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Remote Life Insurance Call Center Jobs in Jenison, MI

Life Insurance Agent

Grand Rapids, MI · On-site +1

$30K - $160K/yr

This is a remote, commission-based opportunity for someone who values flexibility , personal growth , mentorship , and the opportunity of a long-term career in the life insurance industry. We believe ...

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Active Life and Health insurance license preferred. Candidates without an active license must be ...

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Valid life insurance license (or willing to obtain - licensing guidance provided) * Strong ...

BDC Outbound SpecialistEmployment Type: Full-Time (Remote)Work Requirement: Minimum of 40 hours per ... of Sales, Call Center, or BDC experience● At least 2 years of customer/client service ...

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Remote Life Insurance Call Center information

See Jenison, MI salary details

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How much do remote life insurance call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote life insurance call center in Jenison, MI is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $17.16 per hour, depending on experience, location, and employer.

What is a remote life insurance call center?

A Remote Life Insurance Call Center job involves working from home to assist customers with their life insurance needs over the phone or through online communication platforms. Employees in these roles handle inquiries about policies, help clients understand coverage options, process applications, and sometimes provide quotes or support with claims. The job requires strong communication skills, attention to detail, and knowledge of life insurance products. Typically, remote call center agents must have a reliable internet connection, a quiet workspace, and may need to be licensed depending on the role and location.

What are the key skills and qualifications needed to thrive as a remote life insurance call center representative?

Success as a Remote Life Insurance Call Center Representative requires strong communication abilities, customer service experience, and typically a high school diploma or equivalent, with some employers preferring a life insurance license. Familiarity with customer relationship management (CRM) systems, call center software, and compliance protocols is often necessary. Outstanding soft skills include active listening, empathy, problem-solving, and resilience to handle high call volumes and sensitive conversations. These skills are vital to effectively address customer needs, ensure regulatory compliance, and build trust, which are all crucial for retention and sales performance in a remote environment.

What are some common challenges faced by remote life insurance call center representatives, and how can they be managed?

One common challenge in a remote life insurance call center role is maintaining consistent communication and collaboration with team members, as you may not have in-person interactions. Additionally, handling sensitive client information securely while working from home requires strict adherence to data protection protocols. Managing high call volumes and addressing complex customer questions about policies can also be demanding. To succeed, it's important to stay organized, leverage company-provided technology, attend virtual team meetings, and actively seek feedback and support from supervisors and peers.

What is the difference between Remote Life Insurance Call Center vs Remote Life Insurance Customer Service Representative?

AspectRemote Life Insurance Call CenterRemote Life Insurance Customer Service Representative
CredentialsBasic insurance licensing, communication skillsSame as call center roles, often requires licensing
Work EnvironmentCall center setting, team-based, remote options availableRemote, home-based, individual-focused
Employer & Industry UsageInsurance companies, third-party call centersInsurance providers, agencies, third-party services
Job FocusHandling inbound/outbound calls, policy info, salesCustomer inquiries, policy support, claims assistance

Both roles involve working remotely in the insurance industry and require similar licensing and communication skills. The main difference lies in the job focus: call center roles emphasize sales and outbound/inbound calls, while customer service representatives focus on policy support and customer inquiries. Understanding these distinctions can help job seekers choose the best fit for their skills and career goals.

What job categories do people searching Remote Life Insurance Call Center jobs in Jenison, MI look for?

The top searched job categories for Remote Life Insurance Call Center jobs in Jenison, MI are:

What cities near Jenison, MI are hiring for Remote Life Insurance Call Center jobs?

Cities near Jenison, MI with the most Remote Life Insurance Call Center job openings:

Remote Life and Health Insurance Agent

The Forehand Agency

Grand Rapids, MI • Remote

$90K - $120K/yr

Other

Re-posted 11 days ago


Job description

Seeking a remote life and health insurance agent to sell coverage, build client relationships, and provide consultative guidance to prospects and policyholders. This role emphasizes consultative selling, accurate recordkeeping, and consistent professional service within a collaborative team.

Primary responsibilities:

  • Sell life and health insurance products using consultative sales approaches within an assigned territory.
  • Identify and develop new business through prospecting, timely follow-up on leads, and generating referrals.
  • Perform comprehensive needs assessments and recommend coverage solutions aligned with client objectives.
  • Prepare and present clear proposals that explain policy features, benefits, limitations, and costs.
  • Maintain long-term client relationships through regular follow-up, policy reviews, and ongoing service activities.
  • Keep accurate CRM records and ensure timely submission of required paperwork and documentation.
  • Stay current on product information, regulatory requirements, and underwriting guidelines.
  • Meet or exceed individual sales targets and participate in incentive programs as applicable.

Qualifications:

  • Current state life and health insurance license or willingness and ability to obtain and maintain required licensure.
  • Proven sales or client-service experience; prior insurance experience preferred but not required.
  • Strong verbal and written communication, persuasion, and negotiation skills.
  • Ability to work independently, prioritize tasks, manage time effectively, and handle multiple accounts.
  • Analytical ability to interpret coverage details and underwriting requirements and explain them clearly to clients.
  • Proficiency with basic PC applications and willingness to learn CRM and other agency software.
  • Professional demeanor and commitment to delivering a high standard of client service.

Compensation and workplace:

  • Commission-based pay with expected total compensation of $90,000 to $120,000 annually.
  • Fully remote work with flexible scheduling.
  • Performance incentives, professional development and training, and health-related benefits.

Workplace commitment:

The team is committed to an inclusive, professional environment with ongoing coaching, clear performance expectations, and support for career growth. Candidates from diverse backgrounds, recent graduates, and career changers are encouraged to apply.