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Remote Laser Field Service Engineer Jobs in Utah

NASS USA

Field Service Supervisor

West Jordan, UT · On-site +1

$55 - $65/hr

Experience planning testing scopes, interpreting results, and supporting field engineering decisions * Familiarity with crane/rigging, oil-processing support, and advanced transformer service ...

NASS USA

Field Service Supervisor

West Jordan, UT · On-site +1

$55 - $65/hr

Experience planning testing scopes, interpreting results, and supporting field engineering decisions * Familiarity with crane/rigging, oil-processing support, and advanced transformer service ...

KEYENCE

Field Application Engineer '27

Salt Lake City, UT · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Kelso Industries

BAS Client Service Representative

Ogden, UT · Remote

$15.75 - $21.25/hr

Kelso Connected & Remote BAS Services The CSR will position Kelso Connected as a key component of ... Work closely with BAS Field Service Operations and the BAS Parts Coordinator to ensure deficiencies ...

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Remote Laser Field Service Engineer information

What is a remote laser field service engineer?

Remote Laser Field Service Engineers are specialized professionals who install, maintain, and troubleshoot laser equipment for clients, often providing support remotely. They use diagnostic tools and software to resolve technical issues without needing to be physically present, though some travel may occasionally be required for complex repairs or installations. These engineers work closely with customers to ensure optimal performance of laser systems and may also provide training and technical guidance. Their expertise is essential in industries such as manufacturing, healthcare, and research, where laser technology is widely used.

What are the key skills and qualifications needed to thrive as a remote laser field service engineer?

To thrive as a Remote Laser Field Service Engineer, you need a strong background in electronics, optics, and mechanical systems, typically supported by a relevant engineering degree or technical certification. Familiarity with laser systems, diagnostic software, and remote troubleshooting tools is essential for effectively servicing and maintaining equipment. Strong problem-solving skills, clear communication, and the ability to work independently are crucial soft skills for this role. These competencies ensure timely, accurate support and high customer satisfaction while minimizing equipment downtime.

What are some common challenges faced by remote laser field service engineers and how are they typically addressed?

Remote Laser Field Service Engineers often encounter challenges such as troubleshooting complex laser systems without direct, on-site supervision and adapting quickly to different client environments. Effective communication skills are crucial, as much of the support and guidance must be delivered virtually. Engineers typically rely on detailed documentation, remote diagnostic tools, and strong collaboration with in-house technical teams to resolve issues efficiently. Adapting to varying travel schedules and maintaining up-to-date certifications are also important aspects of the role.

What is the difference between Remote Laser Field Service Engineer vs Laser Equipment Technician?

AspectRemote Laser Field Service EngineerLaser Equipment Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, technical diploma
Work EnvironmentOn-site customer locations, remote supportLaboratory or manufacturing facilities
Industry UsageLaser systems, high-tech manufacturingLaser device maintenance, production lines
Job FocusInstallation, troubleshooting, remote supportRepair, calibration, routine maintenance

The Remote Laser Field Service Engineer primarily focuses on installing, troubleshooting, and supporting laser systems at customer sites, often providing remote assistance. In contrast, Laser Equipment Technicians handle routine maintenance, repairs, and calibration within labs or manufacturing settings. Both roles require technical skills and certifications but differ mainly in scope and work environment.

What are popular job titles related to Remote Laser Field Service Engineer jobs in Utah?

For Remote Laser Field Service Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Laser Field Service Engineer jobs in Utah look for?

The top searched job categories for Remote Laser Field Service Engineer jobs in Utah are:

What cities in Utah are hiring for Remote Laser Field Service Engineer jobs?

Cities in Utah with the most Remote Laser Field Service Engineer job openings:

Remote Laser Field Service Engineer jobs near you

National BAS Field Service Operations Manager

Kelso Building Services

Ogden, UT • Remote

Full-time

Posted 7 days ago

Job description

Travel: Approximately 30–50%, based on business requirements

Position Summary

The National BAS Field Service Operations Manager is responsible for the operational performance, consistency, quality, profitability, and continued development of KBS Building Automation Systems field service operations across the United States.

This position provides national leadership and operational oversight for BAS field service, preventive maintenance, troubleshooting, repair, small projects, customer support, and coordination with KBS remote BAS operations.

The role establishes the standards, processes, tools, training, and performance expectations necessary for KBS to deliver a consistent national BAS service experience while supporting regional and local BAS teams.

The primary objective is to build a scalable national BAS service organization capable of supporting multiple BAS manufacturers and technologies while delivering safe, technically excellent, responsive, profitable, and proactive service.

Key Responsibilities

  1. National BAS Field Service Operations
  2. Field Technician Leadership & Development
  3. BAS Service Standards
    1. Develop and maintain KBS national BAS service standards covering
    2. Ensure that BAS service activities produce measurable customer value rather than becoming simple inspection or checklist exercises.
  4. Kelso Connected & Remote Operations Integration
  5. BAS Service Agreement Execution
  6. Service Agreement Transition & Customer Onboarding
  7. BAS Technical Escalation
    1. Serve as a national operational escalation point for complex BAS service issues.
    2. Coordinate appropriate resources involving:
    3. Level 1 – Field Technician
      1. Routine troubleshooting, maintenance, repair, and customer support.
    4. Level 2 – Senior BAS Specialist
      1. Advanced troubleshooting, programming, networking, integration, and system diagnostics.
    5. Level 3 – National Technical Resources
      1. Complex programming, system architecture, legacy systems, integrations, migrations, enterprise applications, and advanced technical issues.
    6. Manufacturer Support
    7. Multi-Manufacturer BAS Capability
    8. Repair & Small Project Conversion
    9. Problem → Cause → Recommended Solution → Customer Benefit
    10. Quality Assurance
    11. Customer Experience
    12. Operational & Financial Performance
    13. Workforce Planning
    14. Warranty-to-Service Conversion
    15. BAS OT Cybersecurity Coordination
    16. Systems & Tools

Qualifications

Required

  • 8+ years of BAS, controls, HVAC controls, or related building-systems experience.
  • 5+ years of service operations, project operations, technical leadership, or management experience.
  • Strong understanding of BAS service operations and field-service delivery.
  • Demonstrated experience managing technicians or technical teams.
  • Strong understanding of HVAC systems and control sequences.
  • Experience troubleshooting complex BAS systems.
  • Ability to manage multiple priorities across multiple geographic markets.
  • Strong leadership and communication skills.
  • Strong customer-facing skills.
  • Ability to travel nationally as required.

Preferred

  • 10+ years of BAS industry experience.
  • Experience managing multi-location or regional/national BAS operations.
  • Niagara certification.
  • Manufacturer certifications from one or more major BAS platforms.
  • Experience with JCI Metasys, Honeywell, Distech, Delta, Siemens, Carrier, KMC, or Reliable Controls.
  • Experience with remote BAS operations.
  • Experience with BAS service agreements.
  • Familiarity with FDD, analytics, energy management, and smart-building technologies.
  • Understanding of BAS networking including BACnet/IP, BACnet MS/TP, Modbus, IP networking, and common integration protocols.
  • Familiarity with BAS OT cybersecurity concepts and industry best practices.