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Remote Live Chat Agent Jobs in Rhode Island (NOW HIRING)

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

Remote - Michigan residents Do you have a strong eye for detail? This could be a great opportunity ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

Morley

Meeting and Event Coordinator (Remote)

Carolina, RI · Remote

$20.50 - $27.25/hr

Remote; involves regular travel to trip destinations Looking to jump start your event planning ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Harris

(Remote) AI Champion

Carolina, RI · Remote

$70K - $100K/yr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... A strong foundation in machine learning, deep learning, data engineering, and AI agent frameworks.

The Williams Agency

Remote Insurance Agents

Providence, RI · On-site +1

$30K - $160K/yr

... let's chat! By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control and their insurance agents via text & live ...

All JobsLive Chat Agent JobsRemote Live Chat Agent JobsRemote Live Chat Agent Jobs in Rhode Island

Remote Live Chat Agent information

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

Are remote live chat agent jobs real?

Remote live chat agent jobs are legitimate positions where individuals provide customer support through online chat platforms. These roles often require good communication skills, familiarity with chat software, and the ability to work independently from home. Many companies hire for such positions, making them a valid employment option for remote work seekers.

How do you become a remote live chat agent?

To become a remote live chat agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or familiarity with chat software tools. Training is often provided by the employer to familiarize new agents with company policies and chat platforms.

How much do remote live chat agents get paid?

Remote live chat agents typically earn between $12 and $20 per hour, depending on experience, industry, and company. Some roles may offer additional incentives or bonuses for performance, and familiarity with chat software can be advantageous.

What are popular job titles related to Remote Live Chat Agent jobs in Rhode Island?

For Remote Live Chat Agent jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Agent jobs in Rhode Island look for?

The top searched job categories for Remote Live Chat Agent jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Live Chat Agent jobs?

Cities in Rhode Island with the most Remote Live Chat Agent job openings:

Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Rhode Island as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution.

Remote Automotive Customer Service Agent (Dealer Assistance)

Carolina, RI • Remote

Morley

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

271st of 499 rated business services

Paid breaks

Recommended by parents

Respectful managers

Learn more about Morleyexternal

$13/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

About the Role

Role: Full time | Remote – Ohio residents 

If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity!

You don't need to know anything about cars or parts – we'll train you on everything you need to know to succeed.

Pay Transparency 

This position starts at $13 per hour.

What to Expect

As a Remote Automotive Customer Service Agent (Dealer Assistance) at Morley, you'll act as a resource for automotive dealerships needing help with orders they've placed. 

Why apply:

  • Work from home while having regular connection with your teammates
  • No weekends
  • Paid training
  • Equipment provided
  • Benefits available
  • Professional development opportunities

You need:

  • Computer, typing and phone skills
  • Interpersonal skills
  • Detail oriented
  • High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable
  • See Skills for Success below

Tasks:

  • Provide excellent service via phone and live chat 
  • Use your computer skills to:
    • Research requests related to profile assistance
    • Track vehicle shipments and vehicle orders
    • Assist with car warranties
    • Escalate critical orders
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply?

  • Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  • Chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays. TA will respond to after-hours questions the next business day.

Skills for Success

Required Skills

  • Computer, typing and phone skills
  • Can speak and type proficiently at the same time
  • Able to problem-solve, act as a consultant and resolve customer issues
  • Solid work ethic, able to meet deadlines
  • Excellent organizational and interpersonal skills, strong attention todetail

Eligibility Requirements

  • Must have the ability to pass a pre-employment background check and drug screen
  • High school diploma or equivalent
  • Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
  • Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)

Schedule 

  • Training (requires 100% attendance):
    • First four weeks – instructor-led: 
      • Monday - Friday  
      • 8 hours per day between the hours of: 
        8 a.m. - 5:30 p.m. Eastern / 7 a.m. - 4:30 p.m. Central / 6 a.m. - 3:30 p.m. Mountain / 5 a.m. - 2:30 p.m. Pacific time
    • Next four weeks – hands-on calls:
      • Scheduled during center's hours of operation (see work schedule below)
  • Work schedule:
    • Available to work shifts within the center’s hours of operation:
      • Monday - Friday (No weekends!)
      • 8 a.m. - 8 p.m. Eastern / 7 a.m. - 7 p.m. Central / 6 a.m. - 6 p.m. Mountain / 5 a.m. - 5 p.m. Pacific time 
    • Must be able to stick to the schedule reliably, as some queues are time sensitive

Nice to Have 

  • Degree in a relevant or related field
  • Experience in the automotive industry

Remote Work Requirements

  • Ohio resident 
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported

The Remote Experience 
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.


(direct link to video: https://mrly.info/h4b)


Why Join Our Morley Family

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Qualifications:

At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.

Health & Wellness Benefits

  • Medical and prescription coverage
  • Dental and vision insurance
  • Paid time off
  • Associate wellness program with rewards for annual checkups
  • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

  • 401(k) with match
  • Flexible spending account (FSA)
  • Life insurance
  • Company-paid short- and long-term disability insurance

Benefits to Make Your Life Easier

  • 24/7 online access to doctors through Teladoc
  • 24/7 nurse help desk
  • Patient advocacy with free 24/7 support for benefit questions and claims
  • Guidance for family, financial and estate planning (including wills)

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.

We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Thank you for your interest in Morley.

Notices

  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy
Education:UNAVAILABLEEmployment Type: FULL_TIME

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