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Remote Life Insurance Call Center Jobs in Jenison, MI

Ourhrconnect

Customer Service Advocate I

Wyoming, MI · Remote

$17.75 - $20.87/hr

Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ... Life Insurance * Paid Time Off (PTO) * On-site cafeterias and fitness centers in major locations

Ourhrconnect

Customer Service Advocate I

Wyoming, MI · Remote

$17.75 - $20.87/hr

Preferred Work Experience: 2 years-of customer service or call center experience. * Preferred ... Life Insurance * Paid Time Off (PTO) * On-site cafeterias and fitness centers in major locations

HSS Careers

Remote Sales Agent

Ada, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Life insurance license or willingness to obtain one * Basic computer proficiency and comfort ...

New

HSS Careers

Remote Sales Agent

Allendale, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Life insurance license or willingness to obtain one * Basic computer proficiency and comfort ...

New

HSS Careers

Remote Sales Agent

Grand Rapids, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Life insurance license or willingness to obtain one * Basic computer proficiency and comfort ...

New

HSS Careers

Remote Sales Agent

Grand Rapids, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Life insurance license or willingness to obtain one * Basic computer proficiency and comfort ...

New

HSS Careers

Remote Sales Agent

Grand Rapids, MI · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Life insurance license or willingness to obtain one * Basic computer proficiency and comfort ...

New

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Remote Life Insurance Call Center information

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How much do remote life insurance call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote life insurance call center in Jenison, MI is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote life insurance call center representative?

Success as a Remote Life Insurance Call Center Representative requires strong communication abilities, customer service experience, and typically a high school diploma or equivalent, with some employers preferring a life insurance license. Familiarity with customer relationship management (CRM) systems, call center software, and compliance protocols is often necessary. Outstanding soft skills include active listening, empathy, problem-solving, and resilience to handle high call volumes and sensitive conversations. These skills are vital to effectively address customer needs, ensure regulatory compliance, and build trust, which are all crucial for retention and sales performance in a remote environment.

What is the difference between Remote Life Insurance Call Center vs Remote Life Insurance Customer Service Representative?

AspectRemote Life Insurance Call CenterRemote Life Insurance Customer Service Representative
CredentialsBasic insurance licensing, communication skillsSame as call center roles, often requires licensing
Work EnvironmentCall center setting, team-based, remote options availableRemote, home-based, individual-focused
Employer & Industry UsageInsurance companies, third-party call centersInsurance providers, agencies, third-party services
Job FocusHandling inbound/outbound calls, policy info, salesCustomer inquiries, policy support, claims assistance

Both roles involve working remotely in the insurance industry and require similar licensing and communication skills. The main difference lies in the job focus: call center roles emphasize sales and outbound/inbound calls, while customer service representatives focus on policy support and customer inquiries. Understanding these distinctions can help job seekers choose the best fit for their skills and career goals.

What is a remote life insurance call center?

A Remote Life Insurance Call Center job involves working from home to assist customers with their life insurance needs over the phone or through online communication platforms. Employees in these roles handle inquiries about policies, help clients understand coverage options, process applications, and sometimes provide quotes or support with claims. The job requires strong communication skills, attention to detail, and knowledge of life insurance products. Typically, remote call center agents must have a reliable internet connection, a quiet workspace, and may need to be licensed depending on the role and location.

What are some common challenges faced by remote life insurance call center representatives, and how can they be managed?

One common challenge in a remote life insurance call center role is maintaining consistent communication and collaboration with team members, as you may not have in-person interactions. Additionally, handling sensitive client information securely while working from home requires strict adherence to data protection protocols. Managing high call volumes and addressing complex customer questions about policies can also be demanding. To succeed, it's important to stay organized, leverage company-provided technology, attend virtual team meetings, and actively seek feedback and support from supervisors and peers.

What job categories do people searching Remote Life Insurance Call Center jobs in Jenison, MI look for?

The top searched job categories for Remote Life Insurance Call Center jobs in Jenison, MI are:

What cities near Jenison, MI are hiring for Remote Life Insurance Call Center jobs?

Cities near Jenison, MI with the most Remote Life Insurance Call Center job openings:

Remote Life Insurance Call Center jobs near you

REMOTE Customer Service Position

American Income Life Insurance Company

Grand Rapids, MI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 22 days ago

Job description

AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs-all from home. This purpose-driven, remote-first role is designed to provide professional growth, long-term earning potential, and meaningful client impact.
Whether you are launching your career or seeking a new direction, this opportunity offers the chance to build income stability and advancement potential while helping families protect what matters most.
All client appointments are pre-scheduled. There is no cold calling or outbound prospecting.
Key Responsibilities
  • Host scheduled virtual consultations to understand each client's needs
  • Guide clients through available benefit options and enrollment with clarity and professionalism
  • Maintain accurate digital records and manage timely follow-up communication
  • Deliver high-quality service and build lasting client relationships
  • Participate in ongoing training, mentorship, and team development sessions
What We Offer
  • 100% remote work environment within the United States
  • Flexible scheduling to support work-life balance
  • Pre-qualified client appointments only
  • Commission-based compensation with vested renewals for long-term income growth
  • Paid training and full licensing support
  • Clear career advancement pathways into leadership roles
  • Supportive, collaborative, and people-first team culture
Who Thrives in This Role
  • Strong communicators who prioritize client experience
  • Organized, adaptable self-starters who work well independently
  • Professionals comfortable using Zoom and cloud-based digital systems
  • Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required)
  • Growth-minded professionals open to mentorship and continuous development
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a working webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans' organizations, and associations to provide supplemental benefits that protect working-class families nationwide. Our remote-first culture is built on service, integrity, and long-term professional development-supporting both the families we serve and the team members who represent us.
If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply today.

Apply