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Remote Live Chat Agent Jobs in Edison, NJ (NOW HIRING)

McQuade Organization

Customer Care Specialist - Remote NJ

Newark, NJ · On-site +1

$17.75 - $23.50/hr

  • Medical

  • Life

  • Retirement

Serve as the first point of contact for customer support (primarily via email, phone, and live chat ... Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth ...

Afficiency

Client Support Specialist- Life Insurance

New York, NY · On-site +1

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via live chat and tickets in an empathetic manner. To succeed in this role, you should be a ... Remote (Must be in the United States but California applicants are not eligible for this role) *If ...

Afficiency

Client Support Specialist- Life Insurance

New York, NY · On-site +1

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... via live chat and tickets in an empathetic manner. To succeed in this role, you should be a ... Remote (Must be in the United States but California applicants are not eligible for this role) *If ...

Adecco

Remote Customer Service Call Agent

New Brunswick, NJ · Remote

$17.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state ... and online chat · Assist applicants and program participants with program questions and ...

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All JobsLive Chat Agent JobsRemote Live Chat Agent JobsRemote Live Chat Agent Jobs in Edison, NJ

Remote Live Chat Agent information

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are popular job titles related to Remote Live Chat Agent jobs in Edison, NJ?

For Remote Live Chat Agent jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Agent jobs in Edison, NJ look for?

The top searched job categories for Remote Live Chat Agent jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Live Chat Agent jobs?

Cities near Edison, NJ with the most Remote Live Chat Agent job openings:

Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Customer Care Specialist - Remote NJ

McQuade Organization

Newark, NJ • On-site, Remote

$17.75 - $23.50/hr

Full-time

Medical, Life, Retirement

Re-posted 27 days ago

Job description

Full-Time Entry-Level Position - Customer Service Experience Wanted!
Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!
Whether working from our local office or remotely, you'll play a key role in supporting clients and guiding them through the process of protecting what matters most - their families
Qualifications:
You'll love this job if you're:
  • 🗣 An advocate - You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver - You can think outside the box and find the best solution using available tools.
  • ✍ A wordsmith - You're clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper - You're patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker - You juggle tasks with ease and maintain high productivity.
  • 👥 A team player - You're collaborative, supportive, and enjoy helping your colleagues succeed.

Responsibilities:
  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.

What We're Looking For:
  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset - we value coach ability over perfection!

🎯 Don't meet every qualification? Tell us in your application how your unique skills make you a great fit.
What We Offer:
  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people!
Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NJ Jersey City 07112

Apply