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Remote Linux Help Desk Jobs in Kansas City, KS (NOW HIRING)

At Ntiva, we're more than a Managed Services Provider, we're a community dedicated to helping each ... This is a remote position; however, team members should be willing and able to travel if the need ...

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Experience in Cross-platform development (Windows/macOS/Linux - Win32 API, POSIX) * gRPC / Protocol ...

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Workspace with appropriate desk and chair. * Ability to work without frequent interruptions ... Join a team dedicated to helping members access the medications and care they need. Apply today to ...

New

... Linux based AWS cloud platform using Rocket Software's Enterprise Server solution. This is a ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Enterprise Solutions Engineer

Kansas, KS · On-site +1

$94K - $117K/yr

We are flexible on remote work from home if you are located in the USA and reside in one of the ... Help shape the future of the Enterprise SE function as a founding member of the team, contributing ...

Enterprise Solutions Engineer, Channel

Kansas, KS · On-site +1

$94K - $117K/yr

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Help shape the future of the Enterprise SE function as a founding member of the team, contributing ...

... Desk products. Location - We are flexible on remote working from home, if you are located in the ... Contribute to and help maintain our growing Design System. * Balance speed and craft; know when to ...

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Remote Linux Help Desk information

See Kansas City, KS salary details

$12

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How much do remote linux help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote linux help desk in Kansas City, KS is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.05 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are popular job titles related to Remote Linux Help Desk jobs in Kansas City, KS?

For Remote Linux Help Desk jobs in Kansas City, KS, the most frequently searched job titles are:

What job categories do people searching Remote Linux Help Desk jobs in Kansas City, KS look for?

The top searched job categories for Remote Linux Help Desk jobs in Kansas City, KS are:

What cities near Kansas City, KS are hiring for Remote Linux Help Desk jobs?

Cities near Kansas City, KS with the most Remote Linux Help Desk job openings:

Infographic showing various Remote Linux Help Desk job openings in Kansas City, KS as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $46,437 per year, or $22.3 per hour.

Technical IT Support Specialist - Belton, MO

Buckeye Mountain

Belton, MO • Remote

Full-time

Re-posted yesterday


Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time