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Remote Knowledge Base Content Jobs in Riverside, NJ

IT Help Desk Manager

Glenside, PA · Remote

$35 - $44/hr

... procedures, knowledge base articles, and documentation aligned with ITIL and industry best ... remote support for desktops, laptops, mobile devices, printers, and peripheral hardware and ...

Demonstrated track record of success and increasing knowledge base See Why You Should Work With Us * Competitive Compensation :anticipated base salary from $80,000 to $120,000 based on skills and ...

Maintain an expanded knowledge base of medical terminology, standard medical abbreviations, anatomy and disease processes, CPT-4, and ICD-10, and abstracting of clinical documentation to meet ...

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Showing results 1-20

Remote Knowledge Base Content information

See Riverside, NJ salary details

$29.8K

$117.8K

$130.3K

How much do remote knowledge base content jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote knowledge base content in Riverside, NJ is $117,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $124,200.00 and $129,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

Infographic showing various Remote Knowledge Base Content job openings in Riverside, NJ as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $117,781 per year, or $56.6 per hour.
Application Architect

Application Architect

Amerihealth Caritas

Newtown Square, PA • On-site, Remote

Full-time

Re-posted 19 days ago


AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

110th of 281 rated insurance


Job description

TITLE:Application Architect (Job ID 434835)

LOCATION:Newtown Square, PA (remote work option 100% of the time)

DUTIES:

Manage OPTUM Claims Pricing and Editing software products including CES (Claims Editing Software), EZGroup, Rate Manager, and WebStrat. Service vendor software in lower environments and perform validation. Promote changes to quality assurance and production environments as well as work with business stakeholders to test changes and obtain approvals. Participate in feasibility analysis of new systems/applications as well as architectural review and strategy development (e.g. ARB). Monitor the operating efficiency of existing application systems, and provide proactive maintenance. Review, analyze, and modify systems, including coding, testing, configuring, and debugging large-scale systems. Responsible for providing guidance and arranging resources for technical support to address production issues. Participate in training as appropriate, on new or revised systems/applications. Contribute to the development of test plans and participate in post-implementation reviews. Participate in the technical design of projects that anticipate and proactively address roadblocks and obstacles. Responsible for conducting complete diagnosis of significant business problems, factoring in a strong understanding of the technical architecture. Facilitate design sessions by presenting logical statements of business problems and design. Recommend tools and methodologies for projects. Follow established and relevant SOPs and methodologies in performing work in order to provide recommendations to management on changing tools/methodologies/standard operating procedures, as appropriate. Use advanced understanding of the relevant programming languages, tools, and technologies for the area supported. Use advanced understanding of the software development life cycle (SDLC), including Agile methods, to act as a resource to others on the existing applications supporting a business area. Leverage understanding of architectural issues, and factor them into decisions and recommendations. Maintain awareness of when regulatory issues are applicable and who to engage to address any concerns. Remote work option 100% of the time.

EDUCATION/REQUIREMENTS:

Bachelor's degree (or foreign equivalent) in Computer Science, Information Technology, Management Information Systems, or a closely related field. Must have 5 years of experience with the following: Working with IT application architecture in healthcare products; Using MS SQL server to write complex queries to pull data, analyze and generate reports, write stored procedures, functions, and triggers for new application development, and debug, review and apply performance tuning to existing code; Working with GIT source code version control; and Using DevOps and Agile development methodologies to architect applications utilizing Scrum ceremony framework. Must have 2 years of experience with the following: Using cloud technologies such as Azure or AWS to design and develop cloud-based applications; and Using Optum CES (Claims Edit System) to manage product upgrades, support regular LCD (Local Coverage Determinations), NCD (National Coverage Determinations) and KB (Knowledge Base) updates, and perform production support to identify points of failure in the product. Remote work option 100% of the time

Employment Type: FULL_TIME

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