genuine enthusiasm for helping others
  • Strong computer skills with the ability to learn new software quickly
  • Experience working in a fast-paced environment
  • Detail-oriented approach with the ability to juggle multiple tasks simultaneously
  • Positive attitude and diligent work ethic
  • Ability to work well independently with minimal supervision
  • Self-motivated with a high level of autonomy and sound discretion in a remote work environment
  • Reliable, secure internet connection and ability to work effectively from a remote workplace
 
About TapMango
At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We're currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to do 3 things: retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer-facing technology, easy-to-use merchant tools, and automation algorithms, all aimed at enhancing the customer experience.
 
Why Join our Team?
Our platform is truly a game changer in the small business arena, and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay, and lots more!

What We Offer
  • Generous time off plan
  • Fully remote work, we will assist with making your remote office space as comfortable as possible
  • Continuous virtual coaching and support
  • Comprehensive health benefits
  • Subsidized gym membership
  • Performance recognition
  • Professional development program
  • Growth opportunities (we really mean it!)
TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
 
Notice Regarding Automated Decision-Making:
For this role, TapMango may use artificial intelligence or automated tools to assist in screening applications. These tools support, but do not replace, review by our hiring team, all final hiring decisions are made by humans.
 
Why This Role Is Open
We're hiring for two Client Support Representative positions: one to backfill a team member who was recently promoted, and one to support our continued team expansion as we grow.
Employment Type: FULL_TIME

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