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Remote Listener Jobs in Pennsylvania (NOW HIRING)

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

Sagility LLC

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

Sagility

$21/hr

Licensed Health Insurance Agent - Medicare | Remote Put Your Health Insurance License to Work and ... Conduct needs assessments using active listening and consultative sales techniques * Educate ...

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All JobsListener JobsRemote Listener JobsRemote Listener Jobs in Pennsylvania

Remote Listener information

What is a remote listener?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What does a remote listener do?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What are the key skills and qualifications needed to thrive in the remote listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What are the most commonly searched types of Listener jobs in Pennsylvania?

The most popular types of Listener jobs in Pennsylvania are:

What are popular job titles related to Remote Listener jobs in Pennsylvania?

For Remote Listener jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Listener jobs in Pennsylvania look for?

The top searched job categories for Remote Listener jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Listener jobs?

Cities in Pennsylvania with the most Remote Listener job openings:

Remote Listener jobs near you
Infographic showing various Remote Listener job openings in Pennsylvania as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Remote job distribution.

Customer Experience Associate - Remote

HB Travels

Reading, PA • Remote

$30K - $70K/yr

Full-time

Posted 15 days ago

Job description

We are seeking a friendly and customer-focused Customer Experience Associate to provide responsive assistance and create positive experiences for clients.

The ideal candidate enjoys communicating with people, researching solutions, coordinating requests, and making sure customers receive professional and timely support.

Key Responsibilities

  • Serve as a point of contact for customer questions and requests
  • Respond to inquiries professionally and promptly
  • Identify customer needs and provide relevant information
  • Research available options and solutions
  • Assist with reservation-related questions and requests
  • Coordinate customer requests with providers when necessary
  • Maintain accurate records of customer communications
  • Follow up with customers regarding outstanding requests
  • Assist with updates and changes when needed
  • Help resolve routine customer concerns
  • Deliver a positive and professional customer experience

Qualifications

  • Excellent written and verbal communication skills
  • Strong customer-service mindset
  • Friendly and professional demeanor
  • Organized with excellent attention to detail
  • Strong listening and problem-solving abilities
  • Comfortable communicating by phone, email, and online platforms
  • Basic computer proficiency
  • Ability to learn new systems and platforms
  • Reliable and self-motivated
  • Previous customer service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide customer support from a remote setting
  • Flexible Scheduling: Organize your availability around responsibilities and customer needs
  • Training Available: Learn customer-service processes, systems, and available resources
  • Ongoing Support: Access educational and team resources
  • Professional Development: Strengthen communication, organization, and customer-service skills
  • People-Focused Role: Help customers navigate options while creating positive experiences

How to Apply

If you enjoy helping people and creating positive customer experiences, we encourage you to apply for the Customer Experience Associate opportunity.