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Remote Linux Support Jobs in Austin, TX (NOW HIRING)

Sr. Network Security Engineer

Bastrop, TX ยท Remote

$58.25 - $76/hr

Own the full lifecycle of remote access infrastructure from initial design and ground-up ... Configure, deploy, and support VPN clients across multiple platforms (Windows, macOS, Linux, iOS ...

New

... Linux (Ubuntu), server virtualization, and remote server/network management. This role requires ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

Security Architect - Consultant 9309

Austin, TX ยท Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... Linux, Windows, network security protocols and procedures 5+ years of experience in supporting ...

Senior DevOps Engineer

Austin, TX ยท Remote

$128K - $165K/yr

Occasional onsite visits are in Washington, DC or Austin, TX, but mostly remote. Security Clearance ... for Linux-based automation tasks; PowerShell and Python experience a plus * Support KEDA-based ...

New

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Showing results 1-20

Remote Linux Support information

See Austin, TX salary details

$69.9K

$147.4K

$171.5K

How much do remote linux support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote linux support in Austin, TX is $147,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,200.00 and $166,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Linux Support position, and why are they important?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What is a Remote Linux Support job?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in Remote Linux Support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are popular job titles related to Remote Linux Support jobs in Austin, TX? For Remote Linux Support jobs in Austin, TX, the most frequently searched job titles are:
What cities near Austin, TX are hiring for Remote Linux Support jobs? Cities near Austin, TX with the most Remote Linux Support job openings:
Infographic showing various Remote Linux Support job openings in Austin, TX as of July 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $147,442 per year, or $70.9 per hour.
Future openings - SRE - Compute (Linux, Kubernetes, Containers)

Future openings - SRE - Compute (Linux, Kubernetes, Containers)

Virtasant

Austin, TX โ€ข On-site, Remote

$56.50 - $75/hr

Full-time

Re-posted 2 days ago


Job description

SRE Support Engineer
While this position is not currently open, we are interviewing strong candidates for upcoming opportunities on this team.
Location: Remote | Time Zone: (Brazil, Chile, Colombia, Mexico) (8AM-5PM Pacific)
Domain: Compute (Linux Fundamentals, Linux Networking, Kubernetes, Docker)
About Virtasant
Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world's largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers.
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving.
The Role
We are hiring an SRE Support Engineer who is exceptionally strong in:
Linux fundamentals
Linux networking
Containerization (Docker)
Kubernetes (internal/private cloud, multi-form experience preferred)
This is a hands-on, engineering-level support role focused on helping internal developers adopt, debug, and succeed with the client's internal compute platform. You'll work at the intersection of Kubernetes, containers, and low-level Linux troubleshooting, engaging directly with engineers to resolve issues that often require deep system understanding.
This is not generic L1/L2 support, it's high-trust technical engineering work with some of the most innovative developers in the industry.
Key Responsibilities
Platform & Customer Support
Support internal customers using the compute platform through:
  • High-touch white-glove onboarding
  • Slack/community forum and ticketing system responses
  • Deep technical troubleshooting

Act as the first line of engineering support for Kubernetes- and container-related issues.
Technical Investigation & Resolution
Troubleshoot, isolate, and resolve issues across:
  • Kubernetes workloads, scheduling, services, networking, RBAC
  • Docker containers, images, builds, and runtime environments
  • Linux servers, systemd behavior, filesystem issues, resource constraints
  • Networking (TCP/IP, DNS, routing, firewalls)
Linux & Networking Deep-Dive
  • Investigate issues inside Linux systems using tools such as:
  • tcpdump, ss, strace, traceroute, dig, journalctl, top, htop
Documentation & Communication
  • Write clear, concise technical tickets, incident summaries, and runbooks.
  • Create knowledge base articles and contribute to ongoing documentation improvements.
  • Participate in postmortems and drive follow-up actions.
Cross-Team Collaboration
  • Work with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
  • Provide high-quality, structured feedback based on trends in support interactions.
Operational Excellence
  • Uphold a strong emphasis on detail, organization, independence, and quality.
  • Contribute to building tools, scripts, and processes that improve support efficiency.

Required Skills & Experience
Core Technical
  • Strong Linux fundamentals (processes, services, filesystem, kernel basics).
  • Strong Linux networking (TCP/IP, routing, DNS, load balancers, firewalls).
  • Hands-on Kubernetes experience - ideally beyond managed cloud platforms.
  • Strong Docker/containerization expertise.
  • Experience in production support for large-scale systems.
Software & Scripting
  • Ability to write and understand Python scripts (or similar languages).
  • Comfortable reviewing PRs, reading developer code, and communicating with dev teams.
  • Strong Git proficiency.
Communication & Work Style
  • Exceptional written and spoken English (must be extremely clear).
  • Highly organized, meticulous attention to detail, and consistent follow-through.
  • Strong problem-solving, analytical thinking, and structured debugging ability.
  • Comfortable working independently with distributed teams.
Preferred
  • Bachelor's degree in Computer Science or similar engineering discipline.
  • Experience supporting private cloud or internal platform engineering teams.
  • Familiarity with Spark, Kafka, or distributed systems.
Why This Role Is Exciting
  • You will support systems used by every developer at a global company.
  • You will learn more here in 6 months than in years at a typical engineering org.
  • You'll solve deeply technical problems at the intersection of containers, networking, and distributed systems.

Why Join Virtasant
  • Freedom to Grow. Power to Deliver.
  • At Virtasant, we believe talented people do their best work in environments built on trust, autonomy, and continuous learning. You'll join a truly global team - 130+ countries strong - where you can:
  • Work from anywhere with full autonomy and respect for your time.
  • Learn in every direction by working on cutting-edge systems across clients and sectors.
  • Collaborate globally with kind, curious, and professional teammates.
  • Make real impact by solving technical challenges that matter.
  • We're remote-first. Trust-based. Proudly diverse. And relentlessly focused on delivering meaningful work.

Our team Technology Operations Locations Brazil, Chile, Colombia, Mexico Remote status Fully Remote