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The Keck Medical Center of USC is seeking a dedicated and empathetic Licensed Clinical Social Worker (LCSW) to join our team, providing high-quality social work services to patients and their families in a remote setting. This full-time position emphasizes compassionate care, comprehensive assessment, and personalized treatment plans, making a significant impact on patient outcomes and overall well-being.

Keck Medical Center of USC, known for its commitment to clinical excellence and innovative healthcare solutions, is based in Palmdale, California. As part of the University of Southern California's health system, we focus on delivering integrative medical services across various specialties and ensuring that our patients receive holistic support. Our Community Health Clinic prioritizes patient-centered care, where interdisciplinary teams work collaboratively to enhance the healthcare experience for all our patients.

This position is primarily remote, allowing for flexibility and accommodating the diverse needs of our patients while fostering a manageable work-life balance. As a Licensed Clinical Social Worker and a part of the Community Health Clinic, you will collaborate with a diverse team of professionals across disciplines, ensuring a seamless continuum of care. All employees will be supported with ongoing training and access to essential resources for effective service delivery.

• Psychosocial Assessment: Conduct thorough and timely assessments using your expertise in human behavior, psychosocial factors, and considerations of ethical issues that impact treatment outcomes.
• Clinical Intervention: Provide supportive counseling to patients and their families, facilitate family conferences, assist families in navigating difficult decisions, and enhance communication between families and healthcare providers.
• Case Management: Effectively manage a caseload that includes identifying high-risk situations, balancing referrals, and providing ongoing patient care. Collaborate with case managers to optimize discharge planning and ensure smooth transitions for patients.
• Legal and Ethical Standards: Strictly adhere to all relevant ethical standards and communicate any suspected cases of abuse or neglect, ensuring patient rights are respected and upheld during all interactions.
• Documentation: Maintain accurate and timely documentation in accordance with hospital policies, including progress notes, interdisciplinary plans, and patient care directives.
• In-Service Training: Educate fellow hospital staff on relevant psychosocial issues through presentations and participation in 'Lunch and Learns' to enhance the understanding of holistic patient care.
• Quality Improvement: Actively participate in the monitoring and analysis of process and outcome indicators aimed at improving patient care standards.
• Additional Duties: Engage in special projects, including social work recognition events, cancer support groups, and educational outreach for patients, families, and staff.

In this role, you will interface with a diverse population, focusing on ensuring social services are accessible to patients experiencing medical uncertainties, particularly in the cancer care context. Your efforts will significantly aid individuals and families in managing complex emotional and logistical challenges of medical treatments, thereby improving their quality of life during some of their most vulnerable moments.

• A Master’s degree in Social Work from an accredited school.
• Minimum of two years of experience working in a medical setting, with at least one year of direct experience in a cancer care environment preferred.
• Demonstrated proficiency in English, both verbal and written, with an outstanding ability to communicate effectively and maintain excellent customer service standards.
• Strong analytical, problem-solving, planning, and evaluation skills.
• Ability to work independently as well as collaborate effectively with interdisciplinary teams.
• Commitment to excellence in patient care and customer service.

• Experience providing telehealth or remote counseling services.
• Familiarity with electronic health record systems and documentation requirements in healthcare settings.
• Previous involvement in quality improvement initiatives within healthcare.

The annual base salary for this position ranges from USD 120,000 to USD 130,000, dependent on experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package that includes healthcare, retirement plans, and professional development opportunities to foster career growth.

At Keck Medical Center, we are committed to the professional growth of our employees. You will have access to mentorship programs, continuing education, and opportunities to engage in specialized training, which may lead to advancement in your career. We encourage a learning environment where you can enhance your skills and competencies as a social worker.

Joining our team means becoming part of a committed organization that values collaboration, innovation, and compassion. You will have the opportunity to work closely with a diverse group of professionals who are dedicated to making a positive impact on patient lives. If you are passionate about improving patient care through dedicated social work practice, Keck Medical Center of USC is the right place for you.

To apply for this position, please submit your resume and a cover letter detailing your qualifications and experience relevant to this role. We look forward to reviewing your application and the potential to welcome you to our compassionate and skilled team.