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Remote Live Chat Agent Jobs in Springfield, MO (NOW HIRING)

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Remote Live Chat Agent information

See Springfield, MO salary details

$7

$18

$41

How much do remote live chat agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote live chat agent in Springfield, MO is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $10.90 and $21.40 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Live Chat Agent?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a Remote Live Chat Agent job?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are popular job titles related to Remote Live Chat Agent jobs in Springfield, MO? For Remote Live Chat Agent jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Springfield, MO look for? The top searched job categories for Remote Live Chat Agent jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Remote Live Chat Agent jobs? Cities near Springfield, MO with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Springfield, MO as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,420 per year, or $18.5 per hour.

Licensed Health Insurance Agent

Pitch Health Solutions

Springfield, MO • Remote

$18 - $20/hr

Full-time

Posted 18 days ago

Job description

Remote Health Insurance Agent

About Pitch Health Solutions

Pitch Health Solutions is a rapidly growing national agency specializing in Medicare Advantage, Final Expense, and more, giving you unlimited opportunities to grow, maximize commissions, and build a long-term career in the industry.

We reward drive, professionalism, and consistency. If you're ambitious, coachable, and ready to grow, this is the perfect place to elevate your career.
This job is fully remote.

Your Path With Us
Step 1: Start of Employment (Transfer Agent Role)

Start your journey with a paid 2 to 4 week onboarding program where you will:

  • Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call experience and confidence
  • Complete your carrier contracting & certifications
  • Receive hands-on coaching from industry experts

Once your contracting is complete, you’ll seamlessly transition to the next phase.

Step 2: Medicare & Senior Benefits Specialist

After onboarding, you will step into a fully active sales role with:

  • 100% inbound calls, no cold calling, no hunting, no chasing
  • A steady flow of interested, qualified prospects from our in-house marketing team
  • Live client transfers from individuals ready to explore Medicare or Final Expense coverage
  • The bandwidth to focus solely on what matters: connecting, educating, and closing

We do the marketing. We handle lead generation.You focus on serving clients and winning daily.
Compensation & Perks

Start of Employment (Transfer Agent Role)

Kick off your journey with a strong foundation and guaranteed earnings while you train:

  • $18/hour base pay, plus commissions per transfer
  • Paid 2 to 4 week onboarding with live call training and real call experience
  • Full-time schedule: Monday to Friday, from 9 AM till 6 PM EST (occasional Saturdays)
  • Includes a 1-hour lunch break
  • 100% Remote: Work from anywhere nationwide
  • Hands-on coaching, skill-building, and a clear path to promotion into your Medicare @Specialist role


Medicare & Senior Benefits Specialist

Unlock your full earning potential once you transition into active inbound sales:

  • $18–$20/hour base pay (based on experience)
  • Lucrative, performance-driven commissions
    • Top-performing Specialists consistently earn $2,000–$3,000 per week
  • All inbound calls — no cold calling, ever
  • Full-time schedule: Monday to Friday, from 9 AM till 6 PM EST (occasional Saturdays)
  • Includes a 1-hour lunch break
  • 100% Remote: Earn nationwide from the comfort of your home
  • Endless growth opportunities in a rapidly expanding organization

What You’ll Do as an Active Sales Agent

  • Handle qualified inbound calls (no dialing, no chasing)
  • Sell Medicare and Final Expense plans
  • Educate seniors, guide them through their options, and enroll them in coverage
  • Meet sales goals while maintaining compliance and professionalism

What We’re Looking For

  • Active health insurance license — licensed in 7+ states is a plus
  • 1+ year of insurance sales experience preferred (not required)
  • Strong closer with excellent communication skills
  • Coachable, motivated, and results-driven
  • Tech-ready: PC/laptop (i5+, 8GB RAM), wired internet, USB headset

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