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Remote Ivr Testing Jobs in Minneapolis, MN (NOW HIRING)

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Remote Ivr Testing information

See Minneapolis, MN salary details

$11

$61

$84

How much do remote ivr testing jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote ivr testing in Minneapolis, MN is $61.34, according to ZipRecruiter salary data. Most workers in this role earn between $44.90 and $79.81 per hour, depending on experience, location, and employer.

What is the difference between Remote Ivr Testing vs Remote Call Center Agent?

AspectRemote Ivr TestingRemote Call Center Agent
CredentialsBasic technical knowledge, sometimes certifications in testing or QACustomer service skills, communication skills, sometimes certifications in call center operations
Work EnvironmentPrimarily remote, working with software and telephony systemsPrimarily remote, handling customer calls and inquiries
Industry UsageTelecommunications, software testing, QACustomer service, sales, support across various industries
Search & Comparison IntentTesting, QA, telephony systemsCustomer support, client communication

Remote Ivr Testing involves evaluating telephony systems and software to ensure proper functionality, often requiring technical skills. Remote Call Center Agents focus on customer interactions and support, emphasizing communication skills. While both roles are remote and industry-related, they serve different functions within telecommunications and customer service sectors.

What are popular job titles related to Remote Ivr Testing jobs in Minneapolis, MN?

For Remote Ivr Testing jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Ivr Testing jobs in Minneapolis, MN look for?

The top searched job categories for Remote Ivr Testing jobs in Minneapolis, MN are:

Remote Ivr Testing jobs near you

Nice CXOne Consultant

Minneapolis, MN • Remote

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 26 days ago

Job description

Job Title: Nice CXOne Consultant
Location: Minneapolis, MN(Remote)
Job Description:
CXone & IVA Implementation
•    Design and implement IVA workflows using NICE CXone Studio and AI vendor solutions.
•    Configure IVR, ACD, and routing strategies tailored to business needs.
•    Develop and maintain omnichannel experiences (voice, chat, email, SMS).
System Integration
•    Integrate CXone with CRMs (e.g., Salesforce, MS Dynamics), ticketing systems, and data platforms via APIs and connectors.
•    Collaborate with IT and business teams to ensure secure and scalable integrations.
•    Support real-time and batch data exchange between CXone and backend systems.
Project Execution
•    Lead end-to-end implementation projects including requirement gathering, design, testing, and deployment.
•    Create and maintain technical documentation and configuration guides.
•    Ensure compliance with security and data governance standards.
Support & Optimization
•    Monitor system performance and troubleshoot issues across IVA and integrations.
•    Continuously optimize call flows and routing logic based on analytics and feedback.
•    Provide training and support to internal teams on CXone features and best practices.
Qualifications:
•    5+ years of experience in contact center technology implementation, with 2+ years in NICE CXone.
•    Hands-on experience with IVA design, and CXone Studio.
•    Excellent communication, documentation, and stakeholder management skills.
•    Preferred
•    Strong understanding of RESTful APIs, webhooks, and integration patterns.
•    NICE CXone certifications (e.g., CIP, IVA, Studio) preferred.