We are seeking a Technical Support Engineer to support our world-class packet microwave and ... Knowledge of L2/L3 networking & protocols * US work authorization and residency in the US required
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... Knowledge of L2/L3 networking & protocols * US work authorization and residency in the US required
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... Knowledge of L2/L3 networking & protocols * US work authorization and residency in the US required
Quick apply
We are seeking a Technical Support Engineer to support our world-class packet microwave and ... Knowledge of L2/L3 networking & protocols * US work authorization and residency in the US required
Technical Support Engineer (Remote)
Miami, FL · On-site +1
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
Technical Support Engineer (Remote)
Miami, FL · On-site +1
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
Quick apply
As the Technical Support Engineer , you will own the technical support function end-to-end (triage ... Location Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time)
ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
Quick apply
ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
QA/Support Engineer ID80988
Miami, FL · Remote
ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
Quick apply
QA/Support Engineer ID80988
Miami, FL · Remote
ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...
Field Application Engineer '27
Fort Lauderdale, FL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer '27
Fort Lauderdale, FL · On-site +1
$53K - $80K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Language Support Vendors
Doral, FL · Remote
Provide professional language support for client interactions (remote and/or on-site depending on location and request type). * Communicate accurately, clearly, and respectfully ...
Language Support Vendors
Doral, FL · Remote
Provide professional language support for client interactions (remote and/or on-site depending on location and request type). * Communicate accurately, clearly, and respectfully ...
IFS 7 Application Support
Miami, FL · Remote
Job Title- IFS 7 Application Support Location - Remote - USA Contract - 1+ year Key ... Business Expertise in Manufacturing Processes such as Discrete Manufacturing, Engineer-to-Order ...
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IFS 7 Application Support
Miami, FL · Remote
Job Title- IFS 7 Application Support Location - Remote - USA Contract - 1+ year Key ... Business Expertise in Manufacturing Processes such as Discrete Manufacturing, Engineer-to-Order ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Miami Lakes, FL · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Backend Engineer - Remote
Miami, FL · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...
Quick apply
Backend Engineer - Remote
Miami, FL · Remote
$80 - $120/hr
Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software ...
CUDA Software Engineer - Remote
Miami, FL · Remote
$60 - $100/hr
Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...
Quick apply
CUDA Software Engineer - Remote
Miami, FL · Remote
$60 - $100/hr
Remote Job Overview We are seeking experienced CUDA Engineering Experts to support a cutting-edge GPU optimization project. You will apply your expertise in CUDA, C++, and GPU programming to analyze ...
AI Consulting Expert - Remote
Miami, FL · Remote
$100 - $200/hr
Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing
Quick apply
AI Consulting Expert - Remote
Miami, FL · Remote
$100 - $200/hr
Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing
Remote L3 Support Engineer information
See Miami, FL salary details
$15.86 - $20.34
4% of jobs
$20.34 - $24.81
9% of jobs
$28.51 is the 25th percentile. Wages below this are outliers.
$24.81 - $29.28
14% of jobs
$29.28 - $33.76
15% of jobs
The median wage is $35.85 / hr.
$33.76 - $38.23
17% of jobs
$38.23 - $42.70
16% of jobs
$42.83 is the 75th percentile. Wages above this are outliers.
$42.70 - $47.17
9% of jobs
$47.17 - $51.65
7% of jobs
$51.65 - $56.12
4% of jobs
$56.12 - $60.59
3% of jobs
$60.59 - $65.07
1% of jobs
$15
$38
$65
How much do remote l3 support engineer jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for remote l3 support engineer in Miami, FL is $38.13, according to ZipRecruiter salary data. Most workers in this role earn between $28.27 and $44.62 per hour, depending on experience, location, and employer.
What is a remote L3 support engineer?
Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are the key skills and qualifications needed to thrive as a remote L3 support engineer?
To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.
What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?
Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.
What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?
| Aspect | Remote L3 Support Engineer | Remote Network Support Engineer |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA Network+, Cisco CCNA, or equivalent | Similar certifications such as Cisco CCNA, CompTIA Network+ |
| Work Environment | Provides advanced technical support, troubleshooting complex issues, often in IT or tech companies | Focuses on network infrastructure, troubleshooting network problems remotely |
| Employer & Industry Usage | Used in IT service providers, tech companies, and enterprise support teams | Common in telecom, internet service providers, and large corporate networks |
The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.
What are popular job titles related to Remote L3 Support Engineer jobs in Miami, FL?
For Remote L3 Support Engineer jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in Miami, FL look for?
The top searched job categories for Remote L3 Support Engineer jobs in Miami, FL are:
What cities near Miami, FL are hiring for Remote L3 Support Engineer jobs?
Cities near Miami, FL with the most Remote L3 Support Engineer job openings:
Full-time
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Job description
INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a market leader for over 40 years. At the forefront of innovation in wireless access and transmission, we offer a competitive software portfolio alongside a comprehensive range of professional services across various market domains.
Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.
About the Role:We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA, with the base of operations in Texas or Florida.
Responsibilities
Requirements
Required Skills
Desired Skills (any of the following)
Personal characteristics
Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.
About the Role:We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA, with the base of operations in Texas or Florida.
Responsibilities
- Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to 4G/LTE, 5G, and network protocols
- Travel to customer sites to supervise the installation of trial systems and train customer's engineers to install and operate our wireless solutions
- Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
- Collaborate with team members to resolve complex technical challenges and enhance customer service experiences
- Utilize Microsoft Office and SQL for documentation and reporting purposes
Requirements
Required Skills
- Associate or Bachelor's degree in Computer Science or Telecommunications or Electrical Engineering
- Minimum 5 years proven working experience in Technical Support or Field Engineer Roles in RF systems
- Work experience with Microwave systems is highly desirable
- Knowledge of RF systems theory
- Knowledge of L2/L3 networking & protocols
- US work authorization and residency in the US required
- Availability to travel within USA
Desired Skills (any of the following)
- Experience in using network protocol analyzers and traffic generators
- Working knowledge of Linux
- Knowledge of SQL
- Experience with NMS systems
Personal characteristics
- Strong problem-solving skills, creativity and attention to detail
- Results-oriented, able to articulate the reasoning behind decisions and trade-offs
- Flexible, with a strong desire to learn and accept new challenges
- Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
- Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision