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Remote Listener Jobs in Washington (NOW HIRING)

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Remote Listener information

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Washington? The most popular types of Listener jobs in Washington are:
What cities in Washington are hiring for Remote Listener jobs? Cities in Washington with the most Remote Listener job openings:
Senior Consultant I, Cybersecurity (Remote)

Senior Consultant I, Cybersecurity (Remote)

American Bureau of Shipping

Washington, DC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


American Bureau Of Shipping rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

32nd of 449 rated business services


Job description

The Senior Consultant I will provide technical expertise on project tasks to ensure quality services are delivered on schedule and within the available budget to meet customer requirements. This includes providing frequent updates to the project manager. As part of a project team, Senior Consultant I will maintain relationships with clients and key decision makers to help identify new business opportunities. This position will support multiple cybersecurity opportunities and engagements, not just one project.

What You Will Do:

  • Provide cybersecurity expertise on project tasks to ensure quality services are delivered on schedule and within available budget to meet customer requirements and provide frequent updates to the project manager.
    • Assist project manager with defining and sequencing project tasks, estimating task duration, and developing a project schedule as part of a project management plan.
    • Review project management plans to understand scope, schedule, and assigned work authorization.
    • Plan and schedule client meetings.
    • Participate in client and project team meetings.
    • Conduct research and data analysis, including customer or stakeholder analyses.
    • Prepare written documents, reports, and presentations.
    • Develop conclusions and recommendations, draft reports, and assist with client presentations.
    • Assist with oral presentations to clients.
    • Track and report hours spent executing projects.
    • Collaborate with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands.
    • Perform quality assurance on project deliverables.
  • Support multiple client engagements involving:
    • NIST Risk Management Framework (RMF).
    • Assessment and Authorization (A&A).
    • Security control implementation and validation.
    • Cyber compliance reviews and inspection support.
    • Vulnerability assessment, scanning, and remediation.
    • Secure configuration, patching, and system hardening.
    • Technical documentation, briefings, and reporting.
  • Prepare and maintain cybersecurity artifacts such as SSPs, POA&Ms, policies, procedures, risk documentation, and assessment support materials.
  • Review systems, architectures, and documentation against NIST, DoD, DON, NAVSEA, MSC, and client-specific cybersecurity requirements.
  • Develop relationships with existing customers to facilitate development of new business opportunities for current and/or additional services.
    • Learn, understand, and be conversant in ABS Consulting cybersecurity products and services.
    • Meet with new and existing clients and actively listen to their needs.
    • Communicate client needs to project managers and supervisors, including emerging threats, regulatory changes, compliance drivers, and technology requirements.
    • Review published reports and news articles about existing and potential clients to identify customer intelligence.
    • Participate in proposal development, including writing proposals.
  • Represent ABS Consulting and participate in promoting our products and services.
    • Participate in marketing activities, conference presentations, and technical whitepapers.
    • Network to meet new potential clients.
    • While the position is remote, regular travel (50%+) to client sites and project locations is a core part of the role.

What You Will Need:

Education and Experience

  • Must have a bachelor's degree or equivalent experience.
  • 5+ years of relevant professional experience.
  • Must have or be able to get and maintain an Active Security Clearance.
  • Professional certification preferred.

Knowledge, Skills, and Abilities

  • Ability to gain, retain, comprehend, and transfer knowledge to other members of the team.
  • Ability to mentor and coach less experienced consultants and support development of technical skills in others.
  • Ability to actively listen to client needs, determine context, ask probing questions, retain information for future use, and respond with practical solutions.
  • Ability to utilize established rapport and technical expertise with existing clients to facilitate development of new business.
  • Must understand departmental goals and hold self accountable for commitments and high standards.
  • Demonstrate strong time management skills.
  • Hands-on experience with NIST Risk Management Framework and NIST SP 800-53.
  • Experience supporting DoD assessment and authorization activities.
  • Experience with vulnerability assessment and scanning tools like Tenable Nessus, ACAS, or Security Center.
  • Familiarity with cybersecurity tools such as eMASS, HBSS, VRAM, DADMS, and TWMS preferred.
  • Understanding of TCP/IP networking and troubleshooting.
  • Experience with Windows and Linux security concepts, patching, and configuration management.
  • Experience with Python or PowerShell preferred.
  • Experience with Operational Technology (OT), Industrial Control Systems (ICS), shipboard, afloat, Navy, MSC, or NAVSEA environments preferred.
  • Ability to obtain a working knowledge of the ABS Health, Safety, Quality and Environmental Management System. 

Reporting Relationships:

Reports to a manager, director, or executive-level position and does not have any direct reports.

Salary: 

$100 -120k

Country Requirements

U.S. Citizenship required for roles supporting government contracts.

Reporting Relationships

Reports to a Manager.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs

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About American Bureau of Shipping

Sourced by ZipRecruiter

ABS is committed to setting standards for safety and excellence as one of the world’s leading classification organizations. In a constantly evolving industry, ABS works alongside its partners tackling the most pressing technical, operational and regulatory challenges so the marine and offshore industries can operate safely, securely and responsibly. For more than 150 years, ABS has been at the forefront of marine and offshore energy innovation. We work alongside our partners tackling the most pressing technical, operational and regulatory challenges so the marine and offshore industries can operate safely, securely and responsibly. We provide traditional classification services as well as on-the-ground technical services in asset performance, energy efficiency, environmental performance and life cycle management. With a passion for making the world a safer place, while also delivering practical and innovative solutions, we stand ready to assist and advance the marine and offshore energy industries.

Industry

Water transportation

Company size

5,001 - 10,000 Employees

Headquarters location

Spring, TX, US

Year founded

1862

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