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Remote Linux Help Desk Jobs in Marietta, GA (NOW HIRING)

MatrixCare

Senior Customer Support Specialist

Peachtree Corners, GA · On-site +1

$30.91 - $41.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... or help desk environments supporting external customers * Strong technical aptitude with the ... Experience working in a remote or distributed team environment We are shaping the future at ResMed ...

ResMed

Senior Customer Support Specialist

Peachtree Corners, GA · On-site +1

$30.91 - $41.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... or help desk environments supporting external customers * Strong technical aptitude with the ... Experience working in a remote or distributed team environment We are shaping the future at ResMed ...

Resmed

Senior Customer Support Specialist

Peachtree Corners, GA · On-site +1

$30.91 - $41.21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... or help desk environments supporting external customers * Strong technical aptitude with the ... Experience working in a remote or distributed team environment We are shaping the future at ResMed ...

Flock

Senior Device Validation Engineer

Atlanta, GA · Remote

$150K - $190K/yr

This isn't a remote position; you will be on-site at our Atlanta area facilities to lead physical ... Experience with Linux driver development or battery power management validation is a plus.

TRC Talent Solutions

SAP Architect

Atlanta, GA · Remote

Senior SAP Basis & HANA Migration Architect (Remote) Lead enterprise SAP modernization supporting a ... Army. This is a long-term engagement where you'll help architect and execute complex SAP HANA ...

Flock

Engineering Lab Technician

Atlanta, GA · Remote

$60K - $80K/yr

This is not a desk-bound design job, you will spend your time in the hardware lab working with ... Capability to write or modify Linux and Python scripts to drive technical automation, instrument ...

Flock

Senior Software QA Engineer, Aviation

Atlanta, GA · Remote

$150K - $180K/yr

Mastery of Linux environments, log-level debugging, and command-line interfaces across embedded ... Remote roles exist, and when a posting is open to remote work, it says so. 🌟 the impossible ...

Danaher

Pricing Manager - Remote

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... desk activities to enable profitable growth and reduce commercial risk. This role serves as a ...

Booz Allen Hamilton, Inc.

Security Systems Engineer

Atlanta, GA · On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... help desk support, asset and inventory management, and field technical support. You Have: * 3+ ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Orkin LLC

Remote OCCC Sales Supervisor

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...

Orkin

Remote OCCC Sales Supervisor

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Do you enjoy helping people? Can you work in a fast-paced environment? If you possess these ... A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 100 mbps ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

  • Medical

  • Retirement

  • PTO

... support, help desk, IT support, or a similar role * Comfortable in Zendesk (or a peer ticketing ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

  • Medical

  • Retirement

  • PTO

... support, help desk, IT support, or a similar role * Comfortable in Zendesk (or a peer ticketing ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

Motorola

Senior DevOps Engineer (US REMOTE)

Atlanta, GA · Remote

$140K - $170K/yr

  • Medical

  • Dental

  • Retirement

We help our customers engage with responders, households, schools, businesses, employees, students ... Experience with Linux including scripting (Bash) Preferred Skills: * Experience with AI/machine ...

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Showing results 21-40

All JobsLinux Help Desk JobsRemote Linux Help Desk JobsRemote Linux Help Desk Jobs in Marietta, GA

Remote Linux Help Desk information

See Marietta, GA salary details

$12

$21

$32

How much do remote linux help desk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote linux help desk in Marietta, GA is $21.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Marietta, GA?

For Remote Linux Help Desk jobs in Marietta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Marietta, GA look for?

The top searched job categories for Remote Linux Help Desk jobs in Marietta, GA are:

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Cities near Marietta, GA with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Marietta, GA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,645 per year, or $21.9 per hour.

Technical Support Engineer II - Enterprise Mobility & AIDC

Veritronics, LLC

Alpharetta, GA • Remote

$65K - $85K/yr

Full-time

Posted 21 days ago

Job description

Position Summary at a Glance
Position Type: Full-time. (Exempt)

Work Arrangement: Remote with availability for onsite support, internal testing, customer meetings, vendor coordination, or service partner support as needed.

Travel: Travel will be required for customer deployments, escalations, training, or vendor/service partner support — estimated at 35% of the time.

Company Overview
We support organizations that rely on enterprise mobility and automatic identification and data capture (AIDC) technology to run their operations. Our teams work with Android mobile computers, industrial thermal printers, barcode scanners, RFID devices, and mobile device management (MDM/EMM) platforms that keep warehouses, retail floors, manufacturing lines, and field operations running smoothly. We partner with internal teams, external customers, and channel partners to keep this hardware and software ecosystem performing reliably in demanding, real-world environments.
Role Overview
We are looking for a mid-level Technical Support Engineer to serve as a shared technical resource across our business units. This is not an entry-level or generic help desk position. It’s a role for someone who already troubleshoots enterprise mobility and AIDC technology independently, owns cases from intake through resolution, documents clearly, and knows when and how to escalate issues that genuinely require additional support.
You’ll work across a range of technical support needs spanning Android Enterprise device management, industrial printing, barcode scanning, RFID, and related infrastructure. You will be supporting both internal teams and external customers/partners across the business. The ideal candidate reduces the technical support burden on leadership and senior technical staff, operating with limited day-to-day supervision rather than requiring significant ramp-up or ongoing oversight.
Key Responsibilities

General Support & Case Ownership

•        Serve as a primary technical point of contact for internal teams and external customers/partners on hardware and software issues involving AIDC devices, Android mobile computers, industrial printers, barcode             scanners, and RFID equipment.
•        Own support cases end-to-end using structured troubleshooting methodology rather than escalating by default.
•        Document troubleshooting steps, root causes, and resolutions in a clear, reusable format that builds institutional knowledge and reduces repeat escalations.
•        Identify patterns in recurring issues and proactively recommend process, documentation, or product improvements.
•        Escalate intelligently to senior technical resources, OEM/vendor support teams, internal leadership, or service partners, recognizing when an issue genuinely requires additional expertise, and providing the                         content needed for a fast, informed handoff.

Industrial Printing & Barcode Scanning Support

•        Troubleshoot print quality issues, including media calibration, ribbon/label compatibility, and printhead or sensor-related defects.
•        Support printer drivers, utilities, and basic print language troubleshooting where applicable.
•        Configure and troubleshoot barcode symbologies, prefix/suffix formatting, and scanner configuration profiles.
•        Diagnose host communication issues across USB, serial, Ethernet, and Bluetooth connections between printers, scanners, and host systems.

Android Enterprise & MDM/EMM Support

•        Support Android Enterprise enrollment, device owner mode, kiosk mode configuration, and managed configurations.
•        Manage and troubleshoot app deployment, OS/firmware updates, and remote device troubleshooting.
•        Work within MDM/EMM platforms such as SOTI, Microsoft Intune, Ivanti, Workspace ONE, or similar platforms to diagnose enrollment, policy, and configuration issues.

Networking & Connectivity

•        Troubleshoot Wi-Fi connectivity issues, including basic DHCP/DNS diagnostics and VLAN/firewall awareness as they relate to device connectivity.
•        Diagnose Bluetooth and cellular connectivity issues on mobile devices.
•        Troubleshoot USB, serial, and Ethernet-connected peripherals in industrial and enterprise environments.

Process & Collaboration

•        Support device lifecycle activities such as configuration, provisioning, updates, and deployment troubleshooting.
•        Collaborate with sales, engineering, and operations teams to support customer implementations and ongoing account needs.
•        Contribute to the development of support processes, knowledge base articles, and internal documentation to scale support capability over time.
Required Qualifications
•        4+ years of experience in a technical support, field service, or systems engineering role supporting enterprise hardware and/or mobility solutions, with an emphasis on independent troubleshooting in enterprise               mobility, AIDC, industrial hardware, or field service environments.
•        Hands-on experience with Android Enterprise, including enrollment, device owner mode, kiosk mode, and managed configurations.
●        Demonstrated experience troubleshooting industrial thermal printers, including media calibration, print quality issues, label/ribbon compatibility, and printer drivers/utilities.
●        Practical experience with barcode scanner configuration, including symbology setup and prefix/suffix formatting.
●        Working knowledge of MDM/EMM platforms (such as SOTI, Microsoft Intune, Ivanti, Workspace ONE, or similar) for device enrollment, app deployment, and policy management.
●        Solid understanding of connectivity troubleshooting across Wi-Fi, Bluetooth, cellular, USB, serial, and Ethernet connections.
●        Strong independent troubleshooting skills, with the ability to diagnose issues methodically and own cases through resolution before escalating.
●        Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical audiences.
●        Demonstrated ability to document technical processes and resolutions in a clear, organized manner.
●        Comfortable working directly with external customers and partners in a professional, service-oriented manner.
Preferred Qualifications
●        5+ years of relevant experience, particularly across multiple product lines or technology stacks simultaneously.
●        Familiarity with RFID hardware configuration and troubleshooting.
●        Practical understanding of DHCP/DNS fundamentals and VLAN/firewall concepts as they apply to mobile and industrial device connectivity.
●        Experience with ticketing systems and structured support workflows.
●        Prior experience supporting both internal teams and external customers/partners concurrently.
●        Exposure to scripting or basic automation for repetitive diagnostic or configuration tasks.
●        Experience contributing to or building knowledge base content, SOPs, or support documentation frameworks.
Ideal Candidate Profile
You're someone who enjoys solving technical problems and takes pride in getting to the real root cause rather than applying a quick patch. You're comfortable being the technical expert in the room, whether that room includes an internal teammate, a customer's IT director, or a partner's field technician. You document your work as a matter of habit, not as an afterthought, because you know good documentation prevents the same issue from landing on someone else's desk next month. You know the difference between an issue you can and should solve yourself and one that genuinely needs to go to a senior technical resource, an OEM/vendor support team, or internal leadership, and you communicate that distinction clearly when you escalate. You're looking for a role where your technical judgment is trusted and your caseload is genuinely yours, not a role where every step needs sign-off.
What Success Looks Like in the First 90 Days
●        You've built working familiarity with our product ecosystem (AIDC hardware, Android mobile computers, industrial printers, barcode scanners, RFID devices, and MDM/EMM platforms) and can independently handle incoming technical issues.
●        You've resolved a meaningful volume of support cases end-to-end without requiring senior technical or leadership involvement.
●        You've established a clear, consistent documentation habit that others on the team can rely on and reference.
●        You've identified at least one recurring issue or process gap and proposed a practical improvement.
●        Internal teams and customers alike see you as a reliable, capable point of contact — someone who follows through and communicates proactively.
●        Leadership has noticeably fewer technical escalations landing directly on their desk.
Work Environment
This role involves a mix of internal collaboration and direct customer/partner interaction, supporting a shared technology environment across multiple business units. The pace can vary as some days are heads-down troubleshooting, others involve multiple concurrent customer conversations. Occasional planned after-hours support may be required for critical customer deployments or escalations, but this is not a standing on-call role.
Physical requirements: This position may require the ability to lift and move equipment such as mobile computers, scanners, and industrial printers [typically from 50 to 75lbs]; occasional work in warehouse, manufacturing, or field environments; and prolonged periods working at a computer.