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Remote Linux Help Desk Jobs in Commerce, MI (NOW HIRING)

GDI Infotech

Level 2 Service Desk Support

Ann Arbor, MI · Remote

$60K - $65K/yr

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing ...

Mercor

RF Circuit Design Expert - AI Trainer

Detroit, MI · On-site +1

$70 - $100/hr

Comfortable working in a Linux/terminal environment with remote compute sandboxes. * Available for ... For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily.

TEKsystems

Server Engineer

Southfield, MI · On-site +1

$45 - $55/hr

TEKsystems has a client that is seeking a Server Engineer to help protect, modernize, and ensure ... and Unix/Linux platforms. You will partner closely with infrastructure, cybersecurity ...

Stellantis

Sr. Engineer - Model-Based Platform

Auburn Hills, MI · On-site +1

$98K - $135K/yr

The remote-execution strategy for license-bound and compute-heavy workloads: worker pool design ... You are comfortable across Linux and cloud environments. * Strong grounding in automotive software ...

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Remote Linux Help Desk information

See Commerce, MI salary details

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How much do remote linux help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote linux help desk in Commerce, MI is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What job categories do people searching Remote Linux Help Desk jobs in Commerce, MI look for?

The top searched job categories for Remote Linux Help Desk jobs in Commerce, MI are:

What cities near Commerce, MI are hiring for Remote Linux Help Desk jobs?

Cities near Commerce, MI with the most Remote Linux Help Desk job openings:

Remote Linux Help Desk jobs near you
Infographic showing various Remote Linux Help Desk job openings in Commerce, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $43,223 per year, or $20.8 per hour.

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

$60K - $65K/yr

Full-time

Posted 10 days ago

Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package