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Remote Knowledge Management Jobs in Fort George G Meade, MD

SAIC

Lead ServiceNow Developer

Washington, DC · Remote

$61.25 - $84/hr

Public Trust Potential for Remote Work: ORA_HYBRID Description SAIC is looking for a Lead ... Design and maintain Service Catalog offerings, Knowledge Management solutions, and self-service ...

AMSG

Sr Program Analyst (Contingent Hire)

Washington, DC · On-site +1

$131K - $131K/yr

Knowledge Management Services * Marketing and Strategic Communications * Program and Project ... Washington, DC & Remote Start Date: 1 October 2026 Key Responsibilities * Conduct trend analysis ...

AMSG

Sr Writer (Contingent Hire)

Washington, DC · On-site +1

Knowledge Management Services * Marketing and Strategic Communications * Program and Project ... This position is strictly onsite and does not qualify for remote or hybrid work arrangements.

System One

Confluence Expert

Baltimore, MD · Remote

$43.35/hr

Baltimore, MD (Remote) Type: Contract Compensation: $43.35/HR on W2 Responsibilities * Serve as a Confluence Administrator to support knowledge management articles, workflows, and macros, including ...

System One

Confluence Expert

Baltimore, MD · Remote

$43.35/hr

Baltimore, MD (Remote) Type: Contract Compensation: $43.35/HR on W2 Responsibilities * Serve as a Confluence Administrator to support knowledge management articles, workflows, and macros, including ...

Unissant

Service Desk Manager

Washington, DC · Remote

Proactively update operational guides and support knowledge management practices.Work Experience ... Work may be performed at Government facilities, remote locations, or approved employee work ...

kgs

ServiceNow Org Change Manager

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with ServiceNow adoption, ITSM process change, knowledge management, and service desk ...

kgs

ServiceNow Org Change Manager

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with ServiceNow adoption, ITSM process change, knowledge management, and service desk ...

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Remote Knowledge Management information

See Fort George G Meade, MD salary details

$31.1K

$68.1K

$128.1K

How much do remote knowledge management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote knowledge management in Fort George G Meade, MD is $68,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $93,200.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What cities near Fort George G Meade, MD are hiring for Remote Knowledge Management jobs?

Cities near Fort George G Meade, MD with the most Remote Knowledge Management job openings:

Remote Knowledge Management jobs near you

Lead ServiceNow Developer

SAIC

Washington, DC • Remote

$61.25 - $84/hr

Full-time

Posted 17 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description

Job ID: 2615894

Location: Washington, DC, US

Date Posted: 2026-08-20

Category: Software

Subcategory: SW Engineer

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_HYBRID


Description

SAIC is looking for a Lead ServiceNow Developer to join our team in Washington, DC.  The Lead ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding and experience of software engineering and the ServiceNow platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful!

This role requires on-site work in Washington, D.C. 3 days per week.

Primary Responsibilities:

  • Serve as a strong technical lead for the ServiceNow platform, providing technical direction, development standards, and best practices across all ServiceNow applications.
  • Lead design, development, configuration, testing, deployment, and support of new ServiceNow applications, modules, workflows, integrations, and catalog items.
  • Translate complex business requirements into scalable, secure, and maintainable technical solutions aligned with organizational strategy.
  • Establish and enforce ServiceNow development standards, coding guidelines, governance processes, and platform best practices.
  • Lead technical design reviews and code reviews to ensure quality, maintainability, performance, and security of platform solutions.
  • Mentor, coach, and provide technical guidance to ServiceNow Developers and Administrators while fostering knowledge sharing and continuous improvement.
  • Architect and develop enterprise integrations using REST, IntegrationHub, MID Servers, LDAP, Single Sign-On (SSO), web services, and other enterprise technologies.
  • Design and implement complex automation solutions using Flow Designer, IntegrationHub, Workflow, Script Includes, Business Rules, APIs, Scheduled Jobs, and Event Management.
  • Collaborate with Enterprise Architects, Business Analysts, Product Owners, and IT leadership to develop platform roadmaps and long-term technical strategies.
  • Lead technical planning for platform upgrades, new ServiceNow releases, and adoption of emerging platform capabilities.
  • Evaluate and recommend new ServiceNow products, modules, and platform features that improve operational efficiency and business value.
  • Oversee platform performance, scalability, reliability, and security while ensuring adherence to organizational architecture and governance standards.
  • Design and maintain Service Catalog offerings, Knowledge Management solutions, and self-service capabilities.
  • Ensure CMDB integrity by supporting Configuration Management, Common Service Data Model (CSDM), Discovery, and Service Mapping initiatives.
  • Design and implement role-based security, ACLs, application scopes, and data protection strategies.
  • Partner with IT Service Management teams to continuously improve Incident, Problem, Change, Request, Knowledge, Asset, CMDB, and related business processes.
  • Participate in strategic planning, resource estimation, project planning, and technical risk assessments.
  • Drive continuous platform improvement by identifying technical debt, optimization opportunities, and modernization initiatives.
  • Provide technical leadership during platform upgrades, major releases, and enterprise-wide implementation projects.

Qualifications

  • Bachelor's degree and ten (10) years of related experience, Master's degree and eight (8) years of related experience, (4 years experience in lieu of degree)
  • Ability to obtain and maintain a Public Trust requiring U.S. Citizenship or Green Card.
  • 8+ years of ServiceNow development experience supporting enterprise-level implementations.
  • Demonstrated experience serving as a technical lead on large ServiceNow implementations or enterprise platform initiatives.
  • Extensive experience designing scalable ServiceNow solutions across multiple applications and business units.
  • Advanced experience with:
    • ITSM
    • ITOM
    • CMDB
    • CSDM
    • Service Catalog
    • Employee Center
    • Service Portal
    • Flow Designer
    • IntegrationHub
    • Knowledge Management
    • Workspace Management
    • Now Assist
    • Enterprise Architecture
  • Advanced JavaScript development skills including Script Includes, Business Rules, UI Actions, Client Scripts, UI Policies, Scripted REST APIs, and Glide APIs.
  • Strong experience with HTML, CSS, AngularJS, REST APIs, JSON, XML, OAuth, and web service integrations.
  • Experience integrating ServiceNow with enterprise systems using APIs, middleware, LDAP, SSO, Azure AD/Active Directory, cloud services, and third-party platforms.
  • Strong understanding of ServiceNow platform architecture, application scoping, update sets, source control, CI/CD, and release management.
  • Experience with ServiceNow platform upgrades, release planning, and regression testing strategies.
  • Experience implementing security best practices including ACLs, encryption, authentication, and platform governance.
  • Deep understanding of ITIL processes and IT Service Management best practices.
  • Experience leading Agile development teams utilizing Scrum or Kanban methodologies.
  • Experience estimating technical work, planning project deliverables, and managing technical risks.
  • Ability to analyze complex business requirements and design enterprise-scale technical solutions.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Outstanding written and verbal communication skills with the ability to communicate effectively with executives, architects, developers, and business stakeholders.

Preferred Qualifications:

  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • ServiceNow Certified Implementation Specialist (one or more).
  • ServiceNow Certified Technical Architect (CTA) or working toward certification.
  • ITIL Foundation v4 certification.
  • Experience with AI-powered capabilities including Now Assist, Virtual Agent, Predictive Intelligence, and Generative AI.
  • Experience leading enterprise platform modernization or digital transformation initiatives.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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