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Remote Listener Jobs in Worcester, MA (NOW HIRING)

Customer Service Representative

Auburn, MA · Remote

$16 - $21.75/hr

This position is Remote in Auburn, MA. You will have the flexibility to work remotely* as you take ... Uses advanced listening techniques to understand the issue and give patients options as they are ...

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

Listening and translating client feedback into actionable next steps * Working alongside subject ... Flexible, remote-friendly work environment. * Gym reimbursement and wellness programs. Geography ...

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

Listening and translating client feedback into actionable next steps * Working alongside subject ... Flexible, remote-friendly work environment. * Gym reimbursement and wellness programs. Geography ...

... and listen. The employee is frequently required to walk and sit, as well as to lift and carry ... We define total rewards as compensation, benefits, remote work/flexibility, development ...

CareScout Connection Representative

Waltham, MA · On-site +1

$17 - $21.75/hr

POSITION TITLE CareScout Connection Representative POSITION LOCATION Remote U.S. YOUR ROLE Are you ... Through fact finding, active listening and critical thinking skills, quickly and accurately ...

... and listen. The employee is frequently required to walk and sit, as well as to lift and carry ... We define total rewards as compensation, benefits, remote work/flexibility, development ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

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Remote Listener information

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How much do remote listener jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote listener in Worcester, MA is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $24.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Worcester, MA? The most popular types of Listener jobs in Worcester, MA are:
What are popular job titles related to Remote Listener jobs in Worcester, MA? For Remote Listener jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Worcester, MA look for? The top searched job categories for Remote Listener jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Remote Listener jobs? Cities near Worcester, MA with the most Remote Listener job openings:
Principal Clinical Content- Physician - UpToDate, Physician Editor, Neurology

Principal Clinical Content- Physician - UpToDate, Physician Editor, Neurology

Wolters Kluwer

Waltham, MA • On-site, Remote

$173K - $310K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Wolters Kluwer rating

8.9

Company rating: 8.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

34th of 209 rated software companies


Job description

LOCATION: U.S. locations - remote/hybrid. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment.

OVERVIEW

The Physician Editor, Neurology position requires an 80 to 90% FTE commitment for editorial work, a broad understanding of clinical issues, and an interest in analyzing the literature. For the right person, this is a unique opportunity to impact the practice of medicine throughout the United States and around the world. Physician Editors ensure that topics address the important clinical questions that arise when diagnosing or managing a specific disorder, present information clearly and succinctly, and provide evidence-based and actionable recommendations for care. Extensive editorial training is provided to help the editor learn critical skills for evaluating the literature and creating content in the UpToDate style. Training is overseen by at least two senior Physician Editors. All new topics are read and reviewed by the training editors until the new Physician Editor achieves a satisfactory level of independence.


You will be trained remotely. Candidates within commuting distance of a Wolters Kluwer office will be considered for hybrid employment. Candidates not within commuting distances will be considered for remote employment. However, work hours should significantly overlap with standard work hours in the Eastern time zone to allow for regular interaction with other Physician Editors. Candidates with strong academic backgrounds are of particular interest. Editing requires 80 to 90% FTE. In the remaining 10 to 20% time, Physician Editors should continue patient care activities, using their clinical experience to help ensure the content of the program is maximally useful at the point of care. Thus, the position provides the opportunity to remain clinically active while spending most of your time crafting clear content, reviewing the literature, and discussing the impact of new research on clinical practice with our expert contributors.

RESPONSIBILITIES:

Our physician editors review and edit the new contributions from our external expert authors to make sure they address the questions that a practicing clinician might have. Topics must contain specific and actionable recommendations and describe the supporting evidence. Updating is an equally important component of the work and is usually initiated by the Physician Editor, who is responsible for monitoring the literature for new developments and identifying topics that need updating. Physician Editors also systematically review existing topics for clarity, completeness, and clinical relevance. This work is not done in isolation. UpToDate editors work closely with outside authors, section editors, editors-in-chief, and peer reviewers to ensure the material is accurate and free of bias. In addition, in-house editorial and graphics assistants work with the Physician Editors to produce and maintain each topic.

QUALIFICATIONS

Required Education:
Medical Degree
Board Certification/Eligibility in Neurology

Preferred Experience, Knowledge, and Abilities:
Clinical experience in an academic setting after residency
A valid medical license in at least one U.S. state
Impeccable communication skills: verbal, writing, and listening
Ability to work collaboratively with colleagues at different skill levels
Self-motivated, with excellent organizational and time management skills
Ability to give and receive feedback effectively
Interest in critical analysis of the medical literature (skills can be learned on the job)
Ability to spend 80 to 90% of the work week on editorial work
Interest in and ability to maintain clinical work (10 to 20%)

TRAVEL: Minimal - less than 5%

#LI-Remote

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$173,500.00 - $310,000.00 USDThis role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.


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