Remote Linux Support Jobs in Durham, NC (NOW HIRING)

*Telecommuting role to be performed anywhere in the U.S.

Support the Sales team with recommendations for development, implementation of complex offerings and solutions to help them achieve sales quotas. Meet revenue goals, deployment, and service objectives, while sustaining good relationships with prospects and customers.

What You Will Do:

• Build, design, and present complex solutions to customers.
• Collaborate with Product Teams, Product Engineering, Professional Services and Sales teams to ensure excellent customer experience with our offerings and solutions.
• Serve as a trusted subject matter expert for the customers, gain the trust of IT professionals, and build long-lasting relationships within our key accounts.
• Prepare detailed product specifications and implement customer installation plans.
• Demonstrate expertise by delivering white papers, presenting at conferences and user groups.

What You Will Bring:

• Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Computer Engineering, or related field and eight (8) years of experience in the job offered or related role.
• Must have eight (8) years of experience working in software engineering, consulting, infrastructure management, sales engineering, or in a solutions architecture role.
• Must have five (5) years of experience with: Linux system administration; one or more virtualization providers; and giving technical presentations to small and large groups of business, technical, management, and leadership audiences.
• Must have three (3) years of experience with: one or more public cloud providers including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or IBM Cloud, and their integration with enterprise customers; implementing and deploying Kubernetes and related CNCF landscape projects; IT architecture management, including creating and following complex architecture implementation plans; and hyperscaler services.
• Domestic travel required up to 25% of the time to customer sites and internal and external conferences. Travel expenses covered by Red Hat, LLC.
  

#LI-DNI

The salary range for this position is $157,248 - $206,520/year. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.