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Remote Linux Support Technician Jobs (NOW HIRING)

Red Cup IT, Inc.

$20.50 - $27.75/hr

Level 1 & 2 IT Support Technician We are seeking a Level 1 & 2 IT Support Technician to maintain ... Linux (Ubuntu/CentOS)Cloud/SaaSMicrosoft 365, Google Workspace, AWS, AzureTicketing & Remote ...

Motorola

Customer Support Technician II (Hybrid)

$60K - $65K/yr

TSO provides remote technical support Monday through Friday (8x5) as a component of the broader ... Linux/Unix . * Performance Excellence: Ensure all support and performance metrics are met while ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

Addison Group

IT Support Technician

Two Harbors, MN · Remote

$30/hr

This position is eligible for medical, dental, vision, and 401(k) We are seeking an End User Support Technician to provide onsite and remote technical support across a manufacturing environment. This ...

Motorola

Customer Support Technician I

$55K - $60K/yr

Strong knowledge of Windows and/or Linux operating systems. * Experience with troubleshooting both ... Familiarity with remote support tools. * Knowledge of the ITIL framework. * Experience with ...

Motorola

Customer Support Technician I (US Remote)

$55K - $60K/yr

Strong knowledge of Windows and/or Linux operating systems. * Experience with troubleshooting both ... Familiarity with remote support tools. * Knowledge of the ITIL framework. * Experience with ...

Interlaced

IT Support Technician III - Remote

$22 - $30.25/hr

Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...

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Remote Linux Support Technician information

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$27K

$40.2K

$56.5K

How much do remote linux support technician jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote linux support technician in the United States is $40,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $38,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Linux Support Technician vs Remote System Administrator?

AspectRemote Linux Support TechnicianRemote System Administrator
CertificationsLinux+, LPIC-1, CompTIA A+Linux+, LPIC-1, RHCSA, CompTIA Server+
Work EnvironmentHelpdesk, technical support, troubleshootingServer management, network configuration, system maintenance
Employer & IndustryIT support companies, tech firms, MSPsLarge enterprises, hosting providers, cloud services
Search & Comparison IntentFocus on troubleshooting Linux issues remotelyFocus on managing and maintaining Linux servers remotely

The main difference between a Remote Linux Support Technician and a Remote System Administrator lies in their scope of work. Support technicians primarily troubleshoot and resolve Linux-related issues, while system administrators handle broader responsibilities like server configuration, maintenance, and network management. Both roles require similar Linux certifications and often work in remote environments for tech companies or IT service providers.

What cities are hiring for Remote Linux Support Technician jobs?

Cities with the most Remote Linux Support Technician job openings:

What are the most commonly searched types of Linux Support Technician jobs?

The most popular types of Linux Support Technician jobs are:

What states have the most Remote Linux Support Technician jobs?

States with the most job openings for Remote Linux Support Technician jobs include:

What are popular job titles related to Remote Linux Support Technician jobs?

For Remote Linux Support Technician jobs, the most frequently searched job titles are:

Remote Linux Support Technician jobs near you
Infographic showing various Remote Linux Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,199 per year, or $19.3 per hour.

L1/L2 IT Service Desk Technician

Remote

Red Cup IT, Inc.
Network Security • 11 - 50 employees
Learn more about Red Cup IT, Inc.external

$20.50 - $27.75/hr

Contractor

Posted 15 days ago

Job description

Level 1 & 2 IT Support Technician

We are seeking a Level 1 & 2 IT Support Technician to maintain the health of our hardware, software, and network infrastructure. You will serve as the first and second line of defense for technical issues - resolving what you can at first contact, digging deeper on escalated problems, and minimizing downtime through rapid incident response.

Key Responsibilities1. Tiered Troubleshooting & Technical Support

This is the "bread and butter" of the role.

Level 1 (First Contact):

  • Serving as the first point of contact for all incoming issues via ticket, phone, chat, or walk-up.
  • Resolving common issues at first touch: password resets, account lockouts, printer problems, basic software errors, and connectivity drops.
  • Accurately logging, categorizing, and prioritizing tickets in the ticketing system (Jira, HaloPSA, or similar).

Level 2 (Escalated Support):

  • Diagnosing and resolving escalated issues: software glitches, hardware malfunctions, and "ghost in the machine" bugs that L1 couldn't close.
  • Performing root cause analysis on recurring incidents.
  • Escalating to senior engineers (L3) with clear documentation of troubleshooting steps already taken.
2. Hardware & Software Lifecycle
  • Provisioning: Setting up new laptops, workstations, and mobile devices for employees, including imaging and MDM enrollment.
  • Installation: Deploying OS updates (Windows, macOS, Linux) and enterprise software suites.
  • Maintenance: Performing hardware repairs or coordinating with vendors for warranty replacements.
3. Network & Infrastructure Support

Responsible for the "last mile" of connectivity:

  • Ensuring devices can connect to local Wi-Fi, Ethernet, and VPN.
  • Basic troubleshooting of routers, switches, and access points; escalating complex network issues to senior engineers.
  • Managing peripherals such as network printers, VOIP phones, and video conferencing equipment.
4. User Access & Security
  • Identity Management: Creating, modifying, and offboarding user accounts via Active Directory or Okta.
  • Security Compliance: Ensuring all devices have updated endpoint protection, disk encryption, and multi-factor authentication (MFA) enabled.
  • Data Recovery: Assisting users with file backups and recovering lost data.
5. Documentation & Training

A great technician doesn't just fix a problem; they make sure it's easier to fix next time.

  • Writing and updating Standard Operating Procedures (SOPs) and knowledge base articles for the internal IT team.
  • Creating "How-to" guides for non-technical staff to promote self-service and reduce repeat tickets.
Essential Skills & RequirementsSkill CategoryExamplesOperating SystemsWindows 10/11, macOS, Windows Server, Linux (Ubuntu/CentOS)Cloud/SaaSMicrosoft 365, Google Workspace, AWS, AzureTicketing & Remote ToolsJira, HaloPSA, remote desktop/RMM toolsSoft SkillsPatience, active listening, and the ability to explain complex tech in "plain English"CertificationsCompTIA A+, Network+, Microsoft 365 Certified, or ITIL Foundation (preferred)Employment Type: CONTRACTOR

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