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Remote Laboratory Quality Manager Jobs in Reston, VA

NTT DATA Services

Quality & Training Manager

Washington, DC · On-site +1

$75K - $145K/yr

We are currently seeking a Quality & Training Manager to join our team in Washington (REMOTE), District of Columbia (US-DC), United States (US). Job Summary: The Quality & Training Manager supports a ...

Heartland Consulting

Project Manager

Washington, DC · Remote

$95K - $125K/yr

Program Manager - FDA Laboratory Documents & Records Management Support Location: Remote / Off-Site ... You will ensure consistent, high-quality performance that directly enables faster regulatory ...

Xometry

Quality Assurance Engineer

Gaithersburg, MD · Remote

$84K - $109K/yr

This person will work closely with Case Management, Partner Support, and remote Quality Engineering, effectively managing quality as an onsite quality expert to ensure quick turnaround time.

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All JobsRemote Laboratory Quality Manager JobsRemote Laboratory Quality Manager Jobs in Reston, VA

Remote Laboratory Quality Manager information

See Reston, VA salary details

$33.8K

$95.7K

$155K

How much do remote laboratory quality manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote laboratory quality manager in Reston, VA is $95,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $115,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Laboratory Quality Manager, and why are they important?

To thrive as a Remote Laboratory Quality Manager, you need a solid background in laboratory science, quality management systems, and regulatory compliance, typically supported by a relevant science degree and experience in laboratory operations. Familiarity with Laboratory Information Management Systems (LIMS), ISO 15189 or ISO 17025 standards, and quality assurance software is crucial. Strong leadership, attention to detail, and effective communication are vital soft skills for overseeing quality processes and coordinating remote teams. These competencies ensure that laboratory operations meet regulatory requirements, maintain high standards, and deliver accurate, reliable results even in a remote setting.

What is the difference between Remote Laboratory Quality Manager vs Remote Laboratory Technician?

AspectRemote Laboratory Quality ManagerRemote Laboratory Technician
CredentialsTypically requires a Bachelor's degree in a science or quality management field, certifications like ASQ CQE or ISO auditorUsually requires an associate degree or relevant technical certification
Work EnvironmentOversees quality processes remotely, collaborates with labs and managementPerforms testing and data collection remotely or on-site, following protocols
Employer & Industry UsageUsed in regulated industries like pharmaceuticals, biotech, and clinical labsCommon in diagnostic labs, research facilities, and manufacturing

The Remote Laboratory Quality Manager focuses on maintaining quality standards, audits, and compliance remotely, while the Remote Laboratory Technician handles testing and data collection. Both roles are essential in laboratory operations but differ in responsibilities and required qualifications.

How do Remote Laboratory Quality Managers typically coordinate quality assurance efforts with on-site laboratory staff?

Remote Laboratory Quality Managers often use digital communication tools and laboratory information management systems (LIMS) to oversee and ensure compliance with quality standards. Regular virtual meetings, shared documentation platforms, and scheduled audits are common practices to maintain alignment with on-site teams. Building strong relationships and clear lines of communication with laboratory staff is essential for promptly addressing issues and implementing quality improvements. While remote, managers must be proactive in monitoring processes and fostering a culture of continuous quality enhancement.

What is a Remote Laboratory Quality Manager?

A Remote Laboratory Quality Manager is a professional responsible for overseeing and ensuring the quality and compliance of laboratory operations from a remote location. They develop, implement, and monitor quality management systems, ensure adherence to regulatory standards, and coordinate with laboratory staff virtually. This role often involves conducting virtual audits, reviewing documentation, and providing training to maintain high-quality laboratory practices. Remote Laboratory Quality Managers play a critical role in laboratories that operate in multiple locations or offer flexible, remote work environments.
What are popular job titles related to Remote Laboratory Quality Manager jobs in Reston, VA? For Remote Laboratory Quality Manager jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Laboratory Quality Manager jobs in Reston, VA look for? The top searched job categories for Remote Laboratory Quality Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Laboratory Quality Manager jobs? Cities near Reston, VA with the most Remote Laboratory Quality Manager job openings:
Remote Laboratory Quality Manager jobs near you
Quality & Training Manager (Washington (REMOTE), DC, US)

Quality & Training Manager (Washington (REMOTE), DC, US)

NTT DATA Services

Washington, DC • On-site, Remote

$75K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

109th of 207 rated it services

Job description

Req ID: 378881
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Quality & Training Manager to join our team in Washington (REMOTE), District of Columbia (US-DC), United States (US).
Job Summary:
The Quality & Training Manager supports a government-contracted call center by overseeing quality assurance activities and managing all training programs for staff. This role ensures customer service representatives (CSRs), team leads, and supervisors deliver accurate, consistent, and policy-compliant service. The manager also designs and delivers training programs, evaluates performance trends, and provides reporting and recommendations to leadership and government program officials.
Job Duties:
Quality Assurance
  • Oversee daily quality monitoring of calls and other work types to ensure accuracy, customer service excellence, and adherence to policies and procedures.
  • Analyze operational performance against company and government expectations to identify strengths and improvement areas.
  • Maintain systems for capturing, analyzing, and reporting quality metrics.
  • Serve as the primary point of contact for government program officials regarding quality performance.
  • Coordinate with cross-functional teams to ensure consistent quality standards and reporting practices.
  • Recommend process improvements to enhance customer experience and service consistency.

Training & Development
  • Design, develop, and deliver training programs for all staff levels, including new-hire and ongoing training.
  • Conduct needs assessments to identify training gaps and future development requirements.
  • Create training manuals, support materials, and tools.
  • Manage training logistics such as scheduling classes, maintaining supplies, and updating training records and materials libraries.
  • Conduct surveys and follow-up evaluations to measure training effectiveness and identify additional needs.
  • Prepare formal reports and documentation related to training activities.

Basic Qualifications:
  • Bachelor's degree
  • Minimum 6 years of experience supporting a call center in a quality assurance and training management role.
  • Minimum 2 years of experience designing and delivering effective training programs.
  • Ability to obtain/maintain a Public Trust clearance

Preferred Qualifications:
  • Excellent communication and documentation skills.
  • Experience supporting government contracts is preferred.
  • Strong understanding of customer service standards, performance metrics, and compliance requirements.
  • Strong analytical skills with the ability to interpret performance data and recommend improvements.

NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $75,168 - $145,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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