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Remote Linux Support Jobs in Ohio (NOW HIRING)

Booz Allen Hamilton, Inc.

$77K - $176K/yr

... supporting the Air Force. We're looking for a system administrator deep expertise in Linux systems ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

TEKsystems

Systems Engineer

Cleveland, OH · Remote

$40 - $53/hr

... and supporting a large enterprise user base. Location * Remote within Ohio * Must reside in Ohio ... Experience with Linux server administration. * MCSE, MCSA, or other relevant Microsoft ...

Loop

Engineering Manager, DevOps

Columbus, OH · On-site +1

$51 - $69.75/hr

For this position, we're looking for someone to join us in Columbus, OH or fully remote. Our Tech ... support the team with reactive work across our Linux infrastructure, and joining high-severity ...

GRVTY

Software Engineer, Senior

Dayton, OH · On-site +1

$119K - $157K/yr

Design, develop, and maintain Python-based software tools supporting optical signature modeling ... Comfortable operating in both Windows and Linux environments, including secure or classified ...

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Remote Linux Support information

What are the key skills and qualifications needed to thrive in remote Linux support?

To thrive as a Remote Linux Support professional, you need a solid understanding of Linux operating systems, command-line proficiency, troubleshooting skills, and experience with system administration. Familiarity with tools like SSH, scripting languages (such as Bash or Python), ticketing systems, and certifications like CompTIA Linux+ or Red Hat Certified System Administrator are often advantageous. Strong communication, problem-solving abilities, and self-motivation are key soft skills for remote work and effective customer interactions. These skills ensure you can efficiently diagnose and resolve technical issues while providing reliable support to clients in a distributed environment.

What is a remote Linux support?

A Remote Linux Support job involves assisting users, administrators, or businesses with Linux-based systems from a remote location. Responsibilities typically include troubleshooting issues, managing servers, performing system updates, and ensuring security compliance. Support may be provided via email, chat, or remote desktop tools. This role requires expertise in Linux distributions, command-line operations, and networking. It is commonly found in IT support teams, managed service providers, and cloud infrastructure companies.

What does a typical day look like for someone working in remote Linux support?

A typical day in Remote Linux Support involves monitoring servers, responding to customer or internal support tickets, diagnosing system issues, and implementing solutions, often through secure remote connections. You'll spend time communicating with team members and end users via email, chat, or video calls to clarify issues and provide guidance. Some tasks may also include performing regular system updates, backups, and documentation. This role requires proactive time management as you may be handling multiple requests or incidents simultaneously, all while ensuring high levels of customer satisfaction.

What are popular job titles related to Remote Linux Support jobs in Ohio?

For Remote Linux Support jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Linux Support jobs in Ohio look for?

The top searched job categories for Remote Linux Support jobs in Ohio are:

What cities in Ohio are hiring for Remote Linux Support jobs?

Cities in Ohio with the most Remote Linux Support job openings:

Remote Linux Support jobs near you
Infographic showing various Remote Linux Support job openings in Ohio as of August 2026, with employment types broken down into 81% Full Time, 2% Part Time, and 17% Contract. Highlights an 100% Remote job distribution.

Senior Enterprise Monitoring & Event Management Engineer | 1061927

Hive + Co

Columbus, OH • Remote

$100K - $138K/yr

Full-time

Posted 8 days ago

Job description

The Senior Enterprise Monitoring & Event Management Engineer is responsible for the design, administration, integration, automation, and support of the client's enterprise monitoring and event management platforms. This role serves as a technical subject matter expert for IBM Netcool Operations Insight (NOI), event correlation, alert automation, monitoring integrations, ServiceNow event management, and enterprise observability solutions.
The engineer will design and maintain monitoring solutions across infrastructure, applications, databases, cloud environments, and business-critical systems while driving automation, event reduction, incident response improvements, and platform modernization initiatives.
The position requires deep technical expertise across Linux administration, monitoring platforms, scripting, event management, system integrations, and production support in a large enterprise environment.
**Location: Prefer Columbus OH - open to remote within Arkansas, Indiana, Kentucky, Louisiana, Michigan, Ohio, Oklahoma, Tennessee, Texas, Virginia and/or West Virginia
Required Technical Skills
  • The position requires deep technical expertise across Linux administration, monitoring platforms, scripting, event management, system integrations, and production support in a large enterprise environment.
  • Monitoring & Event Management Platforms
  • IBM Netcool Operations Insight (NOI)
  • IBM Netcool OMNIbus
  • ServiceNow Event Management (EM)
  • Dynatrace
  • Splunk
  • SolarWinds
  • OpenNMS
  • Enterprise monitoring and observability solutions

Operating Systems
  • Linux Administration (RHEL preferred)
  • Unix/Linux troubleshooting
  • Process and service management
  • Performance tuning and diagnostics
  • Linux interprocess communication (IPC)

Programming & Scripting
  • Python
  • Shell Scripting
  • Perl
  • JavaScript
  • SQL
  • JSON
  • XML/XSLT

Integration Technologies
  • REST APIs
  • SOAP APIs
  • Webhooks
  • SNMP
  • Syslog
  • SMTP
  • Kafka
  • Message bus technologies

Databases
  • Oracle
  • SQL Server
  • PostgreSQL
  • MySQL
  • MongoDB

Cloud & Infrastructure
  • AWS monitoring integrations
  • Azure monitoring integrations
  • Kubernetes
  • Docker
  • Virtualization technologies (VMware)

Automation Technologies
  • Ansible
  • NOI Runbooks
  • ServiceNow Flows
  • Event-driven automation
  • Custom workflow development

Analytics & AI
  • AIOps platforms
  • Event correlation
  • Root cause analysis
  • Anomaly detection
  • Log analytics
  • Predictive alerting
  • Machine learning-enabled monitoring

Preferred Skills
  • Utility industry monitoring experience
  • SOX-regulated application support
  • ITIL framework knowledge
  • ServiceNow ITOM
  • CMDB integrations
  • Event Management architecture
  • Infrastructure monitoring design
  • Enterprise observability practices
  • Network monitoring and management systems

Roles & Responsibilities
Event Management Engineering
  • Design, develop, and maintain enterprise event management and correlation solutions.
  • Build, maintain, and optimize Netcool probes, gateways, automation policies, rules, and event processing workflows.
  • Develop alarm correlation, suppression, enrichment, normalization, deduplication, and root cause analytics.
  • Design enterprise event reduction and noise suppression strategies.
  • Identify opportunities to automate operational monitoring processes.

Platform Administration & Support
  • Administer and support IBM Netcool Operations Insight (NOI) production and non-production environments.
  • Maintain platform health, availability, performance, and resiliency.
  • Perform platform upgrades, patching, capacity planning, and lifecycle management.
  • Troubleshoot platform issues involving event processing, integrations, databases, and infrastructure components.
  • Provide Level 3 support for enterprise monitoring and event management solutions.

Monitoring Architecture
  • Design monitoring solutions across servers, databases, network devices, cloud platforms, applications, middleware, and infrastructure services.
  • Develop monitoring standards, onboarding processes, and alerting strategies for business-critical systems.
  • Partner with application teams to create meaningful actionable alerts and reduce alert fatigue.
  • Improve service visibility and operational readiness across enterprise environments.

ServiceNow Integration
  • Design and support integrations between monitoring platforms and ServiceNow.
  • Implement automated incident creation, event enrichment, routing, escalation, and ticket lifecycle management.
  • Support Event Management and AIOps initiatives within ServiceNow.
  • Integrate monitoring tools with CMDB and service mapping solutions.

Integration Engineering
  • Develop and support integrations using REST, SOAP, SNMP, Syslog, webhooks, messaging technologies, and custom APIs.
  • Integrate monitoring platforms with infrastructure, application, database, and cloud environments.
  • Support enterprise onboarding activities for new monitoring sources and technologies.

Automation & Continuous Improvement
  • Develop event-driven automation and remediation workflows.
  • Create self-healing and closed-loop operational automation capabilities.
  • Implement monitoring automation using scripts, workflows, runbooks, and orchestration platforms.
  • Drive monitoring modernization initiatives and platform improvements.

Production Operations Support
  • Participate in on-call rotation and critical incident response activities.
  • Support enterprise monitoring platforms that provide critical operational visibility to IT and business stakeholders.
  • Analyze monitoring failures and implement corrective actions.
  • Serve as a technical escalation point for monitoring and integration-related incidents.

Governance, Risk & Compliance
  • Support monitoring solutions that are subject to SOX, audit, and compliance requirements.
  • Maintain documentation, runbooks, operational procedures, and technical standards.
  • Participate in audit activities and evidence collection when required.
  • Ensure monitoring solutions align with cybersecurity and operational standards.

Leadership & Soft Skills
  • Strong customer service and stakeholder management skills
  • Exceptional troubleshooting and analytical abilities
  • Ability to communicate effectively with technical and non-technical audiences
  • Ability to prioritize multiple projects and operational demands
  • Self-directed and highly accountable
  • Strong collaboration skills across infrastructure, security, cloud, and application teams
  • Ability to lead technical initiatives and mentor junior engineers
  • Strategic mindset with the ability to align monitoring capabilities with business outcomes

Reference: 1061927
Worried that you don’t meet every single requirement listed in the job ad? Studies have shown that individuals from marginalized groups are less likely to apply to jobs unless they meet every single qualification. Hive + Co. is dedicated to building a diverse, inclusive and representative workplace, so if you’re excited about this role, but worried that you don’t meet every requirement, we encourage you to apply anyways. We’d love to get to know you.