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Remote Knowledge Management Jobs in Crofton, MD (NOW HIRING)

Franklintempleton

Sr RFP Specialist

Baltimore, MD · On-site +1

... strengthen knowledge management, and improve operational efficiency. * Manage multiple high ... remote work flexibility. Franklin Templeton offers employees a competitive and valuable range of ...

AAMC

Senior Contact Center Associate

Washington, DC · On-site +1

Partners with ASC Training, Programs, and Knowledge Management to improve process accuracy and ... Remote Work Eligibility This position is eligible for remote work within the Washington DC ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Design and implement the Knowledge Management module to improve information sharing and self ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Design and implement the Knowledge Management module to improve information sharing and self ...

kgs

ServiceNow Business Analyst

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with CSDM, CMDB, service catalog, knowledge management, incident, request, change ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Design and implement the Knowledge Management module to improve information sharing and self ...

kgs

ServiceNow Business Analyst

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with CSDM, CMDB, service catalog, knowledge management, incident, request, change ...

kgs

ServiceNow Business Analyst

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with CSDM, CMDB, service catalog, knowledge management, incident, request, change ...

kgs

ServiceNow Business Analyst

Washington, DC · Remote

Work will be performed at the client's facility or customer approved remote locations during ... Experience with CSDM, CMDB, service catalog, knowledge management, incident, request, change ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Design and implement the Knowledge Management module to improve information sharing and self ...

System One

Senior ServiceNow Architect

Baltimore, MD · Remote

$132K - $180K/yr

Hybrid - onsite and remote Responsibilities * Architect, configure, and customize the ServiceNow ... Design and implement the Knowledge Management module to improve information sharing and self ...

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All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Crofton, MD

Remote Knowledge Management information

See Crofton, MD salary details

$28.3K

$62.1K

$116.8K

How much do remote knowledge management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote knowledge management in Crofton, MD is $62,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $85,000.00 per year, depending on experience, location, and employer.

What is a remote knowledge management?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What does a typical day look like for someone working in remote knowledge management?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are the key skills and qualifications needed to thrive in remote knowledge management, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What cities near Crofton, MD are hiring for Remote Knowledge Management jobs?

Cities near Crofton, MD with the most Remote Knowledge Management job openings:

Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Crofton, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,120 per year, or $29.9 per hour.

Coordinator, Programs

Thurgood Marshall College Fund

Washington, DC • On-site, Remote

Full-time

Medical, Dental, Retirement

Re-posted 21 days ago

Key responsibilities

  • Coordinate and execute virtual and in-person programming, including onboarding, scheduling, logistics, and follow-up communications.

  • Track participation and engagement across multiple programs, managing rosters, monitoring attendance, and collecting feedback.

  • Support data collection, organization, and reporting on student participation, progress, and satisfaction to support program tracking and reporting.

Job description

Description
The Thurgood Marshall College Fund (TMCF) is the nation's largest organization exclusively representing the Black College Community. TMCF member schools include publicly supported Historically Black Colleges and Universities (HBCUs), Historically Black Community Colleges (HBCCs), and Predominantly Black Institutions (PBIs).
The Coordinator, Programs provides essential programmatic, logistical, and administrative support across multiple high-impact initiatives. While this role reports to the Senior Director of Programs, it supports several program areas led by different project leads, requiring strong collaboration and adaptability. This position is integral to the successful onboarding of TMCF students into programming, execution of engagement activities, and reporting of key performance indicators that demonstrate outcomes for stakeholders.
The ideal candidate is highly organized, skilled in providing administrative and project management support across multiple initiatives, and deeply committed to advancing opportunities for students and alumni within the HBCU community. They take pride in transforming plans into meaningful experiences tracking milestones, managing logistics, and supporting programs that deliver measurable impact for students, alumni, and employer partners.
Reports To:
Senior Director of Programs
Key Responsibilities:
Program Coordination & Student Engagement
  • Engage and support students and alumni through relationship-building that encourages ongoing participation and connection to TMCF programs.
  • Serve as a supportive point of contact for Fellows, providing encouragement and ensuring seamless communication across cohorts.
  • Coordinate and execute virtual and in-person programming, including onboarding, scheduling, logistics, and follow-up communications.
  • Track participation and engagement across multiple programs, managing rosters, monitoring attendance, and collecting feedback through surveys and post-event evaluations.
  • Support alumni and broader student engagement by assisting with outreach, event coordination, and integration of skill-building and coaching opportunities.

Data Collection, Reporting & Partner Support
  • Collect, organize, and maintain accurate data on student participation, progress, and satisfaction to support program tracking and reporting.
  • Update shared systems and CRMs with current engagement metrics, ensuring reliable performance data and talent pipeline records.
  • Assist with compiling insights and summaries for funders, stakeholders, and internal teams, helping to highlight student outcomes and program impact.
  • Support the development of reports, deliverables, and engagement materials-including tracking sheets, dashboards, and funder summaries.
  • Coordinate scheduling, logistics, and follow-up for partner and stakeholder meetings to ensure clear communication and timely follow-through.

Operational & Cross-Team Collaboration
  • Participate in quarterly team check-ins and divisional meetings to track progress toward key performance indicators (KPIs) and organizational goals.
  • Support planning and execution of team retreats, training, and internal meetings that strengthen collaboration and program alignment.
  • Contribute to internal documentation and knowledge management efforts to ensure consistency and continuity across programs.
  • Collaborate with colleagues to streamline workflows, improve cross-functional communication, and advance TMCF's overall program impact and visibility.

General Responsibilities:
  • Provide administrative and logistical support for meetings and events, including scheduling, agenda preparation, and note-taking.
  • Assist in drafting, editing, and proofreading student- and partner-facing materials to ensure clarity and accuracy.
  • Coordinate communications and logistics with school partners, vendors, and other external stakeholders as needed.
  • Perform additional duties and special projects as assigned to support program and organizational priorities.

Required Competencies and Qualifications:
  • Bachelor's degree required.
  • 3-5 years of experience in program coordination, student engagement, higher education, or nonprofit environments.
  • Experience with data entry, and reporting preferred; familiarity with CRMs or talent platforms a plus.
  • Strong communication skills and the ability to manage multiple priorities with attention to detail.
  • Proficiency with Microsoft Office and Google Suite; comfortable learning new platforms.
  • Ability to work independently while contributing to team-based goals.
  • Commitment to upholding the values of equity, excellence, and service.
  • Willingness to work evenings or weekends for key events or deadlines as needed.

This is a remote-eligible role; however, the successful candidate must demonstrate consistent professionalism, responsiveness, and accountability in a virtual work environment.
Additional Information:
Employment Type: Full-time
Manages Others: No
Location: Remote
Travel: Up to 20% for in-person events, trainings, and team meetings, as needed.
Salary: Commensurate with experience
Start Date: TBD
Benefits: Health, Dental, FSA, 403(b), 3% Bonus Potential

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