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Remote Kronos System Administrator Jobs in Texas

Xinnovit

DB2 DBA- Remote (XIN001_JDG5)

Dallas, TX · Remote

Client is looking for a highly-skilled DB2 and Cloudant Database Administrator (DBA). ... systems and designing proposed systems. Recommending solutions by defining database physical ...

Hansoninc

Deputy CAD Administrator

Corpus Christi, TX · On-site +1

$50/hr

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

Hansoninc

Deputy CAD Administrator

Harlingen, TX · On-site +1

$50/hr

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

Hansoninc

Deputy CAD Administrator

Austin, TX · On-site +1

$50/hr

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

Hansoninc

Deputy CAD Administrator

Houston, TX · On-site +1

$50/hr

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

Hansoninc

Deputy CAD Administrator

Dallas, TX · On-site +1

$50/hr

Position can be located in any of our offices, hybrid or fully remote Key Responsibilities CAD ... System Administration & Coordination * Assist with software installations, version updates, and ...

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Remote Kronos System Administrator information

What is a remote Kronos system administrator?

A Remote Kronos System Administrator is an IT professional responsible for managing, configuring, and supporting the Kronos Workforce Management system from a remote location. Their duties include monitoring system performance, troubleshooting technical issues, performing upgrades, and ensuring data integrity. They collaborate with HR and payroll teams to customize the system according to business needs, maintain security protocols, and provide user support. Working remotely allows them to perform these tasks without being physically present at the organization's location.

What are the key skills and qualifications needed to thrive as a remote Kronos system administrator?

To thrive as a Remote Kronos System Administrator, you need expertise in workforce management systems, particularly Kronos, along with strong problem-solving skills and relevant IT experience. Familiarity with Kronos Workforce Central or Dimensions, SQL databases, report generation tools, and sometimes certifications in Kronos or related HRIS platforms are typically required. Excellent communication, time management, and self-motivation are standout soft skills for remote collaboration and effective support. These skills are crucial for maintaining system reliability, supporting end-users, and ensuring efficient remote workforce operations.

What are some common challenges faced by remote Kronos system administrators, and how can they be addressed?

Remote Kronos System Administrators often encounter challenges such as troubleshooting timekeeping issues without on-site access, coordinating system updates across different locations, and ensuring secure data access. Effective communication with HR, payroll, and IT teams is crucial for swiftly resolving user problems and maintaining data integrity. To address these challenges, administrators should leverage remote monitoring tools, establish clear protocols for issue escalation, and participate in regular virtual meetings to stay aligned with cross-functional teams.

What is the difference between Remote Kronos System Administrator vs Remote Workforce Management Analyst?

AspectRemote Kronos System AdministratorRemote Workforce Management Analyst
CertificationsExperience with Kronos, IT certificationsWorkforce management certifications, data analysis skills
Work EnvironmentIT support, system maintenance, technical troubleshootingData analysis, reporting, strategic planning
Industry UsageHR, payroll, timekeeping systemsWorkforce planning, productivity optimization

While both roles support workforce operations, the Remote Kronos System Administrator primarily manages and maintains Kronos systems, focusing on technical support and system configuration. In contrast, the Remote Workforce Management Analyst analyzes workforce data to improve efficiency and planning. Both roles often collaborate but serve distinct functions within HR and operations teams.

What are popular job titles related to Remote Kronos System Administrator jobs in Texas?

For Remote Kronos System Administrator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Kronos System Administrator jobs in Texas look for?

The top searched job categories for Remote Kronos System Administrator jobs in Texas are:

What cities in Texas are hiring for Remote Kronos System Administrator jobs?

Cities in Texas with the most Remote Kronos System Administrator job openings:

Remote Kronos System Administrator jobs near you

Senior ServiceNow Developer (CSM, FSM, & Integrations)

Support Tech LLC

Dallas, TX • Remote

$30K - $35K/hr

Full-time

Posted 9 days ago

Job description

This is a remote position.


Job Posting: Senior ServiceNow Developer (CSM, FSM, & Integrations)

Company: Support Tech LLC
Location: Remote - WORLDWIDE
Position Type: Full-Time

Role Overview

Support Tech LLC is seeking a high-caliber ServiceNow Developer to lead the
architecture and implementation of a unified service delivery platform. This
role is not just about "keeping the lights on"; it is about building a scalable
Work Order Aggregator system.

You will be responsible for bridging Customer Service Management (CSM), Field
Service Management (FSM), and ITSM, ensuring a seamless flow from client request
to field execution. A critical component of this role is the end-to-end
integration of our ServiceNow instance with Field Nation and other third-party
work order platforms to automate our external workforce management.

Key Responsibilities

1. Core Platform Architecture (CSM, FSM, ITSM)

- Design and implement a "Unified Intake" strategy where CSM Cases
automatically trigger FSM Work Orders or ITSM Incidents based on business
logic.
- Configure and optimize the Dispatcher Workspace and ServiceNow Mobile App
for field technicians.
- Build out the Install Base and Sold Products architecture within CSM to
ensure technicians have full visibility into customer hardware/software
before arriving on-site.

2. Field Nation & Workforce Integration

- Own the integration between ServiceNow and Field Nation, including status
synchronization, technician check-ins, and automated work order posting.
- Develop real-time synchronization using Webhooks and Scripted REST APIs to
ensure ServiceNow remains the single source of truth for all Field Nation
jobs.
- Implement automated cost tracking by pulling Field Nation spend limits and
invoice data back into ServiceNow expense lines.

3. Multi-Platform Work Order Aggregation

- Build a "Scalable Injection API" that allows Support Tech LLC to ingest work
orders from multiple external client platforms (e.g., Jira, Salesforce, or
proprietary portals) into a normalized ServiceNow format.
- Utilize Integration Hub and Flow Designer to manage complex, multi-step
cross-platform workflows.
- Design and maintain Correlation ID logic to prevent duplicate ticketing and
ensure bi-directional comment/attachment syncing across all platforms.




Requirements
Technical Requirements

- Experience: 5+ years of ServiceNow Development experience with a focus on
CSM and FSM implementations.
- Integrations: Proven track record of building complex REST/SOAP
integrations. Experience with Field Nation’s API or Connector is highly
preferred.
- Development Tools: Mastery of Flow Designer, Integration Hub, Business
Rules, Script Includes, and Service Portal.
- Data Management: Expert knowledge of Import Sets, Transform Maps, and Robust
Transform Engines for normalizing data from multiple external sources.
- Reporting: Ability to build cross-functional dashboards that show real-time
technician performance and integration health (error monitoring).

Preferred Qualifications

- ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist (CIS) in FSM or CSM.
- Field Operations Knowledge: Prior experience in a tech-support or
field-service-heavy industry.
- Workforce Automation: Experience with "Service Bridge" or eBonding between
different ServiceNow instances.



Benefits
Why Support Tech LLC?

You won't be building standard forms. You will be building the engine that
drives our company. We are looking for a developer who wants to own the "Work
Order Aggregator" vision and build a world-class integration suite that
eliminates "swivel-chair" operations.