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Remote Labcorp Customer Service Jobs in Durham, NC

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Burlington, NC · Remote

$13 - $17.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Labcorp Customer Service information

See Durham, NC salary details

$9

$18

$26

How much do remote labcorp customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote labcorp customer service in Durham, NC is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Remote Labcorp Customer Service vs Remote Labcorp Lab Technician?

AspectRemote Labcorp Customer ServiceRemote Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceMedical laboratory technician certification; associate degree in laboratory science
Work EnvironmentRemote, customer support settingRemote or on-site laboratory environment
Employer & Industry UsageHealthcare, diagnostics, customer supportHealthcare, diagnostics, laboratory testing

Remote Labcorp Customer Service roles focus on assisting clients with inquiries, scheduling, and support, requiring strong communication skills and customer service experience. In contrast, Remote Labcorp Lab Technicians perform laboratory testing and analysis, requiring specialized certifications and technical expertise. Both roles are integral to healthcare diagnostics but differ significantly in credentials and daily responsibilities.

What are common remote Labcorp customer service job titles?

Common remote Labcorp customer service job titles include Customer Service Representative, Patient Service Representative, and Call Center Agent. These roles typically involve handling patient inquiries, scheduling appointments, and using customer service software, often requiring strong communication skills and basic computer proficiency.

What are the most commonly searched types of Labcorp Customer Service jobs in Durham, NC?

The most popular types of Labcorp Customer Service jobs in Durham, NC are:

What are popular job titles related to Remote Labcorp Customer Service jobs in Durham, NC?

For Remote Labcorp Customer Service jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Remote Labcorp Customer Service jobs in Durham, NC look for?

The top searched job categories for Remote Labcorp Customer Service jobs in Durham, NC are:

What cities near Durham, NC are hiring for Remote Labcorp Customer Service jobs?

Cities near Durham, NC with the most Remote Labcorp Customer Service job openings:

Remote Labcorp Customer Service jobs near you
Infographic showing various Remote Labcorp Customer Service job openings in Durham, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,780 per year, or $18.2 per hour.

RCM Cust Svc Support Rep-10am-7pm EST Remote Patient Customer Service

Labcorp

Burlington, NC • Remote

$17.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,145 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Job Description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Customer Service Support Rep - Patient Customer Service within the Revenue Cycle Management Division to join our team.

Work Schedule: Monday - Friday 10:00am - 7:00pm EST

Training hours: 9am to 6pm EST

Responsibilities

  • Answer 80+ inbound calls per day from patients, doctor's office or private insurance carriers.

  • Initiate payment plans for patients for outstanding balances.

  • Routinely utilize multiple resources to resolve patient inquiries while on the phone

  • Maintain performance goals

  • Ability to become proficient with processes after completing a structured training program

Minimum Qualifications

  • High School Diploma or GED equivalent

  • 1 year or more customer service experience

Preferred Qualifications

  • 1 year or more high volume call center experience

  • 1 year or more medical billing, insurance claims, and explanation of benefits

  • 1 year or more patient billing

Additional Job Standards

  • Ability to work and learn in a fast-paced environment

  • Attention to detailand focused

  • Perform successfully in a team environment

  • Excellent organizational skills

  • Proficiency navigating multiple computer screens and applications

  • Alpha-Numeric data entry proficiency

  • Excellent communication skills

  • Energetic, passionate customer service

  • Seek solutions to challenging patient billing issues

  • Monday - Friday 10:00am - 7:00pm EST - Training hours: 9am to 6pm EST

Application Window closes: 8/18/2026

Pay Range: $17.75-$21.00

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives!

This position will work with external customers and internal personnel to respond to customer inquiries. The Customer Service Support Representative will provide product training and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer-centric team in an innovative company.

Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.


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