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Remote Knowledge Base Writer Jobs in Greenville, SC

ABB

Group Account Manager

Greenville, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing ...

ABB

Group Account Manager

Belton, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing ...

JLL

Project Manager - Construction

Greenville, SC · Remote

Strong written and verbal communication skills with ability to prepare professional documentation ... Location: Remote (North Carolina or South Carolina residents only) with regular travel required ...

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How much do remote knowledge base writer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote knowledge base writer in Greenville, SC is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.20 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are popular job titles related to Remote Knowledge Base Writer jobs in Greenville, SC?

For Remote Knowledge Base Writer jobs in Greenville, SC, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Greenville, SC look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Greenville, SC are:

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Cities near Greenville, SC with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you

Registered Nurse (Remote Patient Monitoring and Chronic Care Management)

ResPro Health

Greenville, SC • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 2 days ago

Job description

ResPro Health is dedicated to providing our partners in the respiratory space with the tools and resources needed to implement meaningful programs like remote patient monitoring and chronic care management in their pulmonary practices. With a focus on quality patient care and innovative solutions, ResPro Health equips specialists with dedicated staff to improve patient outcomes, promote patient engagement and support therapy compliance. Joining our team as a Registered Nurse, you will have the opportunity to connect with patients daily and support their respiratory needs from the comfort of your home. As a valued team member, you will collaborate with other experts in the respiratory space to improve patient outcomes and positively impact the future of specialty medicine.  

Responsibilities: 

  • Welcome patients into continuous care program(s) and review benefits and services included 
  • Coordinate with the patient's Respiratory Therapist and pulmonary providers to ensure a collaborate approach to care   
  • Educate patients on the frequency and use of their assigned in-home monitoring devices, if applicable 
  • Create a personalized, comprehensive care plan with the patient via phone or video visits 
  • Identify and address any barriers to patient success 
  • Provide specific education and coaching on patients' chronic pulmonary conditions 
  • Connect with the patient frequently to review readings and update their plan of care monthly  
  • Serve as the patient's first contact for all non-emergent needs (example - medication refills, scheduling, appointment reminders, etc.) 
  • Assist patients in the navigation of their healthcare (example - assisting patients with scheduling appointments, coordinating with specialists, and ensuring preventative screenings are completed, etc.). 
  • Review and evaluate in-home device readings in real time, during normal business hours 
  • Follow established protocols for identifying, communicating and documenting device trends and any associated symptoms in the patient's medical record 
  • Escalate concerning readings and/or symptoms to the provider following a communication protocol established by the provider 
  • Establish a meaningful rapport that builds trust, open communication, and motivation to make a positive change in the patient's health 

Requirements

  • Active and Unrestricted Georgia RN License (Compact License preferred) 
  • At least three (3) years of experience in adult health preferred 
  • Background in adult chronic health conditions (Pulmonology, Cardiology, Care Management) preferred 
  • Variety of Electronic Medical Record (EMR) experience 
  • Proficient knowledge, skill, and interest in basic computer skills 
  • Proficient in problem solving and ability to multi-task 
  • Excellent communication skills (oral and written) 
  • Excellent teamwork skills 
  • Clean background check and drug screening 
  • Comfortable working remotely but collaboratively 

Benefits

  • Comprehensive Health Care Plan (Medical, Dental, Vision) 
  • Life Insurance options 
  • Unlimited Paid Time Off 
  • Training and Development opportunities 
  • Full Time position with a salary range of 55-65K 

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