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Remote Jcpenney Call Center Jobs (NOW HIRING)

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

NVISION Eye Centers

Call Center Agent - Remote

$21/hr

Nvision Eye Centers Remote Position NVISION ® Eye Centers is one of the largest ophthalmology ... Ability to handle a Call Center environment: work quickly and multi-task. Qualifications * 2+ years ...

BCForward

Call Center Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Call Center Representative Worksite: Remote Duration: 12+ months with possible extension Start Date: 10/19/2026 Pay Rate: $19.90/hour on W2 Candidates must be from New Mexico Job Responsibilities ...

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How much do remote jcpenney call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote jcpenney call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Jcpenney Call Center vs Remote Macy's Call Center?

AspectRemote Jcpenney Call CenterRemote Macy's Call Center
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-based customer supportRemote, home-based customer support
Employer & Industry UsageJcpenney retail and department store industryMacy's retail and department store industry
Common Search & ComparisonYesYes

The Remote Jcpenney Call Center and Remote Macy's Call Center roles are similar in credentials, work environment, and industry. Both involve remote customer service for major retail brands, requiring similar qualifications. The main difference lies in the employer and specific brand they support, but the job functions and work setup are largely comparable.

How to apply for remote Jcpenney call center work from home?

To apply for a remote Jcpenney call center position, visit the company's careers website or job boards like Indeed or Glassdoor to find current openings. Submit an online application, ensuring you meet the required skills such as customer service experience and a reliable internet connection, and prepare for potential remote interviews. Many remote call center roles require a quiet workspace and basic computer skills.
More about Remote Jcpenney Call Center jobs

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What are the most commonly searched types of Jcpenney Call Center jobs?

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Remote Jcpenney Call Center jobs near you
Infographic showing various Remote Jcpenney Call Center job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Agent

ACD Connect

Remote

$10/hr

Other

Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Part Time Remote Call Center Agent

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.

Job Duties

  • Answer incoming calls and respond to customer's emails
  • Maintain a friendly and professional tone on all calls and interactions with customers
  • Management and resolve customer complaints
  • Input customer donations in the computer system
  • Identify and escalate issues to supervisors
  • Provide client service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints/issues using applicable software
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary

Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset

Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

Apply