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Remote Listener Jobs in Washington (NOW HIRING)

Seeking Veterans to Serve Veterans

Pasadena, MD ยท On-site +1

$20.50 - $25.50/hr

Preferred Skills: โ€ข Excellent communication skills, including active listening and problem ... Remote Position โ€ข Weekly Trainings lead by Top Leaders โ€ข Industry-leading resources and ...

... listen, strategize, create, and execute direct mail campaigns that support annual fundraising programs, approaching every challenge with boldness, resourcefulness, and hustle. As part of our remote ...

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Remote Listener information

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Washington? The most popular types of Listener jobs in Washington are:
What cities in Washington are hiring for Remote Listener jobs? Cities in Washington with the most Remote Listener job openings:

Customer Service Specialist - Capitol Heights, MD (20743)

McQuade Organization

Capitol Heights, MD โ€ข On-site, Remote

$62K - $80K/yr

Full-time

Posted 6 days ago


Job description

Join our fast-growing team in Capitol Heights, MD (20743)! We provide remote opportunities, training, and unlimited income potential
Customer Service & Benefits Specialist - Remote / Work From Home
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
  • Weekly pay + performance bonuses
  • Flexible schedule - work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Job Responsibilities
  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Requirements
  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Pay & Career Growth
  • Average first-year earnings: $62k-$80k
  • Annual earning potential grows by ~$25k per year
  • Merit-based promotions - leadership opportunities available

๐Ÿ“Œ Apply Today!
Apply now for our Benefits Specialist role in Capitol Heights, MD 20743 to build a rewarding insurance career with training, support, and growth opportunities