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Remote Linux Support Jobs in Austin, TX (NOW HIRING)

Mirantis

Sustaining Engineer

Austin, TX · On-site +1

$90K - $111K/yr

... Technical Support or Sustaining Engineering experience * Knowledge of Go programming language ... Extensive experience troubleshooting remote Linux system issues Additional Information What does ...

Talroo

Software Engineer 2026

Austin, TX · On-site +1

... chat/remote support * Debugging existing code to identify and eliminate errors * Developing ... Experience working in an AWS/Linux environment. * Proficiency in SQL. * Must pass a pre-hire ...

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

... Linux (Ubuntu), server virtualization, and remote server/network management. This role requires ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

FHR

Security Architect - Consultant 9309

Austin, TX · Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... Linux, Windows, network security protocols and procedures 5+ years of experience in supporting ...

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All JobsRemote Linux Support JobsRemote Linux Support Jobs in Austin, TX

Remote Linux Support information

See Austin, TX salary details

$69.9K

$147.4K

$171.5K

How much do remote linux support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote linux support in Austin, TX is $147,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $151,200.00 and $166,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Linux Support position, and why are they important?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What is a Remote Linux Support job?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in Remote Linux Support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are popular job titles related to Remote Linux Support jobs in Austin, TX? For Remote Linux Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Linux Support jobs in Austin, TX look for? The top searched job categories for Remote Linux Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Linux Support jobs? Cities near Austin, TX with the most Remote Linux Support job openings:
Remote Linux Support jobs near you
Infographic showing various Remote Linux Support job openings in Austin, TX as of June 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution, with an average salary of $147,442 per year, or $70.9 per hour.
Sustaining Engineer

Sustaining Engineer

Mirantis

Austin, TX • On-site, Remote

$90K - $111K/yr

Full-time

Posted 22 days ago

Job description

Company Description
About Mirantis
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment-on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.
Job Description
Mirantis is looking for a talented Sustaining Engineer with experience in Golang, Docker, Kubernetes and public clouds to help us maintain and evolve the Containers platform. You will join the Sustaining Engineering team working on the following technologies: Mirantis Kubernetes Engine, Mirantis Secure Registry and Mirantis Container Runtime. You are a friendly, effective communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets). You enjoy building reproducers and finding bugs. You sling code for fun. You will work closely with Knowledge Management, Engineering, and Product Management to represent the voice of the customer.
Main Responsibilities
  • Become an expert in Mirantis Cloud Native Platform technologies and customer deployment environments
  • Research customers' software patches requirements, design and develop features along with patch improvements in Golang for Mirantis Cloud Platform
  • Create best-in-class help content and proactively perform audits for our publicly-facing knowledge management system
  • Partner cross-functionally with product and solution experts to co-develop reference architecture content
  • Apply advanced troubleshooting techniques (debug and diagnose) on critical, highly complex problems that span multiple layers of the technology stack
  • Engage with the product engineering teams to resolve technical issues related to Docker/Kubernetes
  • Build and maintain customer based reproducer environments for use by your team and other technical teams at Mirantis
  • Reproduce customer issues and package bug reproducers for product engineering
  • Diagnose and develop code-level fixes, apply patches, and re-package for customer test
  • Drive deep technical post-mortems on behalf of customers

Qualifications
  • BS degree in Computer Science, Software Engineering or equivalent practical experience
  • 3+ years of combined experience in Software Development, Technical Support or Sustaining Engineering experience
  • Knowledge of Go programming language
  • Knowledge of Kubernetes and Docker
  • Experience in designing and implementing REST APIs
  • Familiarity with Linux distributions (RHEL, CentOS, Ubuntu, and SLES)
  • Demonstrated ability to perform code-level analysis of complex issue
  • Extensive experience troubleshooting remote Linux system issues

Additional Information
What does Mirantis offer you?
  • Work with an established Silicon Valley leader in the cloud infrastructure industry.
  • Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement next-generation cloud technologies.
  • Be a part of cutting-edge, open-source innovation.
  • Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
  • Professional development and training.
  • Attend conferences and working groups.
  • Customized workstation (macOS, Windows).
  • Professional development and training.
  • A competitive compensation package with strong benefits plan and stock options.

It is understood that Mirantis, Inc. may use automated decision-making technology (ADMT) for specific employment-related decisions. Opting out of ADMT use is requested for decisions about evaluation and review connected with the specific employment decision for the position applied for. You also have the right to appeal any decisions made by ADMT by sending your request to isamoylova@mirantis.com
By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for current and future job opportunities.
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