2

Remote Laser Field Service Engineer Jobs in Illinois

Field Service Engineer- Chicago

Chicago, IL ยท Remote

$86K - $108K/yr

As a Field Service Engineer, you will install,maintain, andoptimizehigh-precision systems across ... Perform preventive maintenance, troubleshooting issues, and complete on-site or remote repairs.

Job Title: Field Service Engineer II You will seek to ensure that all customers have an ideal ... To provide phone support and remote troubleshooting as well as dispatch for on-site service needs ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Field Service Engineer will be responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

The Nordson PPS Field Service Engineer provides on-site technical support for Nordson Polymer Processing Systems equipment across customer locations. This role supports installation, startup ...

next page

Showing results 1-20

Remote Laser Field Service Engineer information

What is a remote laser field service engineer?

Remote Laser Field Service Engineers are specialized professionals who install, maintain, and troubleshoot laser equipment for clients, often providing support remotely. They use diagnostic tools and software to resolve technical issues without needing to be physically present, though some travel may occasionally be required for complex repairs or installations. These engineers work closely with customers to ensure optimal performance of laser systems and may also provide training and technical guidance. Their expertise is essential in industries such as manufacturing, healthcare, and research, where laser technology is widely used.

What are the key skills and qualifications needed to thrive as a remote laser field service engineer?

To thrive as a Remote Laser Field Service Engineer, you need a strong background in electronics, optics, and mechanical systems, typically supported by a relevant engineering degree or technical certification. Familiarity with laser systems, diagnostic software, and remote troubleshooting tools is essential for effectively servicing and maintaining equipment. Strong problem-solving skills, clear communication, and the ability to work independently are crucial soft skills for this role. These competencies ensure timely, accurate support and high customer satisfaction while minimizing equipment downtime.

What are some common challenges faced by remote laser field service engineers and how are they typically addressed?

Remote Laser Field Service Engineers often encounter challenges such as troubleshooting complex laser systems without direct, on-site supervision and adapting quickly to different client environments. Effective communication skills are crucial, as much of the support and guidance must be delivered virtually. Engineers typically rely on detailed documentation, remote diagnostic tools, and strong collaboration with in-house technical teams to resolve issues efficiently. Adapting to varying travel schedules and maintaining up-to-date certifications are also important aspects of the role.

What is the difference between Remote Laser Field Service Engineer vs Laser Equipment Technician?

AspectRemote Laser Field Service EngineerLaser Equipment Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, technical diploma
Work EnvironmentOn-site customer locations, remote supportLaboratory or manufacturing facilities
Industry UsageLaser systems, high-tech manufacturingLaser device maintenance, production lines
Job FocusInstallation, troubleshooting, remote supportRepair, calibration, routine maintenance

The Remote Laser Field Service Engineer primarily focuses on installing, troubleshooting, and supporting laser systems at customer sites, often providing remote assistance. In contrast, Laser Equipment Technicians handle routine maintenance, repairs, and calibration within labs or manufacturing settings. Both roles require technical skills and certifications but differ mainly in scope and work environment.

What are the most commonly searched types of Laser Field Service Engineer jobs in Illinois?

The most popular types of Laser Field Service Engineer jobs in Illinois are:

What are popular job titles related to Remote Laser Field Service Engineer jobs in Illinois?

For Remote Laser Field Service Engineer jobs in Illinois, the most frequently searched job titles are:

What cities in Illinois are hiring for Remote Laser Field Service Engineer jobs?

Cities in Illinois with the most Remote Laser Field Service Engineer job openings:

Field Service Engineer- Chicago

BICO

Chicago, IL โ€ข Remote

$86K - $108K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 hours ago


Job description

Make an Impact from Day One

At SCIENION,you'llwork hands-on with advanced life science technologies that help customers push the boundaries of research and innovation.

As a Field Service Engineer, you will install,maintain, andoptimizehigh-precision systems across North America.

You'llbe the trusted technical expert customersrelyon to keep critical instruments performing at their best.

This is a highly autonomous, field-based role with extensive travel, strong customer interaction, and visible impact on service quality.

If you enjoy solving complex technical challenges and being the face of acutting-edgetechnology company, this is a role where you can make a real difference.

Who We Are

  • SCIENION is a leader in precision dispensing technologies supporting advanced life science applications.
  • Our portfolio includes innovative systems from SCIENION and CELLENION used in research and production environments.
  • Weoperateinternationally across Europe, the US, Asia, and the Middle East.
  • Our culture combines technical excellence, collaboration, and a strong customer focus.

About the Role

  • Field-based engineering position supporting customers across the USA and North America.
  • Hands-on responsibility for system installation, preventive maintenance, repairs, and performance optimization.
  • Key technical liaison between customers and internal development and support teams.
  • Opportunity to contribute acrossadditionalregions supported by SCIENION when needed.

What You Will Do

  • Install and set up SCIENION and CELLENION systems at customer sites.
  • Perform preventive maintenance, troubleshooting issues, and complete on-site or remote repairs.
  • Deliver customer training, provide technical support, and represent SCIENION at conferences.
  • Prepare technical quotations, service reports, and ISO-compliant documentation.

What We Are Looking For

  • Bachelor's degree inan engineeringdiscipline ora comparable technical qualification.
  • At least 3 years of experience in field service, technical support, or a related in-house service role.
  • Strong problem-solving ability, hands-on engineering skills, and a proactive mindset.
  • Excellent communication skills, customer-facing confidence, and willingness to travel up to 60%.

Preferred Qualifications

  • Experience supporting electromechanical, electronic, biomedical, or automation-based systems.
  • Background in a customer-facing technical role within life sciences or a related industry.
  • Valid driver's license and access to a car for regional travel.

Role Details

  • Permanent, full-time position.
  • Remote home-office setup with a field-based working model.
  • Travel across North America and occasionally globally.
  • Reporting line into the Global Service and Support organization.
Compensation and Benefits:

The base salary range for this position is $86,000-$108,000. Benefits include 401K with company match, PTO, Health Benefits, Investment in Professional and Personal Development, and much more.

#Scienion


BICO leverages a global portfolio of pioneering brands fusing automation, intelligence, and data to unlock scientific discoveryat scalein pharma and biotech.With 53,600+ instruments installed in over 65 countries, BICO products, software, and solutions are found in more than 3,500 laboratories, including the world's top 20 pharmaceutical companies, and have been cited in over 13,000 publications.BICO strives towards the vision to enable life-science labs to accelerate the discoveries that change lives.BICO is listed on Mid-Cap, Nasdaq Stockholm under BICO.www.bico.com


#SCIENION