Escalation Technician
Manhattan, NY · On-site +1
... and document the help desk request problem-solving process, including all successful and ... Perform remote fixes at the desktop level, including installing and upgrading software ...
Escalation Technician
Manhattan, NY · On-site +1
... and document the help desk request problem-solving process, including all successful and ... Perform remote fixes at the desktop level, including installing and upgrading software ...
Manager IT/ Senior System Administrator
Manhattan, NY · Remote
$90K - $100K/yr
Manage Help Desk tickets with timely resolution, clear communication, and SLA adherence. * Perform ... Support remote onboarding and offboarding for new hires across global offices. Qualifications * 5 ...
Quick apply
Manager IT/ Senior System Administrator
Manhattan, NY · Remote
$90K - $100K/yr
Manage Help Desk tickets with timely resolution, clear communication, and SLA adherence. * Perform ... Support remote onboarding and offboarding for new hires across global offices. Qualifications * 5 ...
IT Operations Technician
Manhattan, NY · On-site +1
$26.50 - $29/hr
... help desk, IT operations, or end user support position required. Required Skills/Abilities ... Prior experience providing remote user support. * Prior experience utilizing IT Ticketing systems.
IT Operations Technician
Manhattan, NY · On-site +1
$26.50 - $29/hr
... help desk, IT operations, or end user support position required. Required Skills/Abilities ... Prior experience providing remote user support. * Prior experience utilizing IT Ticketing systems.
Upgrades, Maintenance, Remote Access, and Reporting. IT Lifecycle Management and Budgeting. In ... Prior help desk support and/or customer service experience a plus. MCITP/MCSA/MCSE Certification ...
Upgrades, Maintenance, Remote Access, and Reporting. IT Lifecycle Management and Budgeting. In ... Prior help desk support and/or customer service experience a plus. MCITP/MCSA/MCSE Certification ...
IT Operations Technician
Manhattan, NY · On-site +1
$26.50 - $29/hr
... help desk, IT operations, or end user support position required. Required Skills/Abilities ... Prior experience providing remote user support. * Prior experience utilizing IT Ticketing systems.
IT Operations Technician
Manhattan, NY · On-site +1
$26.50 - $29/hr
... help desk, IT operations, or end user support position required. Required Skills/Abilities ... Prior experience providing remote user support. * Prior experience utilizing IT Ticketing systems.
Deal Desk Contracts Administrator
New York, NY · On-site +1
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
Deal Desk Contracts Administrator
New York, NY · On-site +1
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
Deal Desk Contracts Administrator
New York, NY · On-site +1
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
Deal Desk Contracts Administrator
New York, NY · On-site +1
We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...
Tier 2 Systems Engineer - NY
New York, NY · On-site +1
... help desk role (Tier 2 equivalent). * Strong experience with: * Windows desktop (Windows 10/11) and ... Remote support tools and RMM/monitoring platforms. * Solid understanding of TCP/IP networking ...
Tier 2 Systems Engineer - NY
New York, NY · On-site +1
... help desk role (Tier 2 equivalent). * Strong experience with: * Windows desktop (Windows 10/11) and ... Remote support tools and RMM/monitoring platforms. * Solid understanding of TCP/IP networking ...
Compensation Project Manager (Remote)
New York, NY · Remote
$65 - $75/hr
This primarily remote role will help implement a new market pricing compensation structure aimed at ... Desk work only; no exposure to track rights-of-way or hazardous environments * Role is primarily ...
Quick apply
Compensation Project Manager (Remote)
New York, NY · Remote
$65 - $75/hr
This primarily remote role will help implement a new market pricing compensation structure aimed at ... Desk work only; no exposure to track rights-of-way or hazardous environments * Role is primarily ...
Lead Rust Engineer
New York, NY · Remote
$112K - $147K/yr
S olid understanding of Linux OS fundamentals, including namespaces and networking * C omfortable working in an ambiguous, early-stage startup environment Nice to Have: * E xperience working at an ...
Lead Rust Engineer
New York, NY · Remote
$112K - $147K/yr
S olid understanding of Linux OS fundamentals, including namespaces and networking * C omfortable working in an ambiguous, early-stage startup environment Nice to Have: * E xperience working at an ...
The work spans OS patches across multiple platforms (Windows Update, macOS software update, Linux ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Quick apply
The work spans OS patches across multiple platforms (Windows Update, macOS software update, Linux ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Key Accountabilities Participate in cultivating a helpful, team-oriented environment by mentoring ... Working knowledge of Linux/Unix systems. Working knowledge of bash/shell scripting. 1+ years of ...
Key Accountabilities Participate in cultivating a helpful, team-oriented environment by mentoring ... Working knowledge of Linux/Unix systems. Working knowledge of bash/shell scripting. 1+ years of ...
D365 Business Applications Analyst
Manhattan, NY · On-site +1
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
D365 Business Applications Analyst
Manhattan, NY · On-site +1
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
Provide help-desk support for business applications questions * Assist in the creation and ... All your information will be kept confidential according to EEO guidelines. #LI-Remote It is the ...
C++ Staff Software Engineer
New York, NY · On-site +1
Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience in Cross-platform development (Windows/macOS/Linux - Win32 API, POSIX) * gRPC / Protocol ...
Quick apply
C++ Staff Software Engineer
New York, NY · On-site +1
Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience in Cross-platform development (Windows/macOS/Linux - Win32 API, POSIX) * gRPC / Protocol ...
Automation Support Specialist
Brooklyn, NY · On-site +1
$58K - $94K/yr
Experience providing technical support to end users in a help desk or desktop support environment ... Knowledge of remote support tools and desktop management platforms. Additional information ...
Automation Support Specialist
Brooklyn, NY · On-site +1
$58K - $94K/yr
Experience providing technical support to end users in a help desk or desktop support environment ... Knowledge of remote support tools and desktop management platforms. Additional information ...
Audio/Visual Specialist
New York, NY · On-site +1
$70K - $137K/yr
... on-site and remote participants. * Train and advise users on best practices for online ... Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to ...
Audio/Visual Specialist
New York, NY · On-site +1
$70K - $137K/yr
... on-site and remote participants. * Train and advise users on best practices for online ... Address IT Help Desk calls and emails, log computer problems, and assist with routine problems, to ...
Security Operation Engineer - Remote
Jersey City, NJ · On-site +1
Remote Duration: 6-12 months Security Operations Engineer to join our cybersecurity team and help ... Network protocols, operating systems (Windows, Linux, macOS), and cloud platforms (AWS, Azure, GCP)
Security Operation Engineer - Remote
Jersey City, NJ · On-site +1
Remote Duration: 6-12 months Security Operations Engineer to join our cybersecurity team and help ... Network protocols, operating systems (Windows, Linux, macOS), and cloud platforms (AWS, Azure, GCP)
Senior Unix Patch Engineer - Remote / Telecommute
Holmdel, NJ · Remote
$45 - $50/hr
Strong understanding of Linux server infrastructure, operating systems, filesystems, networking ... to helping organizations build high-performing teams while empowering professionals to grow ...
Quick apply
Senior Unix Patch Engineer - Remote / Telecommute
Holmdel, NJ · Remote
$45 - $50/hr
Strong understanding of Linux server infrastructure, operating systems, filesystems, networking ... to helping organizations build high-performing teams while empowering professionals to grow ...
Remote Linux Help Desk information
See Newark, NJ salary details
$13.32 - $15.33
2% of jobs
$15.33 - $17.35
6% of jobs
$17.35 - $19.36
12% of jobs
$19.92 is the 25th percentile. Wages below this are outliers.
$19.36 - $21.37
17% of jobs
The median wage is $22.98 / hr.
$21.37 - $23.38
16% of jobs
$23.38 - $25.39
16% of jobs
$26.39 is the 75th percentile. Wages above this are outliers.
$25.39 - $27.40
12% of jobs
$27.40 - $29.41
7% of jobs
$29.41 - $31.42
6% of jobs
$31.42 - $33.43
3% of jobs
$33.43 - $35.44
2% of jobs
$13
$24
$35
How much do remote linux help desk jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for remote linux help desk in Newark, NJ is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.16 per hour, depending on experience, location, and employer.
What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?
| Aspect | Remote Linux Help Desk | Remote Network Support Specialist |
|---|---|---|
| Certifications | Linux+, CompTIA A+ | CCNA, CompTIA Network+ |
| Work Environment | Help desk, technical support | Network troubleshooting, infrastructure support |
| Industry Usage | IT support, customer service | Network administration, enterprise IT |
| Common Search Intent | Technical support for Linux systems | Network issues and infrastructure support |
The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.
What are the most commonly searched types of Linux Help Desk jobs in Newark, NJ?
The most popular types of Linux Help Desk jobs in Newark, NJ are:
What are popular job titles related to Remote Linux Help Desk jobs in Newark, NJ?
For Remote Linux Help Desk jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Newark, NJ look for?
The top searched job categories for Remote Linux Help Desk jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Remote Linux Help Desk jobs?
Cities near Newark, NJ with the most Remote Linux Help Desk job openings:
Job description
Company Description
Homefield IT provides exceptional enterprise-grade technology solutions to businesses of all sizes that take IT seriously. Through the strategic alignment of business objectives and technology - we help organizations achieve tangible success and growth at the speed of change. Our custom solutions are designed to help companies thrive in today's competitive landscape while preparing them to dominate tomorrow. When efficiency and productivity meet premier IT support and world-class customer service - your firm gets its Homefield advantage.
Job Description
The Escalation Technician role with Homefield IT is one of the lead technical members of the team, responsible for taking on high level escalations and tickets. The Service Team here is responsible for the day-to-day end user support for all our clients. This includes (but is not limited to) support of client hardware, line of business applications, network health, and business continuity. Our main goal is to provide best-in-class customer service to our clients. As the Escalation technician, you will have crucial involvement in these overall responsibilities of the Service team.
Escalation Technicians Job Responsibilities
• Field incoming escalated requests from end users via both telephone and e-mail in a courteous manner.
• Document in our ticketing system all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
• Prioritize and schedule problems.
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution within our ticketing system and where appropriate our knowledgebase system.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
• Perform post-resolution follow-ups to help requests.
Qualifications
• At least three years of experience in Windows Server administration such as Active Directory, and Remote Desktop Services
• Experience with networking including switches, wireless networks, VPNm DNS, DHCP, VLANs
• Must have previous MSP experience
• Focus on customer service - We are passionate about going above and beyond to provide our customers with excellent service. We expect you to be of the same mindset.
• Demonstrated history of job stability - We invest a lot in our employees. We are looking for candidates who want a career, not a short-term gig.
• Accountability - You are reliable and take responsibility for the tasks assigned to you.
• Excellent written and oral communication skills.
• Flexibility to work evenings, nights, and weekends - On occasion, we do require work outside of our standard business hours to accommodate client needs
Experience/Skills Required
• TCP/IP networking stack, switches, routers and firewalls • Peripheral devices, including network printers, scanners, etc.
• Anti-Virus and malware protection solutions
• Microsoft Office 365
• Windows Server 2008/2012/2016
• Cloud computing infrastructure
• Strong troubleshooting skills
• Excellent communication skills, both written and verbal
• Ability to assume responsibility and ownership for work performed
• Complete command of English language both written and conversational
• ConnectWise Manage
Experience/Skills Preferred
• ConnectWise Automate and Control
• Technical Certifications
• Auvik
Additional Information
All your information will be kept confidential according to EEO guidelines.
Homefield IT provides exceptional enterprise-grade technology solutions to businesses of all sizes that take IT seriously. Through the strategic alignment of business objectives and technology - we help organizations achieve tangible success and growth at the speed of change. Our custom solutions are designed to help companies thrive in today's competitive landscape while preparing them to dominate tomorrow. When efficiency and productivity meet premier IT support and world-class customer service - your firm gets its Homefield advantage.
Job Description
The Escalation Technician role with Homefield IT is one of the lead technical members of the team, responsible for taking on high level escalations and tickets. The Service Team here is responsible for the day-to-day end user support for all our clients. This includes (but is not limited to) support of client hardware, line of business applications, network health, and business continuity. Our main goal is to provide best-in-class customer service to our clients. As the Escalation technician, you will have crucial involvement in these overall responsibilities of the Service team.
Escalation Technicians Job Responsibilities
• Field incoming escalated requests from end users via both telephone and e-mail in a courteous manner.
• Document in our ticketing system all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
• Prioritize and schedule problems.
• Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution within our ticketing system and where appropriate our knowledgebase system.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Perform remote fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
• Perform post-resolution follow-ups to help requests.
Qualifications
• At least three years of experience in Windows Server administration such as Active Directory, and Remote Desktop Services
• Experience with networking including switches, wireless networks, VPNm DNS, DHCP, VLANs
• Must have previous MSP experience
• Focus on customer service - We are passionate about going above and beyond to provide our customers with excellent service. We expect you to be of the same mindset.
• Demonstrated history of job stability - We invest a lot in our employees. We are looking for candidates who want a career, not a short-term gig.
• Accountability - You are reliable and take responsibility for the tasks assigned to you.
• Excellent written and oral communication skills.
• Flexibility to work evenings, nights, and weekends - On occasion, we do require work outside of our standard business hours to accommodate client needs
Experience/Skills Required
• TCP/IP networking stack, switches, routers and firewalls • Peripheral devices, including network printers, scanners, etc.
• Anti-Virus and malware protection solutions
• Microsoft Office 365
• Windows Server 2008/2012/2016
• Cloud computing infrastructure
• Strong troubleshooting skills
• Excellent communication skills, both written and verbal
• Ability to assume responsibility and ownership for work performed
• Complete command of English language both written and conversational
• ConnectWise Manage
Experience/Skills Preferred
• ConnectWise Automate and Control
• Technical Certifications
• Auvik
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Homefield IT
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2011