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Remote Life Insurance Customer Service Jobs in Austin, TX

HSS Careers

Remote Life Insurance Agent

Austin, TX · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Lone Star Careers

Remote Life Insurance Agent

Round Rock, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HSS Careers

Remote Life Insurance Agent

Round Rock, TX · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

Kimbrell Agency

Life Insurance Agent

Cedar Park, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

San Marcos, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Leander, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Kyle, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Cedar Park, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kimbrell Agency

Life Insurance Agent

Pflugerville, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

Kiani Life and Health LLC

Be Seen First

Remote Sales Executive - Life Insurance

Austin, TX · Remote

$85K - $100K/yr

This is a remote 1099 opportunity designed for individuals with strong sales abilities who want ... Present and explain life insurance products to prospective customers. * Build and maintain strong ...

AO ASPIRE

Life Insurance Agent Remote Sales

Austin, TX · Remote

$1.0K - $500K/yr

... Life, a publicly traded company listed on the New York Stock Exchange, the organization has roots dating back to 1951 and serves millions of policyholders nationwide. Our company focuses on remote ...

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All JobsLife Insurance Customer Service JobsRemote Life Insurance Customer Service JobsRemote Life Insurance Customer Service Jobs in Austin, TX

Remote Life Insurance Customer Service information

See Austin, TX salary details

$25.8K

$48K

$72.4K

How much do remote life insurance customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote life insurance customer service in Austin, TX is $47,984.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $54,500.00 per year, depending on experience, location, and employer.

What is a remote life insurance customer service representative?

A Remote Life Insurance Customer Service representative is a professional who assists clients with their life insurance policies while working from a remote location, such as their home. Their responsibilities typically include answering questions about policies, helping customers file claims, providing policy updates, and resolving any issues or concerns. They use phone, email, or online chat to communicate with clients, ensuring prompt and effective support. This role requires strong communication skills, knowledge of life insurance products, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote life insurance customer service representative?

To thrive as a Remote Life Insurance Customer Service Representative, you need a solid understanding of life insurance products, policy processing, and customer account management, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with CRM platforms, call center software, and secure document management systems is typically required, and a state insurance license may be preferred or necessary. Exceptional verbal communication, problem-solving abilities, and patience help you build strong client relationships and resolve concerns efficiently. These skills and qualities are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining regulatory compliance in a remote work environment.

What are some common challenges faced by remote life insurance customer service representatives, and how are they typically addressed?

Remote life insurance customer service representatives frequently encounter challenges such as managing complex policy inquiries without face-to-face interaction and maintaining clear communication with both clients and team members. To address these challenges, companies often provide robust digital tools, regular virtual team meetings, and ongoing training on products and customer engagement techniques. Effective time management and self-motivation are also crucial, as remote representatives must balance multiple tasks independently while ensuring a positive customer experience. Support from supervisors and access to comprehensive knowledge bases help employees resolve issues efficiently.

What is the difference between Remote Life Insurance Customer Service vs Remote Life Insurance Claims Specialist?

AspectRemote Life Insurance Customer ServiceRemote Life Insurance Claims Specialist
Required CredentialsBasic insurance knowledge, customer service skillsInsurance claims processing knowledge, certifications may vary
Work EnvironmentCustomer support centers, remote call centersClaims processing departments, remote or office-based
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, claims management firms
Search & Comparison IntentCustomer support roles, entry-level insurance jobsClaims handling, claims processing roles

Remote Life Insurance Customer Service focuses on assisting clients with policy inquiries, billing, and general support, while Remote Life Insurance Claims Specialist handles the processing and evaluation of insurance claims. Both roles require insurance knowledge and often operate remotely within the insurance industry, but they differ in responsibilities and specific skill sets.

What are popular job titles related to Remote Life Insurance Customer Service jobs in Austin, TX?

For Remote Life Insurance Customer Service jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Life Insurance Customer Service jobs in Austin, TX look for?

The top searched job categories for Remote Life Insurance Customer Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Life Insurance Customer Service jobs?

Cities near Austin, TX with the most Remote Life Insurance Customer Service job openings:

Remote Life Insurance Customer Service jobs near you
Infographic showing various Remote Life Insurance Customer Service job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,984 per year, or $23.1 per hour.

Remote Life Insurance Agent

HSS Careers

Austin, TX • Remote

$69K - $150K/yr

Full-time

Medical, Dental

Posted 5 days ago

Job description

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income.

About the Opportunity

We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership.

Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families.

Role Overview

As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income.

Responsibilities

  • Contact qualified leads to schedule virtual client appointments

  • Conduct virtual benefit consultations and present customized protection solutions

  • Guide clients through the enrollment process with professionalism and care

  • Build lasting client relationships that support long-term retention

  • Work closely with your manager through ongoing coaching and development

  • Consistently improve your skills through training and mentorship

Qualifications

Required

  • Laptop or desktop computer with a working camera

  • Life insurance license or willingness to obtain one

  • Basic computer proficiency and comfort working remotely

  • Must reside in the United States or Canada

  • Professional communication skills and a reliable internet connection

Preferred

  • Previous sales or customer service experience

  • Strong interpersonal and relationship-building skills

  • Coachable, self-motivated, and goal-oriented mindset

  • Passion for helping others and delivering exceptional client experiences

Compensation and Benefits

Average first-year earnings: $69,000 through commissions and bonuses

Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities

Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement.

Key Benefits

  • 100% remote work-from-home career

  • Flexible scheduling within a career-focused environment

  • High-quality leads provided - no cold calling friends or family

  • Comprehensive medical, dental, and prescription benefits

  • Unionized position with stock options

  • Ongoing training, coaching, and mentorship from experienced leaders

  • Leadership advancement and management opportunities

  • Collaborative virtual team culture with ongoing recognition and support

How to Apply

If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.