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Remote Knowledge Management Jobs in Delaware (NOW HIRING)

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit ... We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM ...

Heirloom

DoD SkillBridge Intern- REMOTE

Wilmington, DE · On-site +1

$14.50 - $19.50/hr

Social Media Management * Sales Enablement * Fulfillment Operations * Project Management * Customer ... Receive a training plan customized to your schedule, knowledge, and interests. * Use your own ...

Heirloom Cloud

DoD SkillBridge Intern- REMOTE

Wilmington, DE · Remote

$14.50 - $19.50/hr

Social Media Management * Sales Enablement * Fulfillment Operations * Project Management * Customer ... Receive a training plan customized to your schedule, knowledge, and interests. * Use your own ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * Proactively follow up on customer needs and ensure satisfaction * Maintain up-to-date knowledge ...

Forbes Advisor

CRM Executive (Remote)

Wilmington, DE · On-site +1

The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit ... Forbes Advisor is looking for a CRM Executive to help build and deliver brilliant lifecycle ...

Amerihealth Caritas

Care Manager

Dover, DE · Remote

Demonstrate knowledge and experience in assessing members' situations, developing a care plan, and teaching self-management Our Comprehensive Benefits Package Flexible work solutions including remote ...

Amerihealth Caritas

Care Manager

Dover, DE · Remote

Demonstrate knowledge and experience in assessing members' situations, developing a care plan, and teaching self-management Our Comprehensive Benefits Package Flexible work solutions including remote ...

Amerihealth Caritas

Care Manager

Dover, DE · Remote

... knowledge and experience in assessing members' situations, developing a care plan, and teaching self-management. Our Comprehensive Benefits Package Flexible work solutions including remote options ...

Amerihealth Caritas

Care Manager

Dover, DE · Remote

Demonstrate knowledge and experience in assessing members' situations, developing a care plan, and teaching self-management Our Comprehensive Benefits Package Flexible work solutions including remote ...

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All JobsKnowledge Management JobsRemote Knowledge Management JobsRemote Knowledge Management Jobs in Delaware

Remote Knowledge Management information

See Delaware salary details

$28K

$61.5K

$115.6K

How much do remote knowledge management jobs pay per year?

As of Jul 25, 2026, the average yearly pay for remote knowledge management in Delaware is $61,478.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $84,100.00 per year, depending on experience, location, and employer.

What is a Remote Knowledge Management job?

A Remote Knowledge Management job involves organizing, maintaining, and optimizing a company's knowledge resources to improve accessibility and collaboration. This role typically includes managing databases, documentation, and digital tools to ensure employees can easily find and share information. Working remotely, knowledge managers often use cloud-based platforms, AI-powered search systems, and collaboration tools to streamline workflows. They also develop strategies for knowledge retention and transfer to enhance overall efficiency. Strong communication, technical proficiency, and analytical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Knowledge Management position, and why are they important?

To thrive as a Remote Knowledge Management professional, you need expertise in information organization, content curation, and knowledge base development, often supported by a relevant degree or experience in library science, information management, or related fields. Familiarity with enterprise knowledge management systems (such as Confluence, SharePoint, or Notion) and certifications like Knowledge-Centered Service (KCS) are valuable. Strong communication, problem-solving abilities, and self-motivation are crucial to succeed in a remote and collaborative environment. These skills are important for effectively capturing, structuring, and sharing critical organizational knowledge while ensuring team connectivity and continuity.

What does a typical day look like for someone working in a remote knowledge management role?

A typical day for a remote knowledge management professional involves gathering and organizing company information, updating and maintaining digital knowledge bases, and collaborating with subject matter experts across departments through virtual meetings and messaging platforms. You’ll spend time analyzing user feedback, identifying gaps in documentation, and developing strategies to improve content accessibility and usability. The role often requires proactive communication with team members to ensure accurate information flow and efficient knowledge sharing. While the work is largely independent, regular collaboration and cross-functional coordination are essential parts of the job.

What are popular job titles related to Remote Knowledge Management jobs in Delaware? For Remote Knowledge Management jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Management jobs in Delaware look for? The top searched job categories for Remote Knowledge Management jobs in Delaware are:
What cities in Delaware are hiring for Remote Knowledge Management jobs? Cities in Delaware with the most Remote Knowledge Management job openings:
Remote Knowledge Management jobs near you
Infographic showing various Remote Knowledge Management job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,478 per year, or $29.6 per hour.

CRM Manager (Remote)

Forbes Advisor

Wilmington, DE • On-site, Remote

Full-time

Posted 15 days ago

Job description

At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.
We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.
We want to raise the bar for CRM at Forbes Advisor, and we're looking for a best-in-class CRM Manager to own lifecycle marketing across one or two of our verticals. This is a hands-on role for a strong lifecycle marketer who develops the strategy for their vertical(s), builds high-performing campaigns, and grows and optimizes performance across email, SMS, and beyond.
You'll be a strong communicator and collaborator, working alongside Product, Data, Design Commercial, and the General Managers of your verticals. You'll bring your strategy to life through campaigns that hit specific revenue goals for your vertical(s) - building and launching a suite of new campaigns as well as optimizing existing ones.
The person we're looking for is a self-starter who generates, critically assesses, and prioritizes new ideas based on their value. You'll build test plans and roadmaps independently and aren't afraid to test and learn (even when that means test and fail). You take ownership of your vertical(s) and hold yourself accountable to results, trusting your judgement to make decisions and keep momentum. You're highly organized, and you consistently deliver to committed timescales while prioritizing the most impactful work.
This role reports to the Senior Director, CRM.
Key Responsibilities:
Strategy & Planning:
  • Develop and implement comprehensive lifecycle strategies for your vertical(s), ensuring alignment with business objectives
  • Proactively share new ideas and campaign recommendations across lifecycle channels, focusing on growing lifetime value, upselling to existing customers, or cross-selling new products and services
  • Validate ideas before investing in them, pressure-testing whether a campaign is viable before starting work, and prioritizing accordingly
  • Collaborate with the wider CRM team to bring the test-and-learn roadmap to life
  • Segmentation and strategy expert who knows the end-to-end customer experience for your vertical(s) across all channels
  • Champion responsible use of customer data - asking not just whether we can use the data, but whether we should - with a firm commitment to data security, privacy, and relevance

Creativity:
  • Drive best-in-class standards in copy, partnering with our internals teams to raise the quality and consistency of campaign messaging
  • Drive best-in-class standards in creative and design, partnering with our Design team to bring campaigns to life
  • Own lifecycle communication planning for your vertical(s), ensuring a joined-up, well-sequenced customer experience
  • Stay ahead of lifecycle marketing trends and competitor activity, and bring fresh thinking into our campaigns

Execution & Delivery:
  • Develop realistic project timelines with a bias for action, communicate them clearly to stakeholders, and consistently deliver to committed deadlines
  • Work with the wider CRM team and Product/Engineering on requirements for new data schema needs to bring campaigns to life
  • Build customer journeys, audience segments, and messaging templates within our customer engagement platform, Braze

Analysis:
  • Responsible for achieving vertical-specific revenue and performance goals, outlined with CRM leadership
  • Optimize existing campaigns to hit goal KPIs and exceed benchmark expectations
  • Independently pull your reporting from our customer engagement platform and Tableau
  • Share campaign-specific insights and trends regularly (tests performed, weekly/monthly changes in performance)

Qualifications:
  • 3-5+ years of lifecycle/CRM experience, ideally gained in a D2C or comparison environment
  • Strong creative background with a track record of designing and delivering high-performing campaigns
  • Thrives collaborating across other departments and building relationships with key stakeholders
  • A self-starter and excellent communicator, with strong stakeholder management and a track record of delivering to committed timescales
  • Nice to have: experience with Braze, or equivalent platform
  • Nice to have: experience working across multiple verticals or product categories

Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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