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Remote Knowledge Base Writer Jobs in Ohio (NOW HIRING)

Reveljobs

IT Manager

Toledo, OH · Remote

$90K - $130K/hr

... knowledge base documentation Experience with remote team management, ticketing systems, system implementation support, or application rollout support

Booz Allen Hamilton, Inc.

Technical Writer

Beavercreek, OH · On-site +1

$55K - $126K/yr

Remote Work: Yes Job Number: R0242595 Location: Beavercreek,OH,US Share job via: Share Technical ... Applies specific functional knowledge with working and general industry knowledge. Develops or ...

Wing Assistant

Content Writer (US)

Columbus, OH · Remote

$3.7K/wk

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... Working knowledge of content management systems Excellent English communication skills, both ...

NEIGHBORHOOD FAMILY PRACTICE

Grant Writer

Cleveland, OH · On-site +1

Able to work collaboratively and independently, both in-office and remote. * Able to maintain confidentiality of employee data and other sensitive issues. * Knowledge of grant writing best practices ...

Wing Assistant

Content Writer (US)

Columbus, OH · On-site +1

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... knowledge of content management systems • Excellent English communication skills, both written ...

CipherStaff

.Net Full Stack Web Developer

Blacklick, OH · Remote

$8.0K - $120K/yr

Remote job but applicants in Columbus, OH or Arlington, VA preferred. More details below. Eastern ... knowledge base and worldview (tech or otherwise) . . . be within occasional driving distance of ...

Bowling Green State University

ETL Developer

Bowling Green, OH · On-site +1

$47.75 - $62.50/hr

Main Campus (BG), OH Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: BGSU01604 ... Participates in webinars, presentations, and self-study to broaden knowledge base and stay current ...

One Source Technology LLC

Account Manager

Cleveland, OH · On-site +1

$50K - $75K/yr

Develops and maintains knowledge base of client programs, processes, procedures, pricing, packages ... In a remote setting, the employee is responsible for maintaining a safe and secure work environment ...

Huntington

QA Automation Analyst

Columbus, OH · On-site +1

Write, review, and maintain the automation test scripts in test automation tools. Facilitate defect ... knowledge base systems. Proficiency in using testing tools Azure Test Plans, query experience with ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Ohio? The most popular types of Knowledge Base Writer jobs in Ohio are:
What are popular job titles related to Remote Knowledge Base Writer jobs in Ohio? For Remote Knowledge Base Writer jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Ohio look for? The top searched job categories for Remote Knowledge Base Writer jobs in Ohio are:
What cities in Ohio are hiring for Remote Knowledge Base Writer jobs? Cities in Ohio with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you

IT Manager

Reveljobs

Toledo, OH • Remote

$90K - $130K/hr

Full-time

This job post has expired 6 days ago. Applications are no longer accepted.

Job description

A healthcare organization is seeking an experienced IT Manager to lead a remote team focused on IT training, application support, systems readiness, end-user success, and operational technology support. This role is ideal for a hands-on IT leader with strong healthcare technology knowledge, experience supporting clinical and administrative systems, and the ability to improve system stability, data accuracy, compliance, and user adoption in a fast-paced healthcare environment.

The IT Manager will oversee a team responsible for application support, end-user training, workflow documentation, system readiness, and day-to-day technology support. This position requires a service-focused leader who can manage priorities, support remote employees, partner with internal stakeholders, and ensure users receive consistent, professional, and high-quality support.

Key Responsibilities

Lead, coach, and support a remote team of IT training, application support, and technical support specialists

Oversee the design, development, configuration, and delivery of IT and healthcare application training programs

Support system stability, application readiness, data integrity, workflow efficiency, and compliance requirements

Partner with clinical, operational, administrative, and technical leaders to align IT support and training efforts with organizational needs

Maintain and improve documentation, workflows, training materials, support procedures, and knowledge base resources

Monitor team performance, manage schedules and assignments, prioritize workloads, and ensure timely issue resolution

Provide hands-on support and guidance for escalated technical, application, access, workflow, and user support issues

Promote a service-first culture focused on accountability, collaboration, communication, and continuous improvement

Ensure IT support activities align with healthcare regulations, HIPAA requirements, privacy standards, security expectations, and organizational policies

Identify opportunities to improve user experience, system adoption, support processes, and overall IT service delivery

Required Qualifications

Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology, Healthcare Administration, or a related field

OR

High school diploma or equivalent plus at least 2 years of IT operations, healthcare IT, application support, or technical support experience

Active HIPAA compliance credential/training

Strong working knowledge of IT workflows, healthcare applications, data integrity, end-user training, and support best practices

Experience leading teams, managing priorities, coordinating workloads, and supporting remote employees

Strong communication, organization, documentation, problem-solving, and leadership skills

Ability to work collaboratively with clinical, operational, administrative, and technical teams

Ability to manage competing priorities in a fast-paced healthcare environment

Preferred Qualifications

Prior management, supervisory, or team lead experience in healthcare IT, application support, clinical informatics, IT operations, help desk, or training

Experience supporting EHR, EMR, practice management, revenue cycle, scheduling, or other healthcare-related software systems

Experience developing training materials, standard operating procedures, workflow guides, or knowledge base documentation

Experience with remote team management, ticketing systems, system implementation support, or application rollout support