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Remote Laboratory Service Engineer Jobs in Pennsylvania

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Research Laboratory (ARL) at Penn State University is searching for a Mechanical Research and ...

The Pennsylvania State University

$92K - $174K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Laboratory (ARL) at Penn State University. This position supports the development of advanced ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Laboratory (ARL) at Penn State University. USO designs, develops, validates, and maintains a suite ...

Agilent

ADSincludes more than150 Agilent Field Service Engineers (FSEs), more than50 Agilent ... Remote locations may also be considered; however, this may require increased travel. The role ...

Agilent

Global Service Specialist

Philadelphia, PA · On-site +1

ADSincludes more than150 Agilent Field Service Engineers (FSEs), more than50 Agilent ... Remote locations may also be considered; however, this may require increased travel. The role ...

Motorola

$75K - $85K/yr

Remote position and candidates can be located anywhere in the US. There will be in excess of 75% travel. The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager.

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Provide technical knowledge within the laboratory, develop concepts, and oversee sensitive research ...

The Pennsylvania State University

$92K - $200K/yr

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Implement, test, and evaluate services to compare models competing to solve the same problem ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Research Laboratory (ARL) at Penn State. In this role, you'll implement and integrate advanced ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Research Laboratory (ARL) at Penn State. In this role, you'll implement and integrate advanced ...

The Pennsylvania State University

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Laboratory (ARL) at Penn State. This motivated and talented individual will perform software ...

The Pennsylvania State University

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to ... Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ...

The Pennsylvania State University

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to ... Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ...

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All JobsLaboratory Service Engineer JobsRemote Laboratory Service Engineer JobsRemote Laboratory Service Engineer Jobs in Pennsylvania

Remote Laboratory Service Engineer information

What is a remote laboratory service engineer?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

How does a remote laboratory service engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What are the key skills and qualifications needed to thrive as a remote laboratory service engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

What are popular job titles related to Remote Laboratory Service Engineer jobs in Pennsylvania?

For Remote Laboratory Service Engineer jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Laboratory Service Engineer jobs in Pennsylvania look for?

The top searched job categories for Remote Laboratory Service Engineer jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Laboratory Service Engineer jobs?

Cities in Pennsylvania with the most Remote Laboratory Service Engineer job openings:

Remote Laboratory Service Engineer jobs near you
Infographic showing various Remote Laboratory Service Engineer job openings in Pennsylvania as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Field Service Engineer - Pittsburgh, PA

Canon Medical Systems USA

Pittsburgh, PA • Remote

Full-time

Re-posted 9 days ago

Canon Medical Systems USA rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

230th of 494 rated machine equipment manufacturers

Job description

This is aremote, field-based position.
The selected candidatewill be required to live in or near the listed City/State. (Pittsburgh, PA)

  • Install medical imaging equipment effectively and efficiently.
  • Completion of installation quality checklist.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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