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Remote Listener Jobs in Detroit, MI (NOW HIRING)

Common Ground

988 Crisis Specialist

Pontiac, MI · On-site +1

$21/hr

The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote ... We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.

Cisco

Account Executive - Splunk (Remote)

Ann Arbor, MI · On-site +1

Strong executive presence and polish, and excellent listening skills. * Experience with target account selling, solution selling, and/or consultative sales techniques; knowledge of Force Management ...

AMBA

Inside Sales Insurance Specialist

Detroit, MI · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

AMBA

Inside Sales Insurance Specialist

Detroit, MI · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

Varonis

Account Manager

Detroit, MI · Remote

Location: This is a remote position; however, we are seeking candidates based in Michigan ... Oral Communication: Demonstrates group presentation skills; listens and gets clarification ...

AMBA

Inside Sales Insurance Specialist

Detroit, MI · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced ...

Kingscott

Electrical Engineer

Detroit, MI · Remote

This remote position requires the individual to live in the state of Michigan with the ability to ... Strong and effective communication skills, interpersonal skills, and active listening skills.

Kingscott

Senior Electrical Engineer

Detroit, MI · On-site +1

$106K - $138K/yr

This remote position requires the individual to live in the state of Michigan with the ability to ... Excellent communication and active listening skills * Knowledge of Microsoft Office Suite (Word ...

Kingscott

Senior Electrical Engineer

Detroit, MI · Remote

$110K - $143K/yr

This remote position requires the individual to live in the state of Michigan with the ability to ... Excellent communication and active listening skills * Knowledge of Microsoft Office Suite (Word ...

Kingscott

Electrical Engineer

Detroit, MI · On-site +1

This remote position requires the individual to live in the state of Michigan with the ability to ... Strong and effective communication skills, interpersonal skills, and active listening skills.

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How much do remote listener jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote listener in Detroit, MI is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Detroit, MI?

The most popular types of Listener jobs in Detroit, MI are:

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For Remote Listener jobs in Detroit, MI, the most frequently searched job titles are:

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Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,160 per year, or $20.8 per hour.

988 Crisis Specialist

Common Ground

Pontiac, MI • On-site, Remote

$21/hr

Full-time

PTO

Posted 8 days ago

Job description

Description
Position at Common Ground
Job Title: 988 Crisis Specialist
Base Pay: $21 hourly + shift differentials
Various Full-Time & Part-Time Shifts Available
About you:
The ideal Crisis Specialist is a strong, self-driven, dedicated individual who works fully remote helping individuals in crisis. If you are self-disciplined to work from home and wish to serve those in crisis, we invite you to apply!
About us:
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
Day in the Life
  • Provide crisis support to individuals contacting the National Suicide Prevention helpline and 988 helpline
    • Login to helpline applications
    • Respond to incoming contacts of varying crisis nature. Communication may include calls, text, and/or chat
    • Offer information on available resources like homeless shelters, food pantries, mental health services, substance use treatment facilities, etc.
    • Employ de-escalation techniques to assist individuals in crisis
    • Coordinate with EMS or police to complete active rescue as needed
    • Communicate effectively with individuals in real time while simultaneously documenting the interaction accurately in required systems.
    • Conduct follow-ups to ensure successful access to services
    • Collaborate with Shift Supervisors and other crisis line staff to provide or receive support
    • Maintain high level confidentiality while performing all duties
    • Uphold strict confidentiality in all tasks performed

What you need to apply
    • High School Diploma or GED equivalent
    • 6 months of work or volunteer experience in a mental health/crisis services field, or equivalent education/training
    • At-home high speed internet on a private network
    • A private, HIPAA compliant, dedicated office space

What makes us different
    • Non-Profit mission-driven, person-focused environment
    • 100-hour Crisis Intervention training
    • Opportunity for professional growth
    • Team oriented environment
    • An organizational culture of mental and behavioral health support for all

For your hard work
    • Generous Paid Time Off
    • Shift premiums
    • Employer sponsored benefit and wellness plans (including Benefit Dollars equal to 16% of base pay, Calm App, etc.)
    • Competitive wages

Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
Find out more at https://commongroundhelps.org
View the full job description here: 988 Crisis Specialist Job Description.pdf

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