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Remote Knowledge Base Writer Jobs in Columbus, OH

Wing Assistant

Content Writer (US)

Columbus, OH · Remote

$3.7K/wk

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... Working knowledge of content management systems Excellent English communication skills, both ...

Wing Assistant

Content Writer (US)

Columbus, OH · On-site +1

Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for ... knowledge of content management systems • Excellent English communication skills, both written ...

Motorola

Technical Writer

Delaware, OH · On-site +1

$55K - $65K/yr

Target Base Salary Range: $55,000 - $65,000 USD Consistent with Motorola Solutions values and ... Pay within this range varies and depends on job-related knowledge, skills, and experience. The ...

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Create and maintain knowledge base documentation. * Follow ITIL best practices and contribute to ...

Truvani

Direct Response Copywriter - REMOTE

Columbus, OH · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Columbus, OH · On-site +1

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Columbus, OH · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Huntington

QA Automation Analyst

Columbus, OH · On-site +1

Write, review, and maintain the automation test scripts in test automation tools. Facilitate defect ... knowledge base systems. Proficiency in using testing tools Azure Test Plans, query experience with ...

Hayes Financial Talent Group

Be Seen First

Entry Level Financial Professional

Columbus, OH · Remote

$95K - $575K/yr

It is ok to continue a current employment while building a skill and knowledge base with the firm ... Fully Remote - Work from Anywhere * Company Provided Training, Technology Platform, Marketing ...

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All JobsKnowledge Base Writer JobsRemote Knowledge Base Writer JobsRemote Knowledge Base Writer Jobs in Columbus, OH

Remote Knowledge Base Writer information

See Columbus, OH salary details

$11

$23

$41

How much do remote knowledge base writer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote knowledge base writer in Columbus, OH is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.92 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in Columbus, OH? For Remote Knowledge Base Writer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Columbus, OH look for? The top searched job categories for Remote Knowledge Base Writer jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Knowledge Base Writer jobs? Cities near Columbus, OH with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Columbus, OH as of August 2026, with employment types broken down into 72% Full Time, and 28% Temporary. Highlights an 100% Remote job distribution, with an average salary of $48,797 per year, or $23.5 per hour.

Work From Home Customer Service Representative

ACC Premiere

Columbus, OH • On-site, Remote

$11.50 - $12/hr

Other

Posted 4 days ago

Job description

Work From Home-Customer Service
***Equipment Provided***
***Paid Training***
SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.)
  • Working: Monday-Friday 12:00pm-8:00pm EST

At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.
We are currently hiring professionals to work in the role of: Remote Customer Service Representative
RESPONSIBILITIES:
  • Handle customer inquiries and complaints
  • Document and update customer records based on interactions
  • Maintain a knowledge base of the evolving products and services
  • Increase customer retention by implementing creative problem-solving skills
  • Handle numerous customer inquiries promptly, accurately, and efficiently

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Minimum HS diploma, college preferred
  • Experience with diagnosing and troubleshooting
  • Has experience supporting consumer products and/or services.

TRAINING:
  • Product training (Understanding of our client's range of products, ingredients, application, adverse effects, etc.)
  • Systems training (How to use CRM and ACD Tools)
  • Remote training (via the video conference platform Zoom)
  • 100% Attendance

WHY US?
  • We inspire and develop employees to be able to effectively empathize with consumers.
  • We create experiences that provide promotion opportunities from within.
  • We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!

Home Environment and Work Space:
  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (plug directly into your router)
  • Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)
  • Agents are responsible for maintaining the workspace in a safe condition
  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:
  • Loud music
  • Non-work-related phone calls
  • Other household members
  • You are scheduled on the phone throughout the entirety of your shift. It's essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.

EEO Statement:
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.

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