Hybrid-Remote (Tuesday and Wednesday in the office/field) JOB OPPORTUNITY: WE ARE HIRING JUNIOR LEVEL COST ENGINEERS WITH 1 OR MORE YEARS OF WORK EXPERIENCE TO WORK ON ELECTRICAL INFRASTRUCTURE ...
Hybrid-Remote (Tuesday and Wednesday in the office/field) JOB OPPORTUNITY: WE ARE HIRING JUNIOR LEVEL COST ENGINEERS WITH 1 OR MORE YEARS OF WORK EXPERIENCE TO WORK ON ELECTRICAL INFRASTRUCTURE ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
... support operations, and ensuring consistent, highquality service delivery to all managed services ... Lead, coach, and develop a team of Level 1-3 service desk technicians, including hiring, training ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
... support operations, and ensuring consistent, highquality service delivery to all managed services ... Lead, coach, and develop a team of Level 1-3 service desk technicians, including hiring, training ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
... day support operations, and ensuring consistent, high-quality service delivery to all managed ... Lead, coach, and develop a team of Level 1-3 service desk technicians, including hiring, training ...
MSP Service Desk Manager
Los Angeles, CA · On-site +1
... day support operations, and ensuring consistent, high-quality service delivery to all managed ... Lead, coach, and develop a team of Level 1-3 service desk technicians, including hiring, training ...
You should also be familiar with help desk software. Ultimately, you will help establish our ... desk software and remote support tools Understanding of how CRM systems work Excellent ...
You should also be familiar with help desk software. Ultimately, you will help establish our ... desk software and remote support tools Understanding of how CRM systems work Excellent ...
Sr. Service Desk Administrator
El Segundo, CA · On-site +1
Medical
Dental
Vision
Retirement
Required: • 3-5+ years of IT support or IT operations experience, with at least 1-2+ years in a ... level operational capacity. • Proven SLA ownership and KPI reporting across a helpdesk or service ...
Sr. Service Desk Administrator
El Segundo, CA · On-site +1
Medical
Dental
Vision
Retirement
Required: • 3-5+ years of IT support or IT operations experience, with at least 1-2+ years in a ... level operational capacity. • Proven SLA ownership and KPI reporting across a helpdesk or service ...
... Help Desk Technicians that have experience in supporting in primarily PC environments but can also ... remote access, secure Wi-Fi and wired connectivity to the internal network Support user requests ...
... Help Desk Technicians that have experience in supporting in primarily PC environments but can also ... remote access, secure Wi-Fi and wired connectivity to the internal network Support user requests ...
... Help Desk Technicians that have experience in supporting in primarily PC environments but can also ... remote access, secure Wi-Fi and wired connectivity to the internal network Support user requests ...
... Help Desk Technicians that have experience in supporting in primarily PC environments but can also ... remote access, secure Wi-Fi and wired connectivity to the internal network Support user requests ...
Remote Customer Support Specialist
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... You should also be familiar with help desk software. Ultimately, you will help establish our ...
Remote Customer Support Specialist
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical ... You should also be familiar with help desk software. Ultimately, you will help establish our ...
Remote Evening Teleradiologist - Independent Contractor Opportunity (Short 3-4 Hour Evening Shifts)
Los Angeles, CA · Remote
$17.50 - $21.75/hr
MST (Mountain): 9:00 PM - 1:00 AM * PST (Pacific): 8:00 PM - 12:00 AM (midnight) * AKST (Alaska): 7 ... help desk support and CME/MOC resources Qualifications * Board certification or eligibility in ...
Quick apply
Remote Evening Teleradiologist - Independent Contractor Opportunity (Short 3-4 Hour Evening Shifts)
Los Angeles, CA · Remote
$17.50 - $21.75/hr
MST (Mountain): 9:00 PM - 1:00 AM * PST (Pacific): 8:00 PM - 12:00 AM (midnight) * AKST (Alaska): 7 ... help desk support and CME/MOC resources Qualifications * Board certification or eligibility in ...
Deal Desk Analyst - Contract
San Francisco, CA · On-site +1
$30 - $35/hr
Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer ... Help support sales with quote and order form creation, including making edits inside of the CPQ ...
Deal Desk Analyst - Contract
San Francisco, CA · On-site +1
$30 - $35/hr
Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer ... Help support sales with quote and order form creation, including making edits inside of the CPQ ...
Deal Desk Analyst
San Ramon, CA · On-site +1
$137K/yr
Active involvement and support for special projects as needed * Help ensure Best Practices are ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Quick apply
Deal Desk Analyst
San Ramon, CA · On-site +1
$137K/yr
Active involvement and support for special projects as needed * Help ensure Best Practices are ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...
Technical Support Analyst
Los Angeles, CA · On-site +1
This mid-level role is ideal for a professional with a solid technical foundation and experience in ... Support Microsoft 365, Windows OS, document management systems, and remote access platforms.
Technical Support Analyst
Los Angeles, CA · On-site +1
This mid-level role is ideal for a professional with a solid technical foundation and experience in ... Support Microsoft 365, Windows OS, document management systems, and remote access platforms.
Customer Technical Support (Medical Device)
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience working in a call center, customer support, help desk, or technical support environment ... remote position. Application Deadline This position is anticipated to close on Aug 12, 2026. About ...
Customer Technical Support (Medical Device)
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Experience working in a call center, customer support, help desk, or technical support environment ... remote position. Application Deadline This position is anticipated to close on Aug 12, 2026. About ...
$111K - $137K/yr
The company has grown 3x over the past year and is now processing $1.5B+ in construction purchasing ... Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ...
$111K - $137K/yr
The company has grown 3x over the past year and is now processing $1.5B+ in construction purchasing ... Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ...
IT Manager (Remote, Part-time)
San Francisco, CA · On-site +1
$111K - $137K/yr
The company has grown 3x over the past year and is now processing $1.5B+ in construction purchasing ... Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ...
IT Manager (Remote, Part-time)
San Francisco, CA · On-site +1
$111K - $137K/yr
The company has grown 3x over the past year and is now processing $1.5B+ in construction purchasing ... Help Desk & Support: Serve as first-line IT support for the team, resolving technical and access ...
IT Support Engineer
Los Angeles, CA · On-site +1
Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user accounts ...
IT Support Engineer
Los Angeles, CA · On-site +1
Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user accounts ...
IT Support Engineer
Los Angeles, CA · On-site +1
Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user accounts ...
IT Support Engineer
Los Angeles, CA · On-site +1
Respond to help desk tickets, emails, and phone support requests. System & Device Management * Install, configure, and maintain desktops, laptops, printers, and mobile devices. * Set up user accounts ...
TAC Seasonal Specialist (Evergreen)
Santa Fe Springs, CA · Remote
$21 - $27/hr
Remote Employment Type: Seasonal / Temporary Department: Technical Assistance Center (TAC) Range ... Prior experience in technical support, help desk, or customer support * Experience using ticketing ...
Quick apply
TAC Seasonal Specialist (Evergreen)
Santa Fe Springs, CA · Remote
$21 - $27/hr
Remote Employment Type: Seasonal / Temporary Department: Technical Assistance Center (TAC) Range ... Prior experience in technical support, help desk, or customer support * Experience using ticketing ...
... a high level of customer service in a fully remote work environment. The IT Support Specialist ... Education, Certifications and Experience * 2+ years of experience in technical support, help desk ...
Quick apply
... a high level of customer service in a fully remote work environment. The IT Support Specialist ... Education, Certifications and Experience * 2+ years of experience in technical support, help desk ...
Customer Technical Support
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... IT help desk, call center, and bilingual candidates are especially strong fits. The ideal person ...
Customer Technical Support
San Diego, CA · Remote
$18.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... IT help desk, call center, and bilingual candidates are especially strong fits. The ideal person ...
Remote Level 1 Help Desk Support information
What is a remote level 1 help desk support?
Remote Level 1 Help Desk Support roles are entry-level IT positions responsible for providing initial technical assistance to users experiencing issues with computer systems, software, or hardware. These professionals typically work from a remote location, responding to support requests via phone, email, or chat. Their main duties include troubleshooting basic problems, escalating complex issues to higher-level support, and ensuring users receive timely solutions to their technical problems. This role is vital for maintaining business productivity by resolving common technical issues efficiently.
What are the key skills and qualifications needed to thrive as a remote level 1 help desk support?
To thrive as a Remote Level 1 Help Desk Support, you need a solid understanding of basic IT troubleshooting, operating systems, and networking fundamentals, often supported by a relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required for resolving user issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist users and ensure a positive support experience. These skills are crucial for quickly diagnosing problems, providing timely solutions, and maintaining user satisfaction in a remote environment.
What are some common challenges faced by remote level 1 help desk support professionals, and how can they be managed?
Remote Level 1 Help Desk Support professionals often encounter challenges like troubleshooting technical issues without physical access to users' devices, managing high ticket volumes, and maintaining clear communication across various channels. These can be managed by developing strong problem-solving skills, making effective use of remote assistance tools, and following structured communication protocols. Staying organized and prioritizing tickets based on urgency also helps ensure timely resolution and a positive user experience.
What is the difference between Remote Level 1 Help Desk Support vs Remote Technical Support Specialist?
| Aspect | Remote Level 1 Help Desk Support | Remote Technical Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, HDI-CSR | CompTIA A+, Network+, Cisco CCNA |
| Work Environment | Help desk ticketing systems, chat, phone | Remote troubleshooting, remote access tools |
| Industry Usage | IT support, customer service | IT, networking, software support |
| Search Intent | Entry-level support roles, help desk jobs | Technical troubleshooting, advanced support |
Remote Level 1 Help Desk Support primarily handles basic customer inquiries and troubleshooting via help desk systems, focusing on common issues. Remote Technical Support Specialists often deal with more complex technical problems, requiring deeper technical knowledge and certifications. While both roles are remote and support IT environments, the Technical Support Specialist typically requires more advanced skills and certifications.
What are the most commonly searched types of Level 1 Help Desk Support jobs in California?
The most popular types of Level 1 Help Desk Support jobs in California are:
What cities in California are hiring for Remote Level 1 Help Desk Support jobs?
Cities in California with the most Remote Level 1 Help Desk Support job openings:
Full-time
Re-posted 2 days ago
Job description
PM2CM, Inc., (Project Management to Construction Management) is a professional services company dedicated to providing Program and Project Management, Construction Management and Project Controls services during the design and construction phase of projects. Our core expertise is in Project Controls which includes Scheduling, Cost Controls, Document Management and Controls, Budget tracking and monitoring, Estimating, Risk Analysis, Claims avoidance and Mitigation, Change Management and Earned Value Management.
Position is located in Pomona, California. Hybrid-Remote (Tuesday and Wednesday in the office/field)
JOB OPPORTUNITY: WE ARE HIRING JUNIOR LEVEL COST ENGINEERS WITH 1 OR MORE YEARS OF WORK EXPERIENCE TO WORK ON ELECTRICAL INFRASTRUCTURE PROJECTS WITH ONE OF THE LARGEST UTILITIES IN SOUTHERN CALIFORNIA. THIS IS A HYBRID POSITION WHERE THE SUCCESSFUL CANDIDATE WILL HAVE THE FLEXIBILITY TO WORK FROM HOME FOUR DAYS A WEEK AND REQUIRED TO COME INTO THE CLIENT OFFICES LOCATED IN POMONA, ONE DAY A WEEK.
LEVEL 2 COST ENGINEER WITH 4 OR MORE YEARS OF EXPERIENCE.
LEVEL 3 COST ENGINEER WITH 7 OR MORE YEAR OF EXPERIENCE.
Job description:
Requirements
Minimum Qualification:
A combination of education, training, and experience, generally equivalent to those typically possessed by a 4-year college graduate.
Position is located in Pomona, California. Hybrid-Remote (Tuesday and Wednesday in the office/field)
JOB OPPORTUNITY: WE ARE HIRING JUNIOR LEVEL COST ENGINEERS WITH 1 OR MORE YEARS OF WORK EXPERIENCE TO WORK ON ELECTRICAL INFRASTRUCTURE PROJECTS WITH ONE OF THE LARGEST UTILITIES IN SOUTHERN CALIFORNIA. THIS IS A HYBRID POSITION WHERE THE SUCCESSFUL CANDIDATE WILL HAVE THE FLEXIBILITY TO WORK FROM HOME FOUR DAYS A WEEK AND REQUIRED TO COME INTO THE CLIENT OFFICES LOCATED IN POMONA, ONE DAY A WEEK.
LEVEL 2 COST ENGINEER WITH 4 OR MORE YEARS OF EXPERIENCE.
LEVEL 3 COST ENGINEER WITH 7 OR MORE YEAR OF EXPERIENCE.
Job description:
- This position requires use of MS Excel software to analyze and aggregate data related to Budgets, Actual Costs and Forecast Costs, hence candidate must possess very good Excel skills (Good knowledge of Excel functions which includes VLOOKUP, INDEX, MATCH, SUMIFS, COUNTIFS, SUBTOTAL, IF, OFFSET, PIVOT TABLES & CHARTS)
- Candidate will report to a Senior Cost Engineer and will assist in developing project budgets, track actual costs and forecast project costs, for a portfolio of projects
- Candidate will be required to interface with multiple stakeholders which includes Project Manager, Engineering, Procurement and Construction Manager
- Candidate must possess excellent communication skills, self starter and a team player
- Prior work experience in Cost Controls, Budgeting, Cost Forecasting will be a plus but not a mandatory requirement but afore mentioned Excel skills is a mandatory requirement
- Good working knowledge of MS Office Software Suite
Requirements
Minimum Qualification:
A combination of education, training, and experience, generally equivalent to those typically possessed by a 4-year college graduate.
About PM2CM
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Torrance, CA, US
Year founded
2014