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Remote Linux Support Jobs in Remote, OR (NOW HIRING)

Mirantis

Technical Support Engineer

OR · On-site +1

The ideal candidate brings hands-on Linux administration experience, with the ability to diagnose ... Communicate urgently, clearly, and in detail with customers during incidents via email and remote ...

AGFA

Customer Support Analyst , Tier 1

OR · On-site +1

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing.

Agfa

Customer Support Analyst , Tier 1

OR · Remote

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery ... Linux, UNIX, and Windows), databases (Oracle), remote connectivity, security and image processing.

Maximus

Back End Developer - Mid-level

OR · Remote

... supporting mission‑critical programs across national security, defense, and public service ... This role is remote. Active Secret Clearance or above required. Active TS/SCI highly preferred.

Maximus

Back End Developer - Mid-level

OR · Remote

... supporting mission‑critical programs across national security, defense, and public service ... This role is remote and requires an active Secret clearance. Maximus TCS (Technology and Consulting ...

Maximus

Back End Developer - Mid-level

OR · Remote

... supporting mission‑critical programs across national security, defense, and public service ... This role is remote and requires an active Secret clearance. Maximus TCS (Technology and Consulting ...

Maximus

Back End Developer - Mid-level

OR · Remote

... supporting mission‑critical programs across national security, defense, and public service ... This role is remote and requires an active Secret clearance. Maximus TCS (Technology and Consulting ...

Maximus

Back End Developer - Mid-level

OR · Remote

... supporting mission‑critical programs across national security, defense, and public service ... This role is remote and requires an active Secret clearance. Maximus TCS (Technology and Consulting ...

Maximus

Senior Back End Developer

OR · Remote

$113K - $146.70K/yr

... supporting mission‑critical programs across national security, defense, and public service ... This position is remote and requires a Secret clearance or higher. Active TS/SCI highly preferred.

Maximus

Senior Back End Developer

OR · Remote

$113K - $146.70K/yr

... supporting mission‑critical programs across national security, defense, and public service ... This position is remote and requires a Secret clearance or higher. Active TS/SCI highly preferred.

Maximus

Senior Back End Developer

OR · Remote

$113K - $146.70K/yr

... supporting mission‑critical programs across national security, defense, and public service ... This position is remote and requires a Secret clearance or above. An active TS/SCI clearance is ...

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Remote Linux Support information

See Remote, OR salary details

$70.4K

$148.6K

$172.8K

How much do remote linux support jobs pay per year?

As of May 30, 2026, the average yearly pay for remote linux support in Remote, OR is $148,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $152,300.00 and $167,300.00 per year, depending on experience, location, and employer.

What is a Remote Linux Support job?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What are the key skills and qualifications needed to thrive in the Remote Linux Support position, and why are they important?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What does a typical day look like for someone working in Remote Linux Support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.
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Remote Linux Support jobs near you
Technical Support Engineer

Technical Support Engineer

Mirantis

On-site, Remote

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment-on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy. https://www.mirantis.com/
Job Description
The Technical Support Engineer is a mid-level role responsible for maintaining the reliability and performance of customer environments remotely and supporting any Mirantis Opensack/k0s layers they run along with it. The ideal candidate brings hands-on Linux administration experience, with the ability to diagnose and resolve system-level issues efficiently. A solid working knowledge of Kubernetes and Openstack is desired - including cluster operations, components workload management, and troubleshooting containerized environments.
Main Responsibilities:
  • Proactively/Reactively troubleshoot customer environments based on Linux, OpenStack, Kubernetes, networking and other cloud technologies, detect, report and resolve issues. Alert Management.
  • Learn and troubleshoot MOSK (Mirantis Openstack on Kubernetes)
  • Resolve and Handle/Triage IaaS related needs in customer datacenters.
  • Reproduce customer issues in labs where needed, confirm bug reports, provide detailed information to the development team.
  • Work closely with the development team: discuss customer issues, suggest improvements, fix product bugs, etc.
  • Own escalations end-to-end by routing issues to the appropriate teams, including OpenStack/ceph storage, networking, hardware, and infrastructure, and product engineering while maintaining accountability and follow-through.
  • Participate in weekend on call rotation and holiday coverage
  • Communicate urgently, clearly, and in detail with customers during incidents via email and remote session, providing accurate status updates and guiding them through troubleshooting and resolution
  • Work with AI tools to increase efficiency and problem solving tasks for customers.
  • Troubleshooting server issues- DCOPs issues, Firmware upgrading, Iso, OS, Dell, Lenovo, ST Micro
  • Work to troubleshoot any DC networking asks/upgrades, triaging where applicable

Qualifications
  • High School diploma or equivalent required, four year college degree preferred or work history equivalent (3+ years technical customer support in IaaS, Saas Technologies
  • Knowledge of OpenStack, Neutron, kubernetes and object storage principles
  • Strong English speaking and writing ability required.
  • Expert Linux system administration and troubleshooting skills
  • DCOPs experience, Firmware upgrades, Iso, OS, Dell, Lenovo, ST Micro
  • Networking - tools / Netbox, LibraNMS, Verity, Tailscale, experience with troubleshooting network issues) - Vlans, ports, spine/leaf config, change management, Fortinet, Cisco, Juniper
  • Python, scripting experience, automation concepts
  • Understanding of networking concepts and protocols
  • Alert management experience,
  • Standard Operating Procedure generation (SOP)
  • Change Management experience
  • Good knowledge of virtualization solutions (libvirt, KVM, VMWare)
  • Good knowledge of network and distributed storage solutions

Preferred Qualifications
  • Experience w/ databases and message brokers (MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper)
  • Experience with configuring, customizing, and extending monitoring tools (Grafana, Kibana, Nagios, Prometheus)
  • Experience working configuration management tools (Puppet, Chef, Salt, Ansible, Helm)
  • Kubernetes experience, openstack frameworks
  • TOR switching, networking concepts

Additional Information
What does Mirantis offer you?
- Work with an established Silicon Valley leader in the cloud infrastructure industry;
- Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies;
- Be a part of cutting-edge, open-source innovation;
- Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued;
- Internship provides you with the opportunity to combine work and education;
- Professional development and training;
- Attend conferences and working groups;
- Modern bright office, centrally located and close to public transportation;
- Customized workstation (macOS, Windows, Linux);
- Company outings, happy hours, hackathons, and tech talks;
- Receive a competitive compensation package with a strong benefits plan.
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