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Remote Knowledge Base Writer Jobs in Ohio (NOW HIRING)

Harris

(Remote) Support Analyst

New Hampshire, OH · Remote

Search our knowledge base. Review documentation. Collaborate with teammates. Use AI to research ... Experience writing and troubleshooting SQL queries. * Experience supporting Customer Information ...

Cayenta

(Remote) Support Analyst

New Hampshire, OH · Remote

Search our knowledge base. Review documentation. Collaborate with teammates. Use AI to research ... Experience writing and troubleshooting SQL queries. * Experience supporting Customer Information ...

Wing Assistant

Content Writer (US)

Columbus, OH · Remote

$3.7K/wk

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... Working knowledge of content management systems Excellent English communication skills, both ...

NEIGHBORHOOD FAMILY PRACTICE

Grant Writer

Cleveland, OH · On-site +1

Able to work collaboratively and independently, both in-office and remote. * Able to maintain confidentiality of employee data and other sensitive issues. * Knowledge of grant writing best practices ...

Wing Assistant

Content Writer (US)

Columbus, OH · On-site +1

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... knowledge of content management systems • Excellent English communication skills, both written ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

Maintain and improve training materials, standard operating procedures, knowledge-base articles ... Experience supporting remote employees and distributed teams * Strong leadership, communication ...

Datavant

Outpatient Coding Consultant - Remote

Toledo, OH · Remote

$18.50 - $23.25/hr

The ideal candidate for this role possesses high attention to detail and a depth of knowledge in ... Strong written and verbal communication skills, adeptness in remote work, and exceptional time ...

New

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Create and maintain knowledge base documentation. * Follow ITIL best practices and contribute to ...

Truvani

Direct Response Copywriter - REMOTE

Columbus, OH · On-site +1

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Columbus, OH · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

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Remote Knowledge Base Writer information

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What are popular job titles related to Remote Knowledge Base Writer jobs in Ohio?

For Remote Knowledge Base Writer jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Ohio look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Ohio are:

What cities in Ohio are hiring for Remote Knowledge Base Writer jobs?

Cities in Ohio with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you

Commercial Title Searcher - OH (Remote)

First American Financial Corporation

Cleveland, OH • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Who We Are
Join a team that puts its People First! First American's GO Title division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Assembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Works independently and uses experience to compile search packages ranging in complexity that require research and investigation. Builds knowledge base of state practices and requirements.
Essential Functions
  • Conducts title research to compile search packages ranging in complexity; documents all research
  • Processes departmental documents requiring specific knowledge of functional operations, type correspondence and reports from rough drafts.
  • Compiles, investigates and interprets tax records in order to determine tax liability.

Job Complexities
  • Assignments vary in complexity
  • Using established procedures performs assignments.

Supervision Received or Extended
  • No supervisory responsibilities

Impact
  • Work under general supervision applying well established techniques, procedures or specific standards.
  • Exercises judgment within defined policies and procedures
  • Escalates issues to more experienced team members

Knowledge and Skills/Technology Used
  • Internet savvy
  • Data entry/typing skills
  • Standard MS skill set
  • Investigative / research skills
  • Verbal and written communication skills
  • Knowledge of company terminology, search department procedures and tools.
  • Proficient with company operating systems

Typical Education
  • High School diploma or equivalent

Typical Range of Experience
  • 1+ years of commercial title searching/abstracting experience

This position will be accepting applications on an ongoing basis until the position is filled.
#LI-DS1
#LI-REMOTE
Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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