Job Description & Responsibilities
Persistent Systems is seeking a Network Operations Center (NOC) System Administrator to join our growing team. As a NOC System Administrator, you will be a critical member of the operations team supporting a Department of Defense program of record. The position will be based in Clearfield, UT. This NOC System Administrator will possess strong core competencies in network monitoring, system administration, and technical troubleshooting across distributed environments. Duties will include monitoring and managing network operations, responding to system alerts, performing system maintenance, and providing first-level technical support for both local and remote enclaves. This individual will play a pivotal role in maintaining system availability, performance, and security posture for mission-critical tactical networks.ย
Position Responsibilitiesย
- Monitor and manage network operationsย ofย local and remote enclaves, ensuring continuous availability andย optimalย performance of all system componentsย
- Respond to system alerts and alarms,ย trouble tickets, emails, and phone calls from users, conduct initial triage and escalationย toย provideย timelyย resolutionย andย maintainย system availability and performanceย
- Coordinate with network,ย system, andย cybersecurityย engineersย to troubleshoot and resolve technical issuesย
- Perform system updates and maintenance on local and remote physical and virtual servers, switches, routers, and workstations according to approved schedules and change control proceduresย
- Create,ย maintain, andย deleteย user accounts in Active Directory and local systems, ensuring proper access controls and adherence to least privilege principlesย
- Provide input and feedback to the change control processย ย
- Participate in periodic documentation reviews in support of ATO review and renewal cyclesย
- Monitor system logs and performance metrics toย identifyย potential issues before theyย impactย operationsย
- Execute backup and recovery procedures, verify backup integrity, and perform restoration testing to ensure business continuity capabilitiesย
- Support cybersecurity operations by implementing security configurations,ย monitoring security events, andย assistingย with incident response activitiesย
Job Qualifications & Experience
Minimum Qualifications
- Fourย or more years of hands-on experience in system administration, network operations, help desk, or IT support roles, orย two years of experience andย aย degree inย aย related fieldย
- Certification as required by DoD 8140 for system administration (e.g.ย Security+,ย SSCP)ย
- Working knowledge of Windows Server and desktop operating systems, including Active Directory user management and Group Policyย
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, routing, and switchingย
- Understanding of tactical communications systemsย andย wireless networkingย ย
- Familiarity with monitoring tools, ticketing systems, and remote administrationย ย
- Strongย technicalย troubleshooting skillsย ย
- Excellent communication skills with ability to document issues clearly and interact professionally with users and technical teamsย
- Ability to work scheduled shifts including potential evening, weekend, or on-call rotation coverageย
- Must be available to travel up to 25% of the timeย
- Currently hold orย have the ability toย obtain United States Secret security clearanceย
ย
Preferred Qualificationsย
- Bachelor'sย or higherย degree in Information Technology, Computer Science, or related technical fieldย
- Additionalย certifications such as Linux+, CCNA, MCSA, or ITIL Foundationย
- Fourย or more years of experience working with DoD organizations or defense contractors in IT operations rolesย
- Knowledge of DoD cybersecurity policies, STIGs, and RMF compliance requirementsย
- Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V) and virtual machine managementย
- Experience with configuration management tools or automation scripting (PowerShell, Python)ย
- Familiarity with network monitoring toolsย and log aggregation toolsย (Splunk, PRTG, SolarWinds)ย ย
- Experience supporting geographically distributed or remote network operationsย
Total compensation for this role can vary from $90,000 to $109,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts.
Company Overview
Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.
Employment Type: OTHER